Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
Social Media Executive (with Email Marketing & Strategy Focus) Job Type: On-site, Work From Office (WFO) Experience: 1 2 Years Salary: Based on experience and previous salary withdrawals Working Days: 6-day rotational shift (including Sundays) Timings: 9:00 AM to 7:00 PM Job Description: We are seeking a Social Media Executive who is proficient in email marketing and can create engaging social media strategies. This role involves planning and executing social media campaigns, creating engaging content, and optimizing email marketing efforts to increase engagement and conversions. Key Responsibilities: Develop and execute social media strategies across platforms (Facebook, Instagram, Twitter, etc.) Create and manage content for social media campaigns and email marketing Plan and implement targeted email marketing campaigns Monitor social media trends and adjust strategies to align with audience preferences Track and report on social media and email marketing performance metrics Collaborate with the marketing team to align campaigns with business goals Required Skills & Qualifications: Education : Bachelor s degree in Marketing, Communications, or a related field management experience in the travel or service industry 1 2 years of experience in social media management and email marketing Proficiency in social media tools (Hootsuite, Buffer, etc.) and email platforms (MailChimp, etc.) Strong understanding of SEO, content marketing, and online advertising
Posted 2 months ago
1.0 - 4.0 years
1 - 2 Lacs
Gurugram
Work from Office
Work: Develop online strategies for brand growth Optimize ads for maximum ROI Manage social media presence campaigns Increase website traffic through SEO tactics Monitor analytics & report insights Well, understand Online portals & Promotional value Annual bonus Health insurance
Posted 2 months ago
1.0 - 4.0 years
1 - 2 Lacs
Gurugram
Work from Office
Work: Develop online strategies for brand growth Optimize ads for maximum ROI Manage social media presence campaigns Increase website traffic through SEO tactics Monitor analytics & report insights Well, understand Online portals & Promotional value Annual bonus Health insurance
Posted 2 months ago
0.0 - 1.0 years
1 - 1 Lacs
Ahmedabad
Work from Office
OPARATE ALL SOCIAL MEADIA ACCOUNT LIKE YOUTBE ,FACEBOOK , INSTAGRAM AND ETC.
Posted 2 months ago
10.0 - 12.0 years
12 - 18 Lacs
Chennai
Work from Office
A confident relationship-builder with strategic skills to manage big clients and campaigns. Brings in big-ticket business, opens doors with brands, and builds long-term corporate relationships
Posted 2 months ago
10.0 - 12.0 years
12 - 18 Lacs
Chennai
Work from Office
A confident relationship-builder with strategic skills to manage big clients and campaigns. Brings in big-ticket business, opens doors with brands, and builds long-term corporate relationships
Posted 2 months ago
5.0 - 10.0 years
3 - 4 Lacs
Ghaziabad
Work from Office
Lead generation & convert prospective leads into final sales. Brief the client about the project Make plans for speedy sales. HR CONTACT NO.-8810366146 Required Candidate profile EXPERIANCED IN REAL ESTATE. HAVING GOOD PERSONALITY. FROM NEAR GHAZIABAD Must have his 2 OR 4 Wheeler (4 wheeler is preferred) Familiar in computer & social media- only near by candidates prefer Perks and benefits Incentive on Sales yearly bonus VIP Facilities
Posted 2 months ago
5.0 - 10.0 years
3 - 4 Lacs
Ghaziabad
Work from Office
Visiting construction sites, builders & projects sites and generating leads by closing them. Preffered Tiles industry. search new also for achieve targets. Required Candidate profile Must have 2 wheeler- Preferred from tiles and sanitary ware , bath fitting or building material industry . prefferd from tiles industry (HR- 8810366146- send resume) Perks and benefits Incentive on Sales yearly bonus VIP Facilities
Posted 2 months ago
5.0 - 7.0 years
