125 Operation Executive Jobs - Page 4

Job Description Looking for an operations executive to assist the COO in running day-to-day operations. Requirements Excellent verbal communication skills in English, Hindi,Bengali Minimum 2 years of work experience in operations customer support, Procurement roles are mandatory. Excel skills and computer handling skills will be an added advantage Job will involve multitasking and ability to deal with different people and handle stressful situations. We are looking for street smart, ambitious, resources who can work in a start-up environment and grow with the start-up. Apply only if you are ok with salary and working from office, 6 days a week. Job Information Industry :- Agriculture Work Experience 1-3 years Salary- As per company norms City Durgapur State West Bengal Country India Zip/Postal Code 713206

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth Some of the key responsibilities for this role include: Developing and implementing operational strategies Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively Strong leadership and problem-solving skills, as well as the ability to analyze data and make informed decisions, are essential for success in this role

POSITION RESPONSIBILITIES / REQUIREMENTS: Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. GENERAL DUTIES & RESPONSIBILITIES To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced. Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications are attended to effectively and promptly. Position Description Manage service documentation and ensure all customer/technician s feedback are followed up with actions Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling. Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly & monthly (SOS) State of Service for Branch Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of per technician trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Yearly reporting on technician per branch and State of Service trends. Annual leave planning of technicians Plan, if any on Overtime (OT) work and trend of OT per week per technician KEY DELIVERABLES On time service planning Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch Minimizing service backlog (meet our contractual obligations) CORE COMPETENCIES Be decisive Attention to details and accuracy Planning & organizing Analytical skills Customer oriented Negotiation skills would be an added advantage Ability to work patiently in a dynamic service environment EDUCATIONAL / OTHER REQUIREMENTS Minimum graduation with 1 to 3 years of relevant experience of managing team Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage) Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues. Knowledge of territory which is handled for planning Occasional Travel required within the Division Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required Communicate all service issues in a timely manner to the ABM/BM, Operations Manager

Operation Executive - Logistic and Freight Forwarding Industry - Chennai Opening: 1 Nos. Job ID: 107596 Employment Type: Full Time Reference: Work Experience: 4.0 Year(s) To 7.0 Year(s) CTC Salary: 3.00 LPA TO 6.00 LPA Function: ITES / BPO / KPO / Customer Service / Operations Industry: Logistic/Freight/Courier Location: Chennai Posted On: 29th May, 2025 Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: We have an urgent opening for the post of Operation Executive for a reputed company in Logistic and Freight Forwarding Industry for their office at Chennai Location. Key Responsibilities: Assist and communicate regularly with customers with inquiries. Receive and process customers orders in a timely and professional manner. Professionally and proactively update customers with shipment status; update overseas offices and customers about potential delays or unusual circumstances Ability to generate spot quote with carrier and good strength to further negotiation. Good command on cw1 for generation of digital shipment job and upload all event with supporting in E-docs Well aware operation task which need to capture in cw1 timely manner. Good control on carrier online booking and SI submission on priority. Escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements Troubleshoot and resolve non-routine or complex issues / escalations with professionalism and in line with OIA service standard and requirement Facilitate business continuity by tracking and ensuring responses to related communications and representing the team in meetings Cooperate and liaise with other departments to solve customer s request and inquiries Ensure data integrity by performing timely and accurate data entry Contribute to the achievement of department KPIs and service level delivery Inform customers about other available services to gain additional business. Follow up on potential business leads and opportunities Update internal parties with the most up-to-date Quotations / routing orders / SOPs. JOB SPECIFICATIONS: Professional Experience and Knowledge (knowledge, skills, education, experience, and abilities essential to perform this job) Minimum 4-5 years of experience in logistics / freight forwarding related industry preferred Proficient in Microsoft Office applications and other technical software Must aware all shipping line booking and SI submission process. Well aware CFS process and Odex process Education and Professional Qualifications: University graduate, preferably in logistics / business administration / marketing; or equivalent in business or related field Candidates Profile: Minimum 4-7 years of experience in logistics / freight forwarding related industry preferred Proficient in Microsoft Office applications and other technical software Must aware all shipping line booking and SI submission process. Well aware CFS process and Odex process Key Attributes: Analytical skills and data analysis required Strong problem solving skills Excellent written and verbal communication skills Ability to remain calm under pressure Customer facing experience preferred Skilled at managing and developing teams Travel Required: Occasional travel is required. Job Hierarchy: Potential promotion to Sr. Executive within Operation duty group. Key Skills : Operation Executive Operations

Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives Interested candidates mail your resume along with the below details to Contact -88750 29935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Project Manager - Kolkata , Pune, Banglore Job Description : The interior design project manager will be responsible for all aspects of project management; planning, budgeting, and execution for interior design projects in their organization. Coordinate and manage all phases of the project to meet the targeted delivery of projects. Roles & Responsibilities:- Responsible for managing and executing residential Interior Project. Responsible for budgeting, planning and resource management. Should be able to coordinate with the design team, procurement team, estimation & Vendors Should be able to close projects with required quality and time lines provided. Should be able to communicate effectively and handle client escalations Required Experience, Skills and Qualifications : Language: Must have good command on English Language Education: Bachelor's degree -[Preferred] Proven working experience in Residential Site Execution & Modular kitchen Knowledge in Auto Cad Software. Should be able to read 2D drawings and do measurement at sites. Knowledge on Billing of Materials. Quotation Checking, Technical Details 2d & 3d drawings knowledge Strong Communication and presentation skills Project management skills Minimum of 1-4 Years of experience required in residential interiors Managing 3- 4 projects at time. Role: Construction / Site Supervison

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey. An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth. Some of the key responsibilities for this role include: 1. Developing and implementing operational strategies. 2. Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives. 3. Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively. 4. Strong leadership and problem-solving skills, as well as the ability to analyze data and make informed decisions, are essential for success in this role.

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. *** DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. .

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maximised for all the service deliveries & should be always above 95% Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch To ensure that all the service companion devices are active and in use. All the devices should be active 100% at any given point of time Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints. Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning Liaise with the Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely. Ensure customer service-related complaints or termination notifications/STOP Services are attended to effectively and promptly. Manage service documentation and ensure all customer/technician s feedback are followed up with actions Enter correct (error free) consumption data and TOS in the SCP to ensure command centre account profitability reflects correct data customer wise. Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner Coordinate with the IT team for new users, device issues etc. Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity. ollow callout process so as to ensure that the complaints are delivered only after raising the ticket Review service reports with OM, OE and BM and highlight areas of concern - critical backlog and weekly trend to manager. Reviews and provides service compliance updates daily. Assist & help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring Technician service productivity and efficiency related KPIs Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements Utilise the Route technicians for jobbing only after the route technicians routine services are delivered Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies Any unresolved issues should be quickly elevated to the next level of management for prompt resolution Any other similar duties as and when specified by the manager REPORTING Daily, weekly & monthly (SOS) State of Service for Branch. Residential GSS SOS should also be the priority Weekly reporting of pending jobs, ageing profiles to ABM/BM Monthly reporting of technician wise trends. Maintain State of Service and productivity data per technician Maintain visibility on complaints received and report on all call outs / critical incidents received from branch. Annual Leave planning of technicians Ensure that each technician service productivity is achieved as per set targets Key Result Areas: On time service planning with ZERO pending services every month Monitoring SCP active devices & Usage on weekly basis Minimum expectancy on SCP active device(100%) &

Job Title: Operations Executive - Healthcare Location: Ghaziabad, U.P. Employment Type: Full-Time About Us: We are a pioneering organization bringing spirituality and technology together by offering Virtual Darshan through AR/VR technology. Our mission is to make divine experiences accessible to devotees worldwide by onboarding temples and trust members to our innovative platform. Job Overview: Join us in bringing the power of Virtual Reality to the healthcare space!. Were looking for enthusiastic individuals to handle VR devices, explain product details, guide patients through immersive experiences, and collect meaningful feedback. Key Responsibilities: Assist customers at our partner hospitals. Guide customers through the process of using the VR equipment smoothly. Coordinate with the technical team in case of any device issues or malfunctions. Maintain records of daily footfall and customer feedback. Provide an excellent customer experience from entry to exit. Requirements: Tech-friendly and comfortable using VR equipment (training will be provided). Prior experience in hospitality, healthcare, or hotel front desk roles preferred. Polite, well-groomed, and professional appearance. Strong communication skill. Customer-focused mindset with a proactive approach. Ability to stay calm and courteous in a fast-paced environment. Basic computer knowledge to manage records or scheduling (if required). Flexible with working hours, including weekends and holidays if needed.

