Career Area
Supply Chain and Logistics
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
Responsible for developing and implementing packaging solutions focused on safety, quality, delivery, and cost efficiency.
What You Will Do
- Design packaging for products or components and provide comprehensive specifications and guidance to suppliers.
- Identify suppliers for parts and materials and determine optimal packaging methods for diverse distribution networks.
- Follow established procedures to approve all packaging for assigned product lines. Monitor the quality and effectiveness of current packaging and address transportation-related issues.
- Evaluate packaging materials, automation technologies, and equipment; regularly report findings.
Qualifications
Bachelor’s degree or equivalent experience preferred.
What You Have
Service Excellence - Demonstrates expertise in customer service principles and consistently meets or exceeds expectations, delivering outstanding service both directly and indirectly.
- Anticipates and proactively fulfills customer needs.
- Resolves complex complaints and issues.
- Coaches others in delivering superior customer service across multiple contexts.
- Applies 'Moments of Truth' to enhance service experiences.
- Develops effective approaches for challenging customer interactions.
- Recovers from service failures to strengthen customer confidence in the organisation.
Effective Communication - Exhibits strong understanding of communication strategies, tools, and techniques to ensure accurate and effective exchange of information.
- Provides constructive feedback and coaching on written and oral communications.
- Tailors documentation and presentations to suit the audience.
- Combines empathy and assertiveness when expressing needs or defending positions.
- Communicates effectively at all levels within the organisation.
- Utilises appropriate persuasion techniques to achieve consensus.
- Maintains focus and clarity in discussions.
Technical Expertise - Possesses robust technical knowledge and applies it to resolve functional challenges with competence and attention to detail.
- Delivers reliable technical solutions to routine challenges while continuously expanding skillsets.
- Stays current with industry standards, procedures, and technologies.
- Applies best practices to achieve excellence in products, services, and technology.
- Assists colleagues in resolving technical and procedural issues.
Computer-Aided Design & Engineering - Proficient in specialised graphics software, capable of producing, analysing, simulating, and testing product drafts.
- Generates detailed specifications using CAD applications.
- Leverages reusable libraries for design efficiency.
- Conducts basic drafting tasks, including wireframes and solid object modelling.
- Implements routine modifications to schematics and drawings.
- Creates two- and three-dimensional views as well as perspective illustrations.
Packaging - Skilled in contemporary packaging practices and tools, ensuring safe and visually appealing packaging of products and components.
- Assists in installation, maintenance, and repair of packaging machinery under supervision.
- Operates packaging equipment according to precise specifications.
- Follows packaging development protocols and supports key project phases.
- Performs essential package testing, including distribution simulation and leak detection.
- Develops packaging specifications for new products.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.
What You Will Get
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).
Final Details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates
November 4, 2025 - November 17, 2025Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to applyNot ready to apply? Join our Talent Community.
