Kalyan Nagar, Bengaluru/Bangalore
INR 0.18 - 0.22 Lacs P.A.
Remote
Full Time
Job Summary:We are seeking a compassionate and reliable caretaker to provide in-home assistance to patients with varying medical and personal care needs. The caretaker will be responsible for ensuring the patient’s comfort, safety, hygiene, and well-being while promoting their independence as much as possible. Key Responsibilities: Assist with daily living activities such as bathing, grooming, dressing, and toileting. Help with mobility support: lifting, walking assistance, repositioning in bed. Administer prescribed medications and monitor for side effects. Prepare nutritious meals and assist with feeding if necessary. Monitor vital signs and report changes in health condition to family or healthcare providers. Perform light housekeeping tasks: laundry, dishes, tidying the patient’s room. Provide companionship and emotional support. Accompany patients to medical appointments or on short walks/excursions if needed. Maintain daily records of care provided and patient status. Follow all care plans and emergency protocols provided by family or healthcare professionals. Qualifications: Proven experience as a caregiver or in a similar role (home health aide, nursing assistant, etc.) Certification in First Aid/CPR is preferred. Training in caregiving, CNA (Certified Nursing Assistant) or equivalent is a plus. Understanding of basic healthcare practices and hygiene standards. Patience, empathy, and strong interpersonal skills. Ability to handle physical aspects of caregiving (e.g., lifting, assisting with mobility). Clear criminal background check and references.
Begumpet, Hyderabad Region
INR 0.35 - 0.45 Lacs P.A.
Remote
Full Time
Candidate must have a strong personal accountability for results, commitment to teamwork in support of the organization’s success, impeccable work ethics and commitment to ethical business practices. Strong analytical and problem-solving skills; ability to diagnose the systemic issues and look at holistic solutions Successful 5+ years of experience (or more) as a sales representative or sales manager, business development, consistently meeting or exceeding sales/revenue targets. Proven ability to drive the sales process from plan to close, target driven, resilient and proactive Self- motivated, ability to think creatively, adaptable, and flexible in their approach Strong Negotiation skills, Organised, Problem solver, flexible in their approach so to meet the overall vision. Effective presentation skills and ability to work strategically, excellent verbal and written communication skills Good command over English Language along with the Regional Language. Being multi-lingual will be an added advantage. Designing and implementing a strategic sales plan that expands company’s customer base and ensure Company’s strong presence Develop plausible projections for the future and embracing suitable changes by selecting an appropriate strategy before the organization’s competitors recognize the change Enhance the profitability of the business by realistically achievable business plans and manage performance accordingly. Ensure sales targets are achieved and costs are controlled Creating market for professional personal care (Domiciliary and Stay at Home care) and increasing the market presence through personal rapport with the target clientele Develop and implement new sales initiatives, strategies, and programmes to capture key demographics Grow sales revenues through appropriate channels and generate leads and following up with prospects Develop and drive marketing activities relevant for increasing business revenue in the area and increasing conversion from enquiries to active clients Being able to sell the service/ close the deal over the phone and in person Ensure reports like forecasts, travel plans and visit reports, weekly reports are maintained and shared Able to identify new business opportunity, market trends and competitors Working closely with the team on site and ensure that the business has a good pool of trained carer staff, ready to be allocated to the clients acquired Raising the company profile and creating sales opportunities by attending expositions and seminars Generating avenues for recruitment of Care staff to fulfil client’s needs and create surplus availability Formulating retention strategies for Care staff.
Kammanahalli, Bengaluru/Bangalore Region
INR 0.2 - 0.25 Lacs P.A.
Remote
Full Time
Voice Process – Customer Care RepresentativeJob Role:A voice process customer service representative communicates directly with customers over the phone (inbound or outbound) to provide assistance, resolve complaints, and ensure customer satisfaction. Key Responsibilities: Handling Inbound/Outbound Calls: Answer customer queries and concerns via phone. Make outbound calls for follow-ups, feedback, or sales. Issue Resolution: Resolve customer complaints efficiently and politely. Escalate unresolved issues to higher authorities when necessary. Product/Service Guidance: Provide detailed information about products, services, or policies. Assist customers in choosing products or navigating processes. Customer Feedback: Record customer feedback for quality and improvement. Share insights with relevant departments. Documentation: Maintain call logs and customer interaction records in CRM tools. Ensure accurate and timely data entry. Sales Support (if applicable): Upsell or cross-sell products and services when required. Meet or exceed sales targets. Non-Voice Process – Customer Care RepresentativeJob Role:A non-voice process representative handles customer interactions through email, live chat, or support tickets rather than voice communication. Key Responsibilities:Email and Chat Support: Respond to customer inquiries via email or chat. Provide support with detailed, clear, and grammatically correct responses. Issue Troubleshooting: Analyze customer issues using available tools and resolve them. Guide customers through step-by-step solutions. Ticket Management: Manage and resolve support tickets using helpdesk platforms. Prioritize urgent queries and follow up appropriately. Documentation: Log interactions and resolutions in CRM or ticketing systems. Maintain proper records of communications. Product/Service Information: Share FAQs, product guides, and other relevant information. Keep customers informed of any updates or changes. Internal Communication: Coordinate with other departments (tech, logistics, sales) for issue resolution. Update the team on common problems or feature requests. Common Skills Required (for Both):Strong communication skills (spoken for voice; written for non-voice) Patience and empathy Basic computer literacy and typing skills CRM and ticketing software knowledge Problem-solving abilities Multi-tasking and time management Note: Only interested candidates and immidiate joining can apply the Job
karnataka
INR Not disclosed
On-site
Full Time
As an ideal candidate for this position, you should possess a minimum of 12 months of relevant experience. While a diploma or degree in the related field is preferred, it is not mandatory. Please note that a background check is required for this role to ensure compliance with company standards.,
Kalyan Nagar, Bengaluru/Bangalore
INR 4.2 - 4.8 Lacs P.A.
