Operations Executive - Field Sales

Jaipur Living is a globally recognized brand specializing in luxury rugs and textiles, committed to ethical practices and artisan empowerment. While their official careers page does not currently list a specific opening for a Merchandiser role, they encourage interested candidates to submit their profiles for consideration.

Job Title: – Operations Executive- Field sales

Location:

Department:

Experience

Job Role

Field Sales-Operation Executive

Key Responsibilities:

· Coordinate with customers and the sales team to ensure accurate and timely order processing.

· Handle customer queries related to order status, delivery timelines, product availability, and after-sales support.

· Liaise with warehouse, logistics, and supply chain teams to ensure smooth order fulfillment.

· Update and maintain accurate records of customer orders, returns, and complaints.

· Track and resolve delivery delays, damages, or discrepancies proactively.

· Conduct field visits, if required, to support sales activities and customer satisfaction.

· Assist in reporting and analysis of order flow and customer satisfaction metrics.

· Serve as a key point of contact between sales and operations teams.

Required Skills:

· Bachelor's degree in Business Administration, Operations, or related field.

interpersonal

· Problem-solving attitude with attention to detail.

MS Office

· Ability to travel locally as needed.

Qualifications & Experience:

• Minimum

  1 year of experience

  in merchandising or inventory handling in textile/home décor/export industry.
• Experience dealing and resolving queries with Customers

What We Offer:

• Opportunity to work with a globally recognized brand.
• Exposure to ethical sourcing and artisan-driven products.
• Competitive salary and career growth opportunities.