Operations Officer

As the Chief Operations Officer (COO) of a non-profit organization, your role is crucial in overseeing and optimizing the operational efficiency of the organization across India. You will work closely with the CEO, board members, and department heads to drive the mission and impact of the organization while ensuring operational excellence. Your responsibilities include: - Developing and implementing operational strategies to support the organization's mission and long-term goals. - Overseeing daily operations across multiple locations, ensuring efficiency, and alignment with strategic objectives. - Collaborating with the CEO and Board of Directors to develop policies and strategic plans. - Monitoring and evaluating key performance metrics to measure organizational success. - Ensuring compliance with financial regulations, legal requirements, and donor policies for audit purposes. - Optimizing resource allocation and operational cost efficiency. - Identifying and mitigating risks related to operations, finance, and program implementation. - Leading, mentoring, and managing regional heads to support and collaborate effectively. - Overseeing HR policies, recruitment, employee engagement, and retention strategies. Qualifications & Experience: - Masters degree in Business Administration, Non-Profit Management, Social Work, Public Administration, or a related field. - 12+ years of experience in operations, program management, and leadership roles preferably in the non-profit sector. - Experience managing large teams (100+ employees) across multiple locations. - Strong financial acumen, including budgeting and compliance. - Proven ability to drive efficiency and effectiveness in non-profit operations. Skills & Competencies: - Strong leadership and people management skills. - Resourcefulness. - Strategic thinking and problem-solving abilities. - Excellent communication and stakeholder management. - Ability to work in a dynamic, mission-driven environment. - Proficiency in project management and operational planning. - Knowledge of regulatory and compliance frameworks in the non-profit sector.,