Operations Team Member

Company Description

Policy Dekho (

Role Description

This is a full-time, on-site role based in Jaipur for an Operations Team Member. Responsibilities include supporting daily operations, maintaining and organizing insurance records, assisting with client interactions, coordinating policies, and ensuring compliance with quality and regulatory standards. The role also includes facilitating documentation and claim management processes, collaborating across teams, and addressing customer queries effectively.

Qualifications

• Proficiency in documentation, record management, and maintaining operational workflows
• Strong communication skills for client interactions and team collaboration
• Understanding of insurance processes, including risk profiling, claims administration, and portfolio management
• Problem-solving abilities, organization, and attention to detail
• Familiarity with regulatory compliance and quality management processes is preferred
• Proficiency in using office software and database management tools
• Bachelor’s degree in Business Administration, Management, or a related field preferred
• Prior experience in insurance, risk management, or a similar role is a plus