Operations Manager

About Us:

Intia (opc) private limited is the driving force behind eHealth, a cutting-edge telemedicine platform dedicated to making quality healthcare more accessible to individuals across the globe. By leveraging the latest technology, we specialize in delivering customized healthcare solutions to meet the diverse needs of various sectors and clients.

Job Description:

We are seeking a highly motivated and experienced Operations Manager to join our team. The ideal candidate will have at least 3 years of experience in operations management, preferably in a healthcare or tech-related field. You will be responsible for overseeing day-to-day operations, ensuring efficiency, and helping to streamline processes that enhance both internal workflows and customer experiences. This is an exciting opportunity to play a pivotal role in the growth of a rapidly expanding telemedicine brand.

Key Responsibilities:

• Oversee and manage the daily operations of the business to ensure smooth and efficient processes.
• Develop and implement operational policies and procedures to improve productivity and minimize errors.
• Collaborate with cross-functional teams to identify areas for improvement and implement actionable solutions.
• Manage supply chain logistics, including vendor relations, inventory, and resource allocation.
• Coordinate with the technology and healthcare teams to ensure seamless service delivery for clients.
• Monitor and analyze operational performance and KPIs to ensure targets are met and identify areas for optimization.
• Lead and mentor a team, promoting a positive and productive work culture.
• Ensure compliance with industry regulations and maintain high standards of service delivery.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in operations management, preferably within a tech or healthcare environment.
• Strong understanding of telemedicine services and healthcare technology is a plus.
• Excellent leadership and team management skills.
• Exceptional problem-solving and critical-thinking abilities.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other project management tools.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Master's (Required)

Work Location: In person