Operations Coordinator

You will be joining BardWood Support Services as an Operations Coordinator, where you will be responsible for ensuring the smooth operation of the company by managing stakeholder relationships and handling queries efficiently. Your role will involve the following key responsibilities: - Manage internal and external stakeholder relationships, promoting positive communication. - Handle queries and escalations promptly and accurately. - Maintain precise records and documentation. - Contribute to enhancing operational processes. - Collaborate with colleagues from various departments effectively. To excel in this role, you should possess the following qualifications: - 1+ years of experience as an Operations Coordinator or in International Voice Process. - Strong communication skills, both oral and written. - Proactive nature with the ability to work independently and as part of a team. - Excellent problem-solving and analytical abilities. - Effective task prioritization and deadline management skills. - Proficiency in Microsoft Outlook. In addition to a competitive salary, you will also enjoy benefits such as health insurance and provident fund. This position offers you the opportunity to work in a dynamic environment as part of a supportive team. Furthermore, there are career development prospects within the company due to its growth trajectory. The job is full-time and permanent, suitable for both experienced professionals and freshers. The work schedule may include day shifts, night shifts, rotational shifts, and UK shifts with weekend availability. There are performance bonuses and yearly bonuses to incentivize your contributions. Please note that the work location is in Bangalore, Karnataka, and you are required to reliably commute or plan to relocate before starting work. Prior experience in customer service for at least 1 year is essential, and availability for day shifts is mandatory while night shifts are preferred.,