Operations Manager

As Operation Manager for a hotel, you'll be responsible for driving the growth through strategic planning and execution and ensuring high levels of guest satisfaction and hotel project management.

Key Responsibilities:

• Strategic Planning and Execution:
• Daily Operations Oversight:Supervise front desk, housekeeping, food and beverage, and maintenance departments to ensure smooth operations and consistent service quality.
• Guest Satisfaction:Manage guest feedback and complaints, implementing changes to improve guest experiences and maintain high satisfaction levels.
• Staff Management & Training:Recruit, train, motivate, and lead diverse hotel staff, fostering professional growth and ensuring adherence to brand standards.
• Financial Management:Monitor financial performance, prepare budgets and forecasts, control expenses, and manage inventory to meet financial goals.
• Process Improvement:Identify areas for operational enhancement, implement innovative solutions, and streamline processes for increased efficiency.
• Compliance & Safety:Ensure the hotel complies with health and safety regulations, labour laws, and other relevant requirements.
• Vendor & Vendor Relations:Coordinate with vendors and suppliers to maintain necessary hotel supplies and services.
• Strategic Planning:Develop and implement strategies to increase revenue, occupancy rates, and overall profitability.
• Cross-Departmental Collaboration:Work closely with department heads to optimize workflows and ensure seamless coordination between different hotel functions.
• Project Management:Oversee capital improvements, renovations, and new service offerings, ensuring they are completed on time and within budget.

Job Type: Full-time

Pay: ₹20,128.86 - ₹35,796.50 per month

Benefits:

• Cell phone reimbursement
• Food provided

Experience:

• Operations management: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person