5 - 8 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Design and run digital marketing campaigns across multiple channel Utilise analytic tool such as Google Analytics to monitor performance Analyse customer data and user behavior to identify trend Collaborate with other team to ensure digital campaign
Posted 2 months ago
2.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Summary: We are looking for a results-driven Digital Marketing Executive Key Responsibilities:- 1.Plan and execute digital marketing campaigns including SEO, PPC, social media, email marketing, and display advertising 2.Manage and maintain the organizations website(s) and optimize content for SEO and conversion 3.Monitor and report on performance of all digital marketing campaigns and assess against goals (ROI and KPIs) 4.Identify trends and insights, and optimize spend and performance based on data analysis 5.Collaborate with internal teams to create landing pages and optimize user experience 6.Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and touchpoints 7.Conduct keyword research and web statistics reporting Manage online brand presence and social media channels (Facebook, Instagram, LinkedIn, etc.) Stay up-to-date with digital marketing trends and technologies Support content creation for blogs, website, email campaigns, and social media posts NOTE : Interested candidates please share your CV to venkateswara.k@talent21.in or Whatsapp 9381915043
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for Ability to perform under pressureDetail orientationAgility for quick learningAbility to work well in a teamCommitment to quality2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualification Any Graduation
Posted 2 months ago
3.0 - 6.0 years
5 - 8 Lacs
Lucknow
Work from Office
HFD Vision is looking for Digital Marketing Expert to join our dynamic team and embark on a rewarding career journey. We are looking for a talented and experienced Digital Marketing Expert to join our team As a Digital Marketing Expert, you will be responsible for developing and executing digital marketing strategies to drive brand awareness, increase online visibility, and generate leads You will work closely with the marketing team to plan and implement effective digital campaigns across various channels Responsibilities:Develop and implement digital marketing strategies that align with the overall marketing goals and objectives of the company Conduct market research to identify target audiences, industry trends, and competitive landscape to optimize digital marketing efforts Manage and optimize digital advertising campaigns, including pay-per-click (PPC), display ads, social media ads, and other online advertising platforms Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing campaigns and make data-driven recommendations for improvement Conduct keyword research and optimize website content for search engine optimization (SEO) to improve organic search rankings and increase website traffic Create and curate engaging and high-quality content for digital channels, including websites, blogs, social media platforms, email marketing, and other digital platforms Manage and grow social media presence across relevant platforms, including content creation, community engagement, and performance tracking Utilize marketing automation tools and customer relationship management (CRM) systems to nurture leads, automate campaigns, and track customer interactions Collaborate with cross-functional teams, including designers, developers, and copywriters, to ensure the alignment and consistency of digital marketing campaigns Stay up-to-date with the latest digital marketing trends, technologies, and best practices, and provide recommendations for innovation and improvement
Posted 2 months ago
4.0 - 9.0 years
0 - 2 Lacs
Greater Noida
Work from Office
• Design and create high-quality graphics using Corel DRAW for print and digital media, including brochures, flyers, social media posts, and advertisements. • Collaborate with the marketing and creative teams to develop innovative design.
