Ops Support Specialist

• Manage cash operations for Citibank branches, ensuring efficiency and adherence to established protocols. Validate and proof cash transactions for vendor-managed ATMs to maintain accuracy and mitigate discrepancies. Prepare and provide daily summaries of cash position to designated vendors, facilitating informed decision-making and operational transparency. Perform accurate and timely data entry for email vendors, ensuring all relevant information is captured and processed. Conduct daily quality control checks on cash management processes and data, generating reports to highlight areas of compliance and identify potential issues. Execute data rectification processes for ATMs and branches to correct errors and ensure the integrity and accuracy of financial records. Communicate daily with management on productivity, quality, availability, Management Information System (MIS) Facilitate training based on needs of staff within the department and assist with answering staff questions Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Types: Full-time, Part-time, Permanent

Pay: ₹19,315.58 - ₹34,448.57 per month

Expected hours: 48 per week

Benefits:

• Work from home

Work Location: In person