Business Transformation

Job Summary (List Format)

• Lead and deliver large-scale, end-to-end process transformation projects for global clients using Six Sigma and Lean methodologies.
• Identify automation and improvement opportunities within business processes and develop transformation roadmaps.
• Implement digital solutions leveraging industry-leading tools, automation, AI, and analytics.
• Drive strategic initiatives and process transformation roadmaps, ensuring successful deployment of business excellence practices and agile automation.
• Shape solutions, conduct process diagnostics, and blueprinting using PowerPoint and Excel.
• Lead, guide, and develop high-performance teams to deliver business excellence across operating groups or delivery regions.
• Collaborate with client process teams to improve processes, increase client value, and implement systems ensuring 100% conformance to customer requirements.
• Own and deliver geo-automation initiatives alongside respective delivery teams.
• Maintain team flexibility and recoverability to support various project needs.
• Shift organization focus from detection/containment to best-in-class prevention strategies.
• Monitor performance using rigorous metrics (e.g., Balanced Scorecard) to reduce variability and defects in critical business processes.
• Communicate effectively, drive results, and cultivate a strategic, analytical, and structured approach to project delivery.