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Dear Candidates, Greetings from NR Consulting, Hiring for Content Reviewer Role for Graduate Freshers. Exp: 0 to 1 Years Education Background - Non-tech(Excluding B-Tech, M-Tech, BCA, MCA, BE, ME, Bcom computers , Bsc- IT , MBA) Notice period - Immediate joiners. Cab facility - Pick and drop facility will be given if the candidates address is within the transport boundary. Shift timings 24*5 Including night shifts. Work location - Airoli. Skill Required/Role - Content review/content moderation(sensitive and non-sensitive) , Good communication skills, Basic awareness of online advertisement. Interested one can share their resume to nandini.n@nrconsulting.com or can call on 7838873288
Posted 2 months ago
1.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
Key Responsibilities: 1. Digital Campaign Management Plan, execute, and manage digital marketing campaigns across platforms (Google Ads, Meta/Facebook, Instagram, YouTube, etc.) Optimize performance through A/B testing and data analysis 2. Social Media Management Develop and schedule engaging content (reels, stories, posts) to increase engagement and followers Monitor and respond to DMs, comments, and reviews Run paid promotions and boost key posts 3. Website & SEO Oversee website updates including ticket promotions, offers, and blog/news sections Implement SEO strategies to improve organic reach Track traffic and behavior using Google Analytics 4. Email & SMS Marketing Design and send monthly newsletters, festive promotions, and announcements Maintain clean email lists and analyze open/click rates 5. Content Creation & Branding Coordinate with design team or freelance creators for high-quality visuals and videos Ensure brand consistency across all digital channels Cover live events, activities, and guest experiences for social media 6. Analytics & Reporting Monitor and report campaign performance (CPC, CTR, ROI, etc.) Recommend improvements based on performance data Skills & Qualifications: Bachelor's degree in Marketing, Communications, or relevant field 13 years of experience in digital marketing. Strong knowledge of Facebook/Instagram Ads, Google Ads, SEO tools Proficiency in Canva, Meta Business Suite, Google Analytics, and basic photo/video editing Excellent written and verbal communication skills Creative mindset and understanding of target audience behavior (families, children, tourists) Other Requirements: Willing to work on weekends and holidays (based on park events) Should be comfortable managing on-ground coverage during major events Must be proactive, result-driven, and a good team player
Posted 2 months ago
5.0 - 10.0 years
6 - 14 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Company Description Welcome to Solino Home, a destination for stylish and affordable luxury table linens, curtains, kitchen, bath, and home textiles. We are committed to crafting home textiles that are easy to care for, durable, and accessible. Our goal is to bring delight, love, and laughter to your table and home through our hand-crafted products. Role Description Solino Home is looking for a Performance Marketing Specialist with 7+ years of experience and deep understanding of the dynamics of Amazon.com. Your expertise will be pivotal in ensuring our products gain visibility, achieve high rankings, and drive sales. This is a full-time on-site role in Mumbai at Solino Home. The Performance Marketing Specialist will be responsible for day-to-day tasks related to advertising, optimisations, market research, marketing strategy, sales. The compensation package will be flexible and commensurate with your capabilities, expertise, and in-depth knowledge of the field. Responsibilities: 1. Amazon Ads Campaign Management: Develop, execute, and optimize Amazon Ads campaigns to drive traffic and increase sales. Monitor campaign performance, adjust bids, and analyse keyword insights for continuous improvement. 2. Data-Driven Product Listing: Conduct keyword research and competitor analysis to inform listing optimization strategies to the broader team 3. Amazon.com Expertise: Stay up-to-date with Amazon.com policies, algorithms, and best practices to maintain a competitive edge. Leverage knowledge of Amazon tools and features to enhance product visibility and rankings. 4. Sales and Performance Analytics: Analyse sales data, customer behaviour, and campaign results to identify growth opportunities. Prepare regular reports to track key performance indicators and share insights with the team. 5. Collaboration and Communication: Effectively communicate Amazon-related updates and initiatives with the broader team. Preferred candidate profile: 7+ years of hands-on experience managing Amazon Ads campaigns and driving sales on Amazon.com. Proven experience as a Senior E-commerce Team member or in a similar role. Proficiency in using Amazon Seller Central and other relevant e-commerce tools. Strong understanding of Amazon algorithms, SEO principles, and keyword research. Analytical mindset with the ability to interpret data and make data-driven decisions. Excellent written and verbal communication skills. Highly organized with strong attention to detail. Ability to adapt to the ever-changing e-commerce landscape and Amazon policies. Self-motivated and able to work independently as well as part of a team.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Jaipur
Work from Office
Requirements Must know about social media marketing , planning and managing social media, track performance , apply SEO/SMO strategies, Engaging with followers, Handling Instagram, Facebook and Other Social Media platforms.
