Operations Manager

We are looking for an experienced and detail-oriented Operations Manager to oversee and optimize our day-to-day operations. The ideal candidate will ensure that our business processes run smoothly and efficiently while supporting our teams in delivering exceptional results. This is a full-time, on-site role based in Bengaluru.

Responsibilities

• Process Management:

  Streamline and monitor daily operations to improve efficiency and productivity across departments.

• Project Execution:

  Ensure all posts are delivered on time, quality standards are met, and positioning is consistent with brand guidelines.

• Team Coordination:

  Collaborate with creative, marketing, and client teams to ensure seamless workflow and timely completion of tasks.

• Resource Allocation:

  Manage and allocate resources to meet project deadlines and client expectations.

• Vendor & Client Coordination:

  Liaise with external vendors and clients to maintain smooth operational flow.

• Performance Monitoring:

  Track key performance indicators (KPIs), identify gaps, and implement solutions for continuous improvement.

• Compliance & Reporting:

  Ensure compliance with company policies and legal requirements. Prepare detailed operational reports for management review.

• Problem Solving:

  Anticipate operational issues and resolve them proactively with effective strategies.

Qualifications

• Proven experience as an Operations Manager or in a similar operational leadership role.
• Strong organizational, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills to manage cross-functional teams.
• Ability to ensure creative outputs (posts, campaigns, and deliverables) align with strategic goals.
• Proficiency in project management tools and MS Office Suite.
• Ability to work under pressure in a fast-paced environment.
• Bachelor's degree in Business Administration, Operations Management, or a related field (Master’s degree is a plus).