Openings For Voice Process/immediate Joiners/Work from Home!!!

0 - 5 years

2 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Hiring For HIGH END INTERNATIONAL VOICE SUPPORT

Job Summary:

We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients.

Call HR Smitha 9880964847 (WHATSAPP OR CALL)

NOTE: Initial 3-6 months is work from office post that its Work From Home

Graduate or Undergraduate -Fresher or Experience can apply with Excellent communication and interpersonal skills is required .Only Candidates who stay in Bangalore can apply

Bangalore Location

UG / Graduates

Freshers also can apply

US Rotational Shift & Off

Immediate Joiners only

Salary - 2.5lpa upto 4.25 lpa

Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers.

WALKIN INTERVIEW ONLY

Responsibilities

  • Manage a high volume of inbound and outbound calls with a friendly and professional demeanor.

  • Resolve customer issues promptly and accurately by identifying solutions and appropriate responses.

  • Provide information about products or services, taking orders, and processing returns.

  • Follow up on customer inquiries to ensure their needs are met.

  • Document all call information, interactions, and steps taken in detailed records.

  • Collaborate with team members to improve processes and ensure high customer satisfaction.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

  • Represent the company in a courteous and professional manner during all customer interactions.

Skills

  • Customer Service

  • Communication

  • Problem-solving

  • Time Management

  • Call Center Systems

  • Data Entry

  • Conflict Resolution

  • Multitasking

Documents Required

Freshers-Aadhar card, pan card, All educational docs

Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips

Regards,

SMITHA

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