257 O2C Billing Jobs - Page 11

Job Title : Team Lead Customer Service Reporting To : Head - Customer Service (India Region) Entity : Evonik India Pvt. Ltd. Work Location : Thane Purpose of the position: The role of the CS Team Lead is in conjunction with the Head of CS & team members to jointly translate the CS India strategy into operational elements. The Team Leader operationally leads the teams, answers team members questions and provide advice coordinating with supervisor and related functions. The CS Team Lead, has the responsibility to lead day-to-day operational CS activities with the CS team on the local platform, to meet the needs of the internal and external customers. The CS Team Lead ensures that the CS workload is covered in a timely manner, milestones and KPIs met, process and systems tools are followed. She/he will monitor the customer service processes working together with other internal functions like sales, SCM and logistics to ensure smooth fulfilment of processes. Key Responsibilities: Responsible for complete customer service processes and related operation for customer service and all activities provided by Head CS India. Liaison with the CS Hub Lead, India to align regional KPIs and operating strategy for India’s CS. Functional Team Lead of CS employees to ensure operational efficiency. Coordinate and implement continuous improvement processes and respective work culture Build and maintain excellent customer relationships by acting as an effective interface between the external customers and internal customers of the Company. Dashboards and Analytics: Generate data required for reports, including monthly KPI monitoring and reporting to CS management. Ensure compliance with all regional and local CS processes and policies. Be responsible for all compliance activities within the CS Function and ensure team compliance Development of the CS Team with the objective of upskilling the team members to enable further career development. Core leadership responsibilities will include the below key areas of support: Ensure alignment and represent the team to various stakeholders, incl. local finance team, procurement, BPS, Logistics, BL Sales, BL SCM, Oversee the full scope of the operational CS activities. Ensure the relevant operational and process requirements are in place for CS employees. Support the Business function in order processing, supply chain, logistic operation/ warehouse management & act as a general communication channel to the customers of the Company. Manage O2C business for assigned accounts. Oversee operational project roll outs on the local CS platform, both processes and automation. Responsibility for ensuring operational matrix and ensuring back-up in place at all times for all BL to ensure business continuity. Monthly follow up with the CS team regarding feedback of stock discrepancies and overdue. Focus on improving individual outcomes of the CS Team Follow up on Non-conformance raised by customers Hiring and training a new member. Provide resources to ensure service continuity. Ensure team members are well trained and equipped to handle appropriate management of activities. Oversee below operational activities of CS Team members: (Including but not limited to) End to end Customer satisfaction and support Guide teams to ensure seamless management of Supply Chain and Order processing for local warehouse inventory. Ensure Fluent order management on Evonik SAP Platform. Overseas Shipment coordination, Import documentation and coordinating with India logistics department on a seamless clearance process. Ensure efficient transport management with contractors to ensure deliveries to customers are made on time. Trade Compliance Expert / Manager for Resource Efficiency – India region within the area of responsibility as per Evonik guidelines; SAP Procedures: SAP, payment / collection follow-up from customers. Performing relevant SAP functions – creating Invoice/Purchase order, Goods Receipt etc. Assisting Business Personnel for Complaints / Sample Requests. Assisting team in Business Forecasting. Education, Certification and/or relevant experience required 8-10 years of strong Customer Service & People Leadership experience Additional skills and abilities required for this position Experience with Analytics and Dashboards Technical Knowledge (E.g. specialized knowledge required to perform all the required tasks) Knowledge of MAIN TOOLS/ SYSTMES SAPR11, I11,Q11, W11), SAP-IBP CRM (CARAT Report, Complain) CARAT Power BI CUPSET+ ECPW Import System

Job Description Accounts receivable - Billing, Cash apps, Collections Willing to work in any shifts. Should have excellent Communication skills, both written and oral. Comply with all AR policies and procedures. Strong accounting concepts for all types of accounting transactions is preferred. Must have expertise in Billing and reporting activities. Advanced MS Excel knowledge is preferred. Ability to research, Analyse and resolve day-today operational issues. Communicate with internal customers, business unit, suppliers/customers as required to ensure accurate resolution. Good analytical skills & should have multitasking skills. Able to monitor Month-end closing activities for timely and accurate book closing. Participates in identifying and implementing process improvement opportunities. Ability to set priorities and manage a variety of projects concurrently in a fast-paced environment.

