Outbound Sales Specialist

Job Title:

Location:

Shift:

Position Overview:

Key Responsibilities:

1. Identify potential customers through research and databases.
2. Conduct outbound calls, emails, and messages to engage prospective clients.
3. Develop and maintain a robust pipeline of leads.
4. Identifying customer needs and communicating the client’s value proposition.
5. Follow up on warm leads generated through marketing campaigns.
6. Present company products or services effectively to meet client needs.
7. Manage and develop your diary, schedule call-backs, and future opportunities.
8. Working with weekly KPIs and targets.
9. Handle objections and negotiate to close deals.
10. Build and maintain relationships with existing and prospective clients.
11. Ensure customer satisfaction to drive repeat business and referrals.
12. Maintain detailed records of interactions and outcomes in CRM software.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field (preferred).
2. Proven experience in outbound sales or a similar role.
3. Strong communication, negotiation, and interpersonal skills.
4. Familiarity with CRM tools and lead management processes.
5. Goal-oriented with a track record of meeting or exceeding sales targets.

Key Competencies:

1. Ability to thrive in a fast-paced, target-driven environment.
2. Strong problem-solving skills with a proactive approach.
3. Excellent organizational and time-management abilities.
4. Adaptable and open to learning new sales techniques.