We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analysing and co-ordinating the supply chain of our business. Roles and Responsibilities: Create a streamline process for technicians and delivery partners; to ensure on time service and installation Manage and maintain the records of the Inward/outward movement of stock. Optimise the existing process to the benchmark levels to meet the rapidly changing business environment Build and refine performance management tools to improve quality of the technicians and the delivery partners Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners Communicate with our customers if needed Required Skills: 1 year of minimum experience in high growth operations Excellent verbal and written communication skills; the ability to call, connect and interact in English and Hindi both. Able to multitask, prioritise, and manage time efficiently

Aster Medcity is looking for Executive.Operations.Aster MIMS Kannur to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities: Oversee the day-to-day operations of the company or organization Monitor and evaluate the performance of operational processes and systems Identify and resolve operational problems and inefficiencies Stay up-to-date with industry trends and advancements in operations management Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements: Experience in operations management Strong leadership and management skills Excellent organizational and problem-solving skills Strong analytical skills and the ability to make data-driven decisions Excellent communication and interpersonal skills Proficiency in Microsoft Office and other relevant software

We are hiring Operations Executive for a leading Commercial Company. Looking for: 2nd / 3rd Officer with Oil / Bulk Experience. Non mariner with Min. 1 year of experience in chemical / tanker vessel operations experience Good communication skills required

Coordinate with vendors, logistics, and internal teams Track inventory, resources, and material dispatch Manage event setup and teardown operations Maintain cost and operation logs Assist in campaign execution on the ground when needed

Tensoten Services is looking for Airport ground staff vacancy for freshers (2025) to join our dynamic team and embark on a rewarding career journey Customer Service Agent:Greet and assist passengers at check-in counters Provide information on flight schedules, delays, and other relevant details Handle passenger inquiries and resolve issues in a professional manner Ensure compliance with security and safety regulations Baggage Handler:Load and unload baggage from aircraft Transfer baggage between flights and terminals Ensure accurate and timely delivery of baggage to passengers Adhere to safety guidelines and handle baggage with care Ramp Agent:Perform aircraft pushback and towing Handle the loading and unloading of cargo and mail Secure and inspect cargo to ensure compliance with regulations Operate ground support equipment Gate Agent:Manage boarding processes and gate activities Verify passenger boarding passes and assist with seat assignments Communicate with flight crew and ground personnel Handle boarding announcements and address passenger inquiries

Job Title: Operations Executive - Healthcare Location: Noida Employment Type: Full-Time About Us: We are a pioneering organization bringing spirituality and technology together by offering Virtual Darshan through AR/VR technology. Our mission is to make divine experiences accessible to devotees worldwide by onboarding temples and trust members to our innovative platform. Job Overview: Join us in bringing the power of Virtual Reality to the healthcare space!. Were looking for enthusiastic individuals to handle VR devices, explain product details, guide patients through immersive experiences, and collect meaningful feedback. Key Responsibilities: Assist customers at our partner hospitals. Guide customers through the process of using the VR equipment smoothly. Coordinate with the technical team in case of any device issues or malfunctions. Maintain records of daily footfall and customer feedback. Provide an excellent customer experience from entry to exit. Requirements: Tech-friendly and comfortable using VR equipment (training will be provided). Prior experience in hospitality, healthcare, or hotel front desk roles preferred. Polite, well-groomed, and professional appearance. Strong communication skill. Customer-focused mindset with a proactive approach. Ability to stay calm and courteous in a fast-paced environment. Basic computer knowledge to manage records or scheduling (if required). Flexible with working hours, including weekends and holidays if needed.

