Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Bengaluru
>
Cisco
>
Out Sourcing Ops Manager - Order Management, Ops Manager , Vendor ops

Out Sourcing Ops Manager - Order Management, Ops Manager , Vendor ops

Cisco

5 - 8 years

6 - 11 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

vendor management order management program management transition management quote to cash operations management project management sfdc purchase supply sourcing salesforce salesforce crm vendor development supply chain management procurement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Out Sourcing Ops Manager - Order Management, Ops Manager , Vendor ops , Quote to cash , AI ops - 8+yrs
Meet the Team

Commerce Operations Team

global operations ecosystem

Your Impact

Transition Manager

What You'll Do

Transition Planning and Execution:

Develop and execute
comprehensive transition plans
to ensure smooth workload transitions between suppliers or insourcing teams.
Collaborate with sending sites to provide adequate
technical
,
training
, and
transition support
for receiving teams.

Project Management:

Manage
global transformational projects
, ensuring timelines, resources, and deliverables are met.
Maintain a
Master Plan
of assigned projects, schedules, and tasks while adhering to
best-in-class processes
.
Conduct
gating reviews
with senior management to assess progress and resolve roadblocks.

Stakeholder Engagement:

Build and maintain effective relationships with
suppliers
,
internal teams
, and
Cisco management
.
Ensure alignment and collaboration across all stakeholders throughout the transition process.
Prepare and coordinate plans with key stakeholders, assigning clear actions and ownership for successful execution.

Risk Management:

Identify potential risks and develop
mitigation plans
to address them proactively.
Resolve issues that may arise during transitions to ensure smooth implementation.

Documentation and Reporting:

Maintain detailed documentation of the transition process, including
plans
,
progress reports
,
risk assessments
, and
mitigation strategies
.
Present
regular status updates
to stakeholders and conduct
periodic executive reviews
to share project progress.

Continuous Improvement:

Identify opportunities for
process improvements
and implement
best practices
to enhance the efficiency and effectiveness of future transitions.

Who You Are

transition management

Minimum Qualifications

Education and Experience:

Bachelor's degree in
Business Administration
,
Project Management
,
Supply Chain Management
, or a related field.
4+ years
of experience in an
Order Management
function with a deep understanding of
Quote to Cash (QTC)
processes.
2+ years
of experience managing
BPO transition management
in either a
service provider
or
client environment
.

Technical Skills:

Strong understanding of third-party or captive
technological setups
for managing
contact center operations
(voice and non-voice capabilities).
Familiarity with project management tools and methodologies.

Soft Skills:

Exceptional
communication and interpersonal skills
to engage proactively with stakeholders at all levels.
Strong
organizational skills
with the ability to manage multiple tasks and priorities simultaneously.
Proven ability to develop and maintain
transition plans
, ensuring alignment with organizational goals.
Initiative-taking with strong
critical thinking
and problem-solving skills.

Preferred Qualifications

Certifications in
Project Management
(e.g.,
PMP
,
PRINCE2
).
Experience working in a
global organization
with diverse teams.
Familiarity with Cisco's
Order Management
and
Quote to Cash (QTC)
processes.

Core Competencies

Transition Leadership:
Ability to plan, execute, and manage workload transitions seamlessly, ensuring minimal disruption to business operations.
Program Management Expertise:
Strong skills in managing global transformational projects, aligning resources, and meeting deliverables on time.
Risk Mitigation:
Proactively identify risks, develop mitigation strategies, and resolve issues effectively.
Stakeholder Engagement:
Build strong relationships with internal and external stakeholders, ensuring alignment and collaboration.
Process Improvement:
Continuously identify areas for improvement and implement best practices to enhance operational efficiency.

Who You'll Work With

You will collaborate with:

Suppliers and Vendors:
Ensure smooth transitions and effective collaboration during workload handoffs.
Internal Stakeholders:
Work closely with Cisco's management, operations teams, and cross-functional groups to achieve project goals.
Senior Leadership:
Provide regular updates and participate in executive reviews to share project progress and resolve roadblocks.

More Jobs at Cisco

Commercial Solutions Engineer - Cyber Security , Networking

Mumbai

10 - 15 yrs

INR 10 - 11 Lacs

Business Development Manager

Bengaluru

5 - 10 yrs

INR 8 - 13 Lacs

Electrical Product Engineer

Bengaluru

4 - 9 yrs

INR 15 - 17 Lacs

Test Automation Engineer

Bengaluru

1 - 3 yrs

INR 8 - 9 Lacs

ASIC Engineer | 5+ years | (Floor planning , Place and route , Formal verification , Timing closure , Perl / Python / Scripting )

Ahmedabad, Gujarat, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.