Onboarding Specialist

Onboarding Assistant - Level 1 Contractual role

technology and services

Position Overview:

Our objective is to provide Successful Workplace Acclimation and Transition for every New Hire. It is designed to welcome New Hires into the Mphasis Digital Risk Family. The objective of the team is to create a pathway for success in the workplace. To provide a guide as they become acclimated and transition into our virtual work environment. Every line of business can be confident that their investment is being protected through the transition in a warm, friendly, and informative atmosphere.

A successful Spoc on the team will have strong communications skills, written and verbal, a great outgoing personality, and superb people skills. The ability to learn quickly and work in a fast paced environment is essential. A good candidate will take the initiative and pride themselves in getting the job done.

Essential Job Functions:

• Manage New Hire expectations and requirements through the onboarding process
• Coordinate with Operations, HR, IT, and L&D to ensure all items required to successfully and fully onboard the New Hire
• Communicate, schedule and follow up with New Hire throughout the process
• Follow up call the New Hire every 2 days to keep the lines of communication open and ensure they remain engaged
• Successfully address and respond to issues or concerns regarding the New Hire
• Order and track equipment delivery
• Work with New Hire through computer set up process

Requirements:

• Associate degree required
• Advanced Excel Skills
• Professionalism is a must
• Strong People Skills
• Excellent Written and Verbal Communication
• Ability to work in fast paced environment
• Willingness to take the initiative
• Very strong organizational skills
• Self-motivated
• Proactive work ethic
• Enthusiastic, motivated and results oriented talent
• IT experience is a plus
• Strong phone skills
• Warm and welcoming personality