Operations Executive

0 years

3 Lacs

Posted:4 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a detail-oriented and proactive Operations Executive to manage day-to-dayoperational activities, ensure smooth order processing, and maintain efficient communicationbetween teams, vendors, and customers.

Key Responsibilities

  • Handle store and local job operations, including production queries and delivery
marking.
  • Manage shipping plans, dispatch, and delivery follow-ups for standard and local orders.
  • Coordinate with vendors for shipping labels, tape orders, and manifest preparation.
  • Monitor and resolve pending invoices, refunds, and cancellations.
  • Track and resolve ERP, Shiprocket, and web order data discrepancies.
  • Handle customer queries via calls, WhatsApp, and other communication channels.
  • Follow up on PBAI orders, approvals, and KOH calls.
  • Manage error-in-file cases for store, local, and standard orders.
  • Support forecasting, stock/machine/QC issues, and related rejections.

Required Skills

  • Good communication skills in English; Hindi is an added advantage.
  • Ability to multitask, manage deadlines, and work in a fast-paced environment.
  • Basic knowledge of order management systems and logistics coordination.

Qualification & Experience

  • Freshers or Experienced candidates can apply.
Skills: shipping,resolve,operations,communication

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