Operations Manager

About this role:

Wells Fargo is seeking for a Lending Operation Manager.

In this role, you will:

• Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
• Engage stakeholders and internal partners associated with the Lending Operations functional area
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
• Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
• Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
• Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
• Manage allocation of people and financial resources for Lending Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualification

• 14+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7+ years of leadership experience
• Bilateral Servicing / Commercial Banking Experience Loan Maintenance - Payoffs and Research
• LIQ-Expertise
• Proven and Result driven Risk Controls Ownership
• Flexible to work in US shift hours
• Expert in MIS & Dashboard Reporting
• Manage process, people & stakeholders independently.
• Thought leadership.
• Risk Mindset & ability to identify potential risk opportunities and provide solutions.
• Ability to solve operational challenges through structured approach.
• Excellent verbal and business writing skills