Operations Coordinator

Operations Coordinator

Key Responsibilities

Operations Support

• Assist in planning, scheduling, and executing daily operational activities.
• Track progress of orders and tasks, ensuring deadlines are met.
• Maintain operational records, reports, and documentation.

Coordination & Communication

• Act as a point of contact between internal teams, vendors, and clients.
• Schedule meetings, prepare reports, and follow up on action items.
• Communicate effectively to ensure smooth collaboration.

Data & Reporting

• Collect, analyze, and maintain data related to operations.
• Prepare MIS reports, and performance metrics for management.

Logistics & Resource Management

• Coordinate procurement, and inventory.
• Ensure timely availability of tools, and services.

Process Improvement

• Identify inefficiencies in workflows and suggest improvements.
• Support the implementation of new processes, tools, and technologies.

Key Skills & Competencies

• Strong organizational and multitasking skills
• Excellent communication and interpersonal ability
• Analytical and problem-solving mindset
• Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM/ERP tools
• Ability to work under pressure and manage multiple priorities
• Customer and vendor relationship management

Qualifications & Experience

• Graduate in Business Administration, Commerce, Operations, or related field
• 25 years of experience in operations, coordination, or administration
• Experience with project management or ERP software is an advantage