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Apps For Bharat
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Online Operations Manager

Online Operations Manager

Apps For Bharat

4 - 7 years

6 - 9 Lacs

bengaluru

Posted:4 hours ago| Platform:

Apply

Skills Required

pdf process efficiency customer satisfaction process improvement manager quality control management continuous improvement stakeholder management service quality process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an

Online Operations Manager

to own and scale the

Puja & Chadawa Live operations

at AppsForBharat. This is a

central operations role

(not on-ground) where you will drive process efficiency, service quality, and seamless execution across puja & chadawa services. You will manage a small team, ensure all props and rituals go live smoothly, and deliver a delightful customer experience.

Skills & Qualification

4 7 years
in central operations, service delivery, or process management (preferably consumer-tech/services).
Experience leading a
team of 2 3+ members
.
Strong problem-solving, process improvement, and stakeholder management skills.
High ownership, structured thinking, and ability to thrive in fast-paced environments.
Bonus: Exposure to
customer-facing ops or quality control
.

Responsibilities

Own and improve all workflows for
puja & chadawa live ops
; drive process efficiency and error-free execution.
Ensure
quality control
for rituals, props, and digital properties going live.
Lead a team of
2 3 members
, setting clear goals and building capabilities.
Manage
calendar communication
and act as the bridge across central ops, content, and post-live teams.
Track KPIs on efficiency, service quality, and customer satisfaction; share insights for continuous improvement.

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