Job
Description
Role Summary: We are looking for a proactive and highly organised Operations & Project Coordinator to join our growing team. This role is pivotal in ensuring smooth project execution, maintaining daily operations, and supporting cross-functional teams. The ideal candidate thrives in a fast-paced environment, has excellent attention to detail, and is comfortable managing multiple priorities at once—including supporting and executing email and SMS marketing campaigns. Key Responsibilities: Project Management: Coordinate ongoing projects, ensuring timely completion of milestones and deliverables. Prepare and share weekly progress reports with relevant stakeholders. Organise and facilitate team meetings, document action points, and track follow-ups. Operational & Marketing Support: Oversee daily workflows and assist with task allocation across teams. Coordinate and execute email and SMS marketing campaigns, including content scheduling and basic list management. Liaise with external vendors, service providers, and partners as required. Maintain operational documentation and standard operating procedures (SOPs). Team Communication: Act as the main point of contact between cross-functional teams (marketing, product, tech, etc.). Ensure smooth communication flow for internal announcements and project updates. Document and circulate minutes of meetings. Data, Analytics, & Reporting: Collect and organise performance data, including campaign metrics for email and SMS marketing. Prepare and present insights and recommendations for improving workflows and campaign effectiveness. Process Improvement: Identify and suggest improvements to current processes. Assist in the development and implementation of new operational and marketing standards. Administrative Assistance: Provide general administrative support, including calendar management, scheduling, and follow-ups. Support leadership with ad-hoc projects as needed. Ideal Candidate Profile: Bachelor’s degree in Business Administration, Management, Marketing, or a related field. 1–3 years of experience in operations, project coordination, or a similar role. Hands-on experience with email marketing and SMS marketing tools/platforms (such as Mailchimp, Sendinblue, Twilio, etc.). Strong organisational, communication, and interpersonal skills. Proficiency with project management tools (e.g., Trello, Asana, Monday.com) and MS Office Suite. Analytical mindset with attention to detail. Ability to work independently as well as collaboratively within a team. Prior experience in a fast-paced or startup environment is a plus. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 19/06/2025 Expected Start Date: 23/06/2025
