Operations Officer

The Chief Operations Officer (COO) of a non-profit organization is responsible for overseeing and optimizing the operational efficiency of the organization across India. You will ensure the effective execution of strategic initiatives, program implementation, financial management, compliance, and overall organizational growth. Collaborating closely with the CEO, board members, and department heads is essential to drive the mission and impact of the organization while ensuring operational excellence. You will be responsible for developing and implementing operational strategies to support the organization's mission and long-term goals. Overseeing daily operations across multiple locations, ensuring efficiency, and alignment with strategic objectives are key aspects of the role. Working closely with the CEO and Board of Directors to develop policies and strategic plans is crucial to the organization's success. Monitoring and evaluating key performance metrics to measure organizational success is a critical responsibility. You will ensure required administrative support for effective implementation and scaling of programs across different regions. Identifying operational challenges and implementing solutions to enhance efficiency and effectiveness are important for the organization's growth. You will be responsible for ensuring compliance with financial regulations, legal requirements, and donor policies for audit purposes. Optimizing resource allocation and operational cost efficiency is essential. Adhering to all regulatory requirements, governance policies, and ethical guidelines is imperative. Identifying and mitigating risks related to operations, finance, and program implementation will be part of your role. Maintaining transparency in operations and working closely with internal and external stakeholders is crucial. Leading, mentoring, and managing regional heads to support and collaborate are key responsibilities. Overseeing HR policies, recruitment, employee engagement, and retention strategies are important aspects of the role. Promoting a positive work culture, capacity building, and leadership development within the team is essential for organizational success. Qualifications & Experience: - Masters degree in Business Administration, Non-Profit Management, Social Work, Public Administration, or a related field. - 12+ years of experience in operations, program management, and leadership roles preferably in the non-profit sector. - Experience managing large teams (100+ employees) across multiple locations. - Strong financial acumen, including budgeting and compliance. - Proven ability to drive efficiency and effectiveness in non-profit operations. Skills & Competencies: - Strong leadership and people management skills. - Resourcefulness. - Strategic thinking and problem-solving abilities. - Excellent communication and stakeholder management. - Ability to work in a dynamic, mission-driven environment. - Proficiency in project management and operational planning. - Knowledge of regulatory and compliance frameworks in the non-profit sector.,