On-site
Full Time
Interested candidates Please find the Job Descripition Job Title: Multi‑Tasking Operations Manager (HR | Floor | Customer Care) Reporting To: City Head Location: Kalyan Nagar (HRBR Layout), Bengaluru Compensation: ₹35,000 – ₹40,000 per month (fixed) Helpee Health Tech Pvt Ltd seeks a versatile Multi‑Tasking Operations Manager who can wear three hats at once. HR Specialist, Floor Manager, and Customer Care Manager to keep our day‑to‑day operations running smoothly and our customers delighted. Key Responsibilities: AreaCore DutiesHuman Resources End‑to‑end recruitment: sourcing, interviewing, and onboarding field & office staff. Maintain employee records, contracts, and compliance documents. Conduct induction, basic training, and periodic performance check‑ins.Floor / Operations Management Oversee daily floor operations, ensuring caregivers/nurses report on time and processes run per SOPs. Track and publish shift attendance & roster adherence; escalate discrepancies. Coordinate with deployment specialists to balance staffing levels in real‑time.Customer Care Leadership Lead a small customer‑care team; draft schedules, set KPIs, and coach for high CSAT. Act as the final escalation point for complex client issues, resolving them within agreed TAT. Analyse call/chat metrics to propose service‑quality improvements.Cross‑Functional Liaison Prepare daily/weekly ops dashboards for the City Head (hiring funnel, floor attendance, escalation logs). Collaborate with Finance on payroll inputs (attendance, incentives, fuel reimbursements). Must‑Have Qualifications Experience: 2–4 years in a mixed HR + operations + customer‑service environment (health‑care / service industry preferred). Education: Bachelor’s degree in HR / Business / Healthcare Management or related. Skills: Proven recruiting & interviewing capability (source‑to‑select). Strong escalation‑handling and problem‑solving track record. Team‑leadership experience (5–10 direct reports). Solid MS Excel or Google Sheets proficiency for attendance & KPI tracking. Excellent spoken & written English/Kannada/Hindi (bonus). Mindset: Adaptable multitasker, thrives in a fast‑moving start‑up setting, calm under pressure. What We OfferFlat structure—direct visibility with City Head & founders. Opportunity to shape processes for a scaling health‑tech brand. Performance‑linked incentives after 6 months. Employee medical benefits. How to Apply: Through Apna or send an email (support@helpee.in) Send your CV and a brief note on your most challenging escalation handled to support@helpee.in with subject line “Ops Manager – Kalyan Nagar”. We review applications on a rolling basis; shortlisted candidates will be contacted within 5 business days. Regards, Mahesh Kumar, HR Manager, Ph no: 9035251485.
Kalyan Nagar, Bengaluru/Bangalore
INR 2.16 - 2.88 Lacs P.A.
On-site
Full Time
🚨 Job Title: Deployment Specialist 🏢 Company: Helpee Health Tech Pvt Ltd 📍 Location: Kalyan Nagar (HRBR Layout), Bangalore Job Description: We are seeking a Deployment Specialist with a minimum of 1 year of fieldwork experience, preferably in healthcare or a service-oriented industry. Helpee Health Tech Pvt Ltd is a leading provider of home health care services for the elderly. The Deployment Specialist plays a vital role in ensuring smooth and timely placement of our caregivers and nurses at client locations. Key Responsibilities: Field Deployment: Pick up assigned caretakers and nurses from their respective locations and ensure their safe and timely drop-off at the client’s residence. Client Onboarding: Upon deployment, obtain the client’s signature on the Client Agreement Form after clearly explaining all terms and conditions outlined in the document. Documentation: Ensure the signed agreement forms are submitted to the concerned department the same day of deployment. Travel Record Maintenance: Maintain a daily log of travel kilometers to facilitate reimbursement of fuel expenses. These expenses will be reimbursed along with the monthly salary. Requirements:Minimum 1 year of relevant field experience (healthcare/home service industry preferred). Good communication and client-handling skills. Ability to travel locally across the city. Familiar with using mobile apps for tracking/logging visits (training will be provided). Must have a two-wheeler and a valid driving license. Additional Information: Job Type: Full-time, Field Role Location: Based out of our Kalyan Nagar (HRBR Layout) office Compensation: Fuel expenses reimbursed monthly based on logged kilometers
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