Operation Executive

The Operations Executive plays a key role in ensuring the smooth, efficient, and timely movement of cargo and courier shipments. This position requires strong coordination skills, attention to detail, and the ability to manage day-to-day logistics operations while maintaining high service standards. Key Responsibilities: Operational Management Oversee daily logistics, cargo handling, and courier operations. Coordinate the pick-up, transportation, and delivery of shipments. Ensure proper documentation for inbound and outbound cargo. Monitor shipment status and provide updates to customers and internal teams. Coordination & Communication Liaise with transport partners, warehouse teams, and delivery agents. Maintain clear communication with clients regarding shipment timelines, delays, or issues. Resolve operational challenges quickly to maintain service continuity. Process & Compliance Ensure compliance with company policies, safety standards, and regulatory requirements. Monitor and maintain quality checks for cargo handling and packaging. Maintain accurate records of shipments, inventory, and operational reports. Performance & Reporting Prepare daily, weekly, and monthly operational reports. Track KPIs such as delivery accuracy, turnaround time, and customer satisfaction. Identify operational bottlenecks and propose process improvements. Key Competencies: Problem-solving and decision-making Time management Attention to detail Ability to work under pressure Team collaboration Why Join Us? Opportunity to work in a fast-growing logistics sector Exposure to end-to-end supply chain operations Supportive team environment and career growth opportunities