Why We Work at Dun Bradstreet Dun Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers . Designation: Executive - Operations Location: BKC, Mumbai Key Responsibilities: Execute Lenders Independent Engineers (LIE), Technical Due Diligence/technical analysis mandates for Greenfield/Brownfield projects. Review of project design, implementation methodology, project contracts/EPC agreements, schedules, quotations etc. Assess the physical progress of the project based on site visits. Estimate project timelines for implementation. Capture deviation from planned implementation schedule with reason of it during project execution. Provide capex estimation. Monitor of expenditure incurred in line with physical progress of the project. Highlight any risk for project execution. Assessment of required approvals for project execution. Analyze and understand the requirement of bankers and companies in the perspective of LIE studies. Responsible for client interaction, site visits, document review, technical analysis. Work cohesively with other team members from different departments. Effectively manage, coach/guide, motivate and help sub-ordinate resources in project appraisal execution. Key Requirements: Engineer (Civil/Mechanical) with a minimum of 2+ years of relevant experience will be preferred. Candidate must have hands on experience of construction monitoring project monitoring, specifically project scheduling, cost estimation cost control. Analytical capabilities and keen observation abilities. Sound business knowledge. Ready to travel. Linguistic proficiency - English Hindi. . .

Job Title: E-commerce Inventory Operations Executive Location: Visakhapatnam Experience: 1 - 3 years Key Responsibilities: E-commerce Operations (Online): Manage and update product listings (images, descriptions, prices). Ensure timely order processing and coordination with delivery partners. Handle customer queries via WhatsApp, email, and social media. Coordinate with marketing for offers, banners, and digital campaigns. Track website analytics and assist in improving online sales performance. Inventory Management (Offline Store): Maintain accurate stock levels across online and offline channels. Record inward and outward inventory movements. Conduct physical stock audits and reconciliations. Ensure zero stockouts and timely reordering of fast-moving items. Coordinate with farmers/vendors for stock arrivals and quality checks. Requirements: 1-3 years of experience in e-commerce or retail operations. Proficiency in Excel/Google Sheets and basic understanding of e-commerce platforms (Shopify/WooCommerce preferred). Knowledge of inventory or POS systems (Zoho Inventory, Tally, etc. is a plus). Strong communication skills in English and local language (Telugu preferred). Organized, detail-oriented, and able to multitask. What We Offer: Opportunity to be part of a growing natural food movement. Dynamic work environment bridging tech and agriculture. Competitive salary and room to grow within the company

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities:1 Oversee the day-to-day operations of the company or organization 2 Monitor and evaluate the performance of operational processes and systems 3 Identify and resolve operational problems and inefficiencies 4 Stay up-to-date with industry trends and advancements in operations management 5 Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements:1 Experience in operations management 2 Strong leadership and management skills 3 Excellent organizational and problem-solving skills 4 Strong analytical skills and the ability to make data-driven decisions 5 Excellent communication and interpersonal skills 6 Proficiency in Microsoft Office and other relevant software

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities:1 Oversee the day-to-day operations of the company or organization 2 Monitor and evaluate the performance of operational processes and systems 3 Identify and resolve operational problems and inefficiencies 4 Stay up-to-date with industry trends and advancements in operations management 5 Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements:1 Experience in operations management 2 Strong leadership and management skills 3 Excellent organizational and problem-solving skills 4 Strong analytical skills and the ability to make data-driven decisions 5 Excellent communication and interpersonal skills 6 Proficiency in Microsoft Office and other relevant software

We are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport || Cargo cargo supervisor DESIGNATION :- >AIR-TICKETING OFFICER >PASSPORT CHECKING OFFICER >RESERVATION OFFICER \

We are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport || Cargo cargo supervisor DESIGNATION :- >AIR-TICKETING OFFICER >PASSPORT CHECKING OFFICER >RESERVATION OFFICER

We are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport || Cargo cargo supervisor DESIGNATION :- >AIR-TICKETING OFFICER >PASSPORT CHECKING OFFICER >RESERVATION OFFICER

We are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport || Cargo cargo supervisor DESIGNATION :- >AIR-TICKETING OFFICER >PASSPORT CHECKING OFFICER >RESERVATION OFFICER

We need the operation staff for Jorhat office and below are the key areas. 1. Flight Operations Coordinator 2. Hotel Operations 3. Tour Operations 4. Ground Operations 5. Customer Service Representative 6. Emergency Response Coordinator 7. Files maintainer and file closer 8. Domestic and International destination knowledge 9. Documents and payment collections