Operations & Project Coordinator - SaaS

Role Summary: We are a UK-based company in the prize competition and digital marketing industry, currently hiring for our Hyderabad, India office. We are seeking an organised and proactive Operations & Project Coordinator to support our expanding operations. This position is central to the daily execution of campaigns, operations management, and supporting our cross-functional teams. Only candidates with prior experience in the prize competition, gaming, or digital marketing sector will be considered. Key Responsibilities: Project Management: Coordinate ongoing projects, ensuring timely completion of milestones and deliverables. Prepare and share weekly progress reports with relevant stakeholders. Organise and facilitate team meetings, document action points, and track follow-ups. Operational & Marketing Support: Oversee daily workflows and assist with task allocation across teams. Coordinate and execute email and SMS marketing campaigns, including content scheduling and basic list management. Liaise with external vendors, service providers, and partners as required. Maintain operational documentation and standard operating procedures (SOPs). Team Communication: Act as the main point of contact between cross-functional teams (marketing, product, tech, etc.). Ensure smooth communication flow for internal announcements and project updates. Document and circulate minutes of meetings. Data, Analytics, & Reporting: Collect and organise performance data, including campaign metrics for email and SMS marketing. Prepare and present insights and recommendations for improving workflows and campaign effectiveness. Process Improvement: Identify and suggest improvements to current processes. Assist in the development and implementation of new operational and marketing standards. Administrative Assistance: Provide general administrative support, including calendar management, scheduling, and follow-ups. Support leadership with ad-hoc projects as needed. Ideal Candidate Profile: Bachelor’s degree in Business Administration, Management, Marketing, or a related field. 1–3 years of experience in operations, project coordination, or a similar role within the prize competition, gaming, or digital marketing industry . (Candidates without relevant industry experience will not be considered.) Hands-on experience with email marketing and SMS marketing tools/platforms (such as Mailchimp, Sendinblue, Twilio, etc.). Strong organisational, communication, and interpersonal skills. Proficiency with project management tools (e.g., Trello, Asana, Monday.com) and MS Office Suite. Analytical mindset with attention to detail. Ability to work independently as well as collaboratively within a team. Prior experience in a fast-paced or startup environment is a plus. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Ability to commute/relocate: Ameerpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Application Deadline: 19/06/2025 Expected Start Date: 23/06/2025