Order To Cash Senior Manager | Kolkata

18 - 28 years

10 - 20 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

As a O2C Manager candidate would :

  • Operate at the level of Subject Matter Expert / Controller for the client specific application of the client processes
  • Analyze and redesign processes within the area of expertise in a specific client business context and drive DGEM alignment within the area of expertise
  • Drive performance improvement by applying best in practice standards and innovative process improvement methodologies
  • Keep pace with developments and provides strong expertise of trends and technology solutions
  • Have a good understanding of the client system architecture, the CG platform blue print and the Automation Drive Suit and articulate advantages & benefits of using the proposed technological solutions in the client context
  • Drives process improvement through technology related tools within the given area of expertise
  • Apply complex analytical models and problem-solving techniques and methodologies to the specific context
  • Be aware of the business context for the analyzed data, can draw insights and makes relevant recommendations to deliver valuable outcomes to the client
  • Understand the business, its volatilities and the impact on organizational finances and services. Implements and advises on measures to mitigate these.
  • Manage effective usage of resources in the service delivery
  • Proposes improvements to innovate and optimize effectiveness within the delivery, offering commercial benefit and operational efficiency
  • Provide encouragement, feedback and coaching to team members to improve their performance
  • Set objectives to develop individual in line with assignment, service line targets and personal development needs
  • Delegate to others as required to achieve business goals
  • Defines the need for new resources within a business context

General Responsibilities / Accountabilities:

  • Should have managed Cash Application Department of an Engagement
  • Responsible for the adequate execution of the Cash application activities undertaken on behalf of the client.
  • Frontline for operational escalations management
  • Sets forth the new process and team targets. Has an end to end vision of the overall O2C objectives and synergies between the team
  • Identify continuous improvement and productivity improvement opportunities for Collections activities
  • Operates as Subject Matter Expert for Credit and collections and associated processes
  • Prepare Management Report and Business Analysis
  • Produce Ad-Hoc Report

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