Hello Connections, We are excited to announce multiple openings for Order to Cash (O2C) and Procure to Pay (P2P) roles across locations. If you have hands-on experience in: Customer billing, collections & cash applications (O2C) Vendor invoicing, PO processing & payments (P2P) Working knowledge of SAP/ERP systems Strong communication and stakeholder management skills Then we want to hear from you! Locations:[Mysuru, Hyderabad] Shift: [Rotational / Night as applicable] Interested candidates can share their CVs at [Kriti.madan@peoplestaffing.in]

Role: Order Management SNF Designation: Team Lead Exp: 5+ years exp in order management, SNF, with team handling on papers must Loc: Jaipur 24/7 shifts Salary: 10LPA Regards, Ramya S 8489756652

Job Purpose The Billing Analyst will be supporting accurate and timely completion of billing activities and maintaining billing records for the company. This will include supporting with processing and distributing of customer invoices in line with established policies. You are expected to have sufficient knowledge of associated regulations and internal controls to complete these activities. You will report directly to the Billing Team Lead and work closely with the billing team to ensure accurate and timely delivery of billing activities.' About RWS Group Finance In joining RWSs Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over 750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide. It's a very exciting time to join RWS Finance for an individual who enjoys change and making an impact! As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support. Key Responsibilities Perform billing activities Process billing documents and generate customer invoices. Distribute invoices in a timely manner. Assist in preparing reports on billing activity with clear and reliable data. Efficiently deal with customer queries. Raise any issues or queries requiring judgement and expertise to Billing Team Lead and Billing Specialists within the team. Support Billing Lead and Billing Specialists with information needed to respond to requests from regulatory authorities and auditors. Ensure Billing Team Compliance Perform assigned billing activities in accordance with established billing policies, ensuring all billing documents and invoices comply with these guidelines. Ensure billing tasks completed before and during the period-end close align with the fiscal close calendar, allowing sufficient time for effective collaboration with relevant teams. Adhere to all Order-to-Cash (O2C) controls, ensuring proper documentation and compliance throughout the process. Apply subject-matter knowledge to accurately record billing activities and maintain comprehensive supporting documentation. Ensure Billing Team Compliance Carry out assigned billing activities in line with established billing policies, ensuring that all billing documents and invoices meet compliance standards Ensure billing tasks completed before and during the period-end close adhere to the fiscal close calendar, with adequate time allocated for collaboration with relevant teams Comply with all Order-to-Cash (O2C) controls, ensuring accurate documentation and adherence throughout the billing process Leverage expertise to accurately record billing activities and maintain detailed supporting documentation. Collaborate with Others Build strong working relationships and credibility within the billing team and across cross-functional teams. Work collaboratively with the Master Data team to gather required data points, ensure alignment with best practices and standards, and address data-related issues. Partner with other Shared Services Centre (SSC) process delivery teams to exchange information as needed and support process improvements where interdependencies exist. Skills & Experience 2 years' experience in O2C billing operations. Strong English language skills. Strong MS Excel skills with a proven aptitude to interpret customer and financial data. Basic knowledge of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations. Basic knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality. Ability to perform billing tasks independently with minimal guidance or direction. Ability to apply concepts, methods, and terminology associated with generally accepted accounting practices/operations to new or ambiguous situations. Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations. Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work. Life at RWS - If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then youll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right Partner, Pioneer, Progress and well Deliver together as One RWS.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting candidates for Order to cash role. Responsibilities: Cash Applications/Collections The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts Collect the delinquent amount from the customer over the phone or take promises from them on making the payment Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications Minimum qualifications Graduate in commerce (B.com/MBA(Finance/CMA/CS) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Order Management TL 2 YRS Team Handling BPO EXP Mand Skill-Order Management,Order Processing,Order Fulfillment,Sales Order,Billing,Booking 5+Yrs Order Management TL PKG Upto-11LPA Jaipur NP-Imm-15Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs ON Paper Team Handling Exp Mandatory Skill-End To End Order Management, Order Processing, Order Fulfillment, Sales Order, ERP, Billing, Team Handling EXP, Invoice Generation, Contract Management