Operations Manager

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Operations Manager

·       Support end-to-end client lifecycle management, from onboarding to documentation follow-up.

·       Maintain and update client records.

·       Track progress of immigration cases and escalate delays where required.

·       Ensure documentation compliance based on immigration requirements and internal standards.

·       Assist with reporting, audits, and internal quality checks.

·       Respond to client queries via email/WhatsApp and ensure timely resolutions.

·       Support daily administrative and operational tasks to ensure smooth functioning. 

·       • 1–3 years of experience in operations or client coordination (prior experience in immigration industry is plus). 

• Strong organizational and multitasking skills.

• Excellent verbal and written communication skills. 

• Working knowledge of MS Office, Visas and Immigration Issues handling skills. 

• Ability to work in a fast-paced environment and meet deadlines. 

• Bachelor's degree in any discipline (preferably in Business Administration, Commerce, or similar). 

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