Operations Manager

Operations Manager
I. Business Operations

• Conceptualise strategy to ensure greater customer satisfaction
• Define product roadmap for tools to enhance team efficiency
• Analyze data and come up with new initiatives
• Recruit team as required
• Implement efficient processes and standards for the business
• Design and monitor metrics that align with overall strategy
• Manage contracts and relations with customers, vendors, partners and other stakeholders

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II. Growth & Business Development

• Testing different kinds of campaigns, brand communication strategies, promotions, discounts and offers to understand what Design and monitor metrics that align with overall strategy.
• How to keep the existing customers and community-engaged and retained through various incentives, promotions and offers.
• Identifying different channels to sell on and different target groups to approach in order to achieve revenue targets
• Navigate and excel in ambiguous situations, finding innovative solutions.
• Analyze challenges through a data-diven lens, focusing on measurable outcomes.
• Drive rapid results with an iterative approach to improvements.
• Foster collaboration and secure buy-in from various stakeholders through excellent communication and people management skills.

Candidate Requirement

• Three or four years of experience in business development or operations
• One year experience in team handling
• One year experience in marketing and sales
• 6 months experience or knowledge budget management
• One year experience in client management
• Master degree in relevant field
• Multi-lingual, Hindi speaking candidate preferred

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Operations management: 2 years (Required)
• Team management: 2 years (Preferred)
• sales an marketing: 2 years (Preferred)

Location:

• Valasaravakkam, Chennai, Tamil Nadu (Preferred)

Work Location: In person