O365 Administrator

Location:

Experience:

Employment Type:

About the Role

Office 365 L2 Administrator

Key Responsibilities

• Administer and maintain Office 365 services including

  Exchange Online, SharePoint Online, Teams, OneDrive, and Intune

  .
• Perform user lifecycle management, license allocation, and permission management via

  Microsoft 365 Admin Center and PowerShell

  .
• Troubleshoot and resolve

  L2 escalations

  in O365 applications with a focus on timely root cause resolution.
• Create, optimize, and maintain

  PowerShell scripts

  to automate administrative tasks, reporting, and bulk operations.
• Support

  Azure Active Directory

  for identity and access management (including advanced scenarios).
• Implement and maintain

  security and compliance policies

  (e.g., MFA, retention, DLP).
• Document procedures, contribute to knowledge base, and

  mentor junior team members

  .
• Collaborate with IT and business teams to drive effective use of Microsoft 365 services.

What We’re Looking For

• 4–8 years of proven experience

  administering Office 365 in mid-to-large scale environments.
• Strong knowledge of

  Exchange Online, SharePoint, Teams, OneDrive, and Intune

  .
• Hands-on experience with

  PowerShell scripting

  for administration, automation, and troubleshooting.
• Good understanding of

  Azure AD identity management

  .
• Familiarity with

  Microsoft 365 security & compliance features

  .
• Strong analytical, communication, and problem-solving skills.
• Ability to handle escalations and work independently with minimal supervision.

Preferred Certifications (one or more):

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft 365 Certified: Messaging Administrator Associate
• Microsoft 365 Certified: Teams Administrator Associate
• Microsoft 365 Certified: Security Administrator Associate
• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft Certified: Azure Administrator Associate