Operations Manager

Title: Opeartion Executive

Corporate Connections is a global community of successful business leaders committed to building strategic relationships and driving personal and professional growth. Our operations are centered around curating impactful forums, member experiences, and business exchange opportunities.

Position Summary:

The Head of Operations will oversee the end-to-end execution of all operational functions across chapters, ensuring excellence in delivery, member experience, and compliance. This role requires strong leadership, process orientation, and a deep understanding of business networking dynamics. You will drive operational strategy, manage cross-functional teams, and support the scale and impact of Corporate Connections in India (or specific region).

Key Responsibilities:

1. Strategic & Operational Leadership

• Develop and implement operational strategies to support organizational growth.
• Align operational goals with strategic business objectives.
• Drive process improvements and standard operating procedures (SOPs) across chapters.

2. Chapter Operations & Support

• Oversee operations and support for all active chapters and new launches.
• Ensure seamless coordination of member onboarding, events, forums, and leadership transitions.
• Monitor chapter KPIs and support Chapter Directors and Chairs with data-driven insights.

3. Team Management

• Lead and mentor a team of regional operations managers/coordinators.
• Ensure timely deliverables, feedback cycles, and ongoing development.

4. Member & Stakeholder Experience

• Uphold high standards of member engagement and satisfaction.
• Collaborate with leadership, marketing, and training teams to curate powerful events, retreats, and interactions.

5. Compliance & Reporting

• Ensure all chapters adhere to brand, operational, and ethical standards set by Corporate Connections Global.
• Maintain accurate operational documentation and reports for internal and global reviews.