Backend Operations Executive - Supply Growth Acquisition
Location: Bangalore
About Us
Why Work With Us?
At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.
Your Role
As a
Backend Operations Executive ,
you will be managing the entire onboarding process post-signing of the property agreement, ensuring timely updates and smooth execution of tasks. It includes initiating onboarding workflows, creating dedicated Slack channels, and conducting consistent follow-ups with internal teams and property owners to meet deadlines.
About You
- Manage the entire onboarding process after the property agreement is signed, ensuring timely updates and task
execution.
- Initiate onboarding workflows and create dedicated Slack channels for each property on time.
- Conduct regular follow-ups with internal teams and owners to meet all timeline commitments.
- Coordinate with the interiors team to ensure smooth and timely property setup.
- Work with internal teams and owners to complete procurement tasks and ensure timely delivery when using
StayVista s services.
- Schedule and manage property shoots with the photography team and owners, ensuring all props are ready in
advance.
- Ensure post-setup images are captured, listing sheets submitted, and content quality-checked before the property
- goes live.
Bonus Points - these are nonessential, but a bonus if you have them!
Access to a personal two-wheeler or four-wheeler for added flexibility in service.
Key Metrics
: What you will drive and achieve
- Data Hygiene
- TAT for property onboarding
- Listing Sheet Accuracy
Our Core Values:
Are you a CURATER?
Curious
: Here, your curiosity fuels innovation.
User-Centric
: You ll anticipate the needs of all our stakeholders and exceed expectations.
Resourceful
: You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.
Aspire
: Keep learning, keep growing because we re all about continuous improvement.
Trust
: Trust is our foundation. You ll work in a transparent, reliable, and fair environment.
Enjoy
: We believe in having fun while building something extraordinary.
StayVista Spirit: Our Behavioral Competencies How We Work Together
Business Acumen:
You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes.
Change Management:
You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth.
Leadership:
You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action.
Customer Centricity:
You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect.
Teamwork:
You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment.
Result Orientation:
You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness.
Planning and Organizing:
You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively.
Communication:
You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.