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QA Chemist

Desirous Global Consulting

2.0 - 7.0 years

Chennai, All india

On-site

Role Overview: You will be responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives. Your duties will include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards. Additionally, you will be involved in reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness. Key Responsibilities: - Oversee and manage strategic planning, team coordination, and the achievement of objectives. - Analyze workflows and optimize processes to enhance effici...

Posted 2 weeks ago

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Command Centre Analyst

Tata Consultancy Services

3.0 - 8.0 years

8 - 18 Lacs

Visakhapatnam

Work from Office

Role & responsibilities Team Management: Lead and mentor L1 operators and Shift Leads; manage staffing and scheduling. Operational Governance: Define and enforce SOPs; ensure compliance across shifts. Incident & Major Event Leadership: Oversee critical incidents and major events; act as primary escalation point. Performance Reporting: Prepare weekly/monthly performance reports and improvement plans. Continuous Improvement: Identify process gaps and implement automation or efficiency initiatives. Stakeholder Engagement: Communicate with senior management on outages, KPIs, and strategic initiatives. Tool & Technology Oversight: Ensure optimal use of monitoring and ITSM tools; drive tool enhanc...

Posted 3 weeks ago

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