Operation Specialist, AVP

Role Overview: As an AVP/Operations Specialist, you will be responsible for supervising and overseeing the team's workflow, functions, and people management. Your main responsibilities will include ensuring performance to KPIs, risk mitigation, and oversight of SLAs. Additionally, you will be accountable for 100% production BAUs and management support, process and controls. Key Responsibilities: - Collaborate with internal teams to ensure reporting platforms are operational with no impact on daily BAUs - Optimize team strength utilization and provide cross trainings when necessary for operational excellence - Successfully complete ongoing projects, streamline processes, and suggest/implement process improvement ideas - Engage with functional leads in Global Client reporting, strategic initiatives, and connect with global leads - Provide structured reporting services, enhance service delivery levels, and resolve client queries within agreed SLAs - Facilitate communication between functional teams, share knowledge, and contribute to talent development and retention - Motivate and engage the team, provide constructive feedback, and manage team staffing effectively - Engage in stakeholder management, collaboration, effective communication, and represent/lead initiatives - Foster a culture of compliance and control, create a professional atmosphere, and ensure policy adherence Qualifications Required: - Exposure to Client reporting, Performance, and Investment reporting background - People management experience would be an added advantage - Understanding of Asset Management Operations preferred - Knowledge and usage of applications like Aladdin, Bloomberg would be beneficial - Ability to analyze data, good communication skills, and ownership of work - Proficiency in MS Office, particularly MS Excel and Access - Ability to work under tight deadlines, flexibility in working hours, and knowledge of StatPro is advantageous - Strong analytical skills, ability to work with large datasets, and ensure reporting accuracy Additional Company Details: The company strives for a culture of empowerment, responsibility, commercial thinking, initiative-taking, and collaborative work. They offer training, coaching, and a culture of continuous learning to support career progression. The company promotes a positive, fair, and inclusive work environment. For further information about the company, please visit: [https://www.db.com/company/company.htm](https://www.db.com/company/company.htm),