Posted 2 months ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
Posted 2 months ago
0.0 - 1.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future referencMaintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Arabic - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience:2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferredJob Summary :As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently.Key Responsibilities:1.Customer Interaction:oProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.2.Issue Resolution:oIdentify and resolve customer issues and complaints effectively. What are we looking for oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.3.Product and Service Knowledge:oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.4.Chat Handling:oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.5.Documentation:oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.Maintain detailed records of customer issues and feedback for quality and training purposes.6.Collaboration:oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.7.Quality Assurance:oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsSkills and Qualifications:Skills required Communication SkillsCriteria:Written communication proficiency Filter Parameters:Grammar and clarity in writing:Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy:The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory)Criteria:Understanding of online payment systems and CRM tools Filter Parameters:Familiarity with payment systems:Basic knowledge of payment gateways, billing processes, and common financial queries.CRM and chat support software:Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving AbilityCriteria:Ability to handle complex customer queries Filter Parameters:Problem-solving test:Candidates will be given hypothetical chat scenarios involving complex payment inquiries.Handling escalations:Experience in resolving escalated or sensitive issues. Performance Under demanding situationsCriteria:Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters:Simultaneous chat handling:Experience managing multiple chats in a high-volume environment.KPI performance:Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric MindsetCriteria:Empathy and focus on customer satisfaction Filter Parameters:Test scenario:How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and LearningCriteria:Willingness to learn and adapt Qualification Any Graduation
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation
Posted 2 months ago
3.0 - 6.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Company Description The Ark Group specializes in multi-dwelling expertise with extensive industrial projects and exceptional home spaces. With over 30 years of infrastructure development experience, the company's projects in Hyderabad and Bengaluru showcase exceptional craftsmanship and unique design language. Recent projects include collaborations with TATA Boeing, Mahindra CIE, and Department of Atomic Energy. Role Description We are seeking a skilled and creative Digital Marketing Executive to join our dynamic real estate team. The ideal candidate will be responsible for planning, executing and optimizing online marketing campaigns to drive brand awareness, lead generation and sales growth. A strong understanding of the real estate industry and digital marketing trends is essential. Key Responsibilities : . Digital Campaign Management . Content Creation and Management . SEO and Website Management . Lead Generation . Social Media Management . Market Research . Reporting and Analysis Qualifications Bachelors degree in Marketing, Business Administration, or a related field. Proficiency in digital marketing tools such as Google Ads, Facebook Business Manager, and email marketing platforms. Strong knowledge of SEO, SEM and social media marketing. Familiarity with CRM software and lead management tools. Analytical mindset with experience in data-driven decision-making.
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Job_Description":" What we want: We are looking out for Analytics Product Specialist who will drive the roadmap and strategy for some of the strategic Analytics productsfor our internal and external users. Who we are: Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here . What you will do: -Define, develop, and execute the vision and roadmap for Analytics products. -Closely interact with multiple internal users across the company and external partners to identify user needs. -Analyze market and product trends and perform market & competitive research. -Lead an agile engineering scrum team to make Eng. investment decisions and deliver value for customers quickly, while iterating on a path towards long-term goals. -A firm sense of accountability and ownership for the end-to-end product lifecycle. Requirements -Demonstrated ability to identify business problems, building and managing new products from ideation to launch. -Experience with Ad Tech-related programmatic technologies such as DSPs, SSPs, Ad Serving, and DMPs, and Trackers like Sizmek. -Experience partnering with cross-functional teams including Sales/Operations, Engineering, Marketing, and Customer Success. -Excellent problem-solving skills and ability to work independently. -Experience working and executing effectively in a global environment. -1 year of product management experience. -Online advertising industry experience is a big plus. -A computer science Analytics or technology background is desired.
Posted 2 months ago
1.0 - 2.0 years
3 - 3 Lacs
Mumbai
Work from Office
Responsibilities: * Manage social media presence across platforms * Collaborate with marketing team on campaigns * Monitor analytics & adjust strategies * Create engaging content using Canva & Meta Ads
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France