Operations Manager GSF

Amazon

3 - 8 years

20 - 25 Lacs

mumbai

Posted:3 hours ago| Platform:

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Skills Required

performance management networking staffing process improvement business planning six sigma initiatives customer service customer experience operations recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join the Operations team as City Manager for India Ultra Fast Fresh network
As City Manager you will be responsible for direct people management experience in driving operational performance in a highly metric driven environment
You will also lead many process improvement projects for the site and network both, closely work with multiple stakeholder, drive enhancements in key metrics like Quality, Speed and Cost
One of your key responsibilities will also be development of your team members
You must be flexible to work weekends and/or overnight shifts and to travel to intra-city sites to launch, set up & monitor operations
Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Areas for all the FCs/locations to meet and exceed Business Plan. Sets / clarifies requirements and expectations for all the FC Site leaders. Measures performance, provides feedback, and holds FC Site manager accountable for their performance and the performance of their FC. 3+ years of employee and performance management experience
Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience

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