Operation Specialist, AVP

6 - 11 years

25 - 30 Lacs

Posted:Just now| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Supervise and oversee the team and workflow functions.
  • Perform regular business activities, including oversight of performance, KPIs, risk mitigation, and SLAs.
  • Collaborate with internal teams to ensure reporting platforms are up and running without impacting daily BAUs or ad-hoc tasks.
  • Optimize team strength and cross-train team members.
  • Implement process improvement ideas by eliminating non-value-added processes.
  • Engage with functional leads on global client reporting and strategic initiatives.
  • Provide structured reporting services, working with cross-functional teams to enhance service delivery levels across all processes within GRPM.
  • Work towards timely and effective resolution of all client queries within agreed SLAs.
  • Foster synergies between Tech & Ops for possible automation.
  • Motivate and engage the team, especially during WFH (Virtual connects), providing constructive and ongoing feedback to direct reports and team members to achieve common goals.
  • Engage with function-wide and DWS India-wide initiatives, representing/leading events and collaborating effectively with onshore colleagues and key stakeholders on current and upcoming topics in the team.
  • Encourage a culture of One Global Team and partner with sub-function colleagues to improve existing processes within RPM India Ops.
  • Work on strategic projects and other topics alongside the respective functional leads in GRPM.
  • Ensure compliance and control, fostering a positive growth mindset and open attitude for self and team.
  • Create a professional atmosphere and working culture that fosters team spirit, ensuring no policy violations and no red flags.
  • Lead and represent the function in different forums, engaging with colleagues in Frankfurt and other relevant stakeholders.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Deutsche Bank logo
Deutsche Bank

Banking and Financial Services

Frankfurt

RecommendedJobs for You