Role & responsibilities: Conducting job analyses to create a thorough understanding of all tasks and activities a job involves. Assist in salary benchmarking & ensures the organization's compensation is competitive and aligned with industry standards. Help designing & managing performance based incentive programs to motivate employees & reward high performance. Support in designing & defining job roles that are aligned with business requirements & organizational structure. Preparing and presenting reports of job and compensation analysis. Evaluating and implementing job analysis tools, techniques, and materials. Conducting data on employee productivity and cost analyses for use in employee negotiations and bargaining agreements.

Key Responsibility Areas of job: CRM CRM role in residential societies facility management, with a focus on customer complaint resolutions, escalations management, regular customer engagement, meetings with key stakeholders and RWAs, feedback mechanisms, and implementation: 1. Customer Complaint Resolution : Ensure prompt and effective resolution of all facility-related complaints raised by residents, maintaining high satisfaction levels. 2. Escalations Management : Handle escalated issues with urgency and professionalism, ensuring they are resolved satisfactorily and in a timely manner. 3. Regular Customer Engagement : Conduct regular interactions with residents through surveys, meetings, and feedback sessions to understand their needs and concerns regarding facility management. 4. Meeting with Key Stakeholders and RWAs : in coordination of facility operations team, Organize and participate in meetings with Resident Welfare Associations (RWAs), key stakeholders, and committees to discuss facility management issues and improvement opportunities. 5. Feedback Implementation : Actively analyse feedback received from residents and stakeholders to identify trends and areas for improvement and implement appropriate actions. 6. Service Quality Assurance : continuous connect with facility team to monitor and basis the client feedback maintain high standards of service delivery across all facilities, ensuring adherence to agreed service levels and standards. 7. Conflict Resolution : Facilitate and mediate in conflicts related to facility management between residents, ensuring fair and prompt resolutions. 8. Communication Management : Manage effective communication channels to keep residents informed about maintenance schedules, service disruptions, and improvements in facility management. 9. Reporting and Documentation : Prepare and maintain comprehensive reports on complaint resolution metrics, feedback analysis, service performance, and improvement initiatives for management review. 10. Experience with Salesforce is a plus. . These KRAs are designed to ensure effective management of residential facilities, promote resident satisfaction, and drive continuous improvement in facility management practices through proactive engagement and responsive service delivery.

Job Summary: The Customer Engagement and Central Support Lead will be accountable to oversee the full lifecycle of customer engagement from post-sale to post-handover, ensuring seamless experiences across all touchpoints. The role will be responsible to manage a dedicated team to deliver proactive, empathetic and responsive serviceenhancing customer satisfaction, loyalty and brand advocacy. The incumbent will also be responsible to enhance the repeat sales and contribute towards the topline. Key Responsibilities: Post-Sale Customer Journey (Pre-Handover) 1. Drive and improve customer engagement : Lead the team in delivering a personalized engagement plan from booking to possession, ensuring proactive communication and optimized touchpoints to keep customers informed, valued and connected to the brand. 2. Improve customer experience across all touchpoints : Enhance the pre-handover customer journey by identifying and addressing service gaps, while ensuring seamless, transparent communication across Sales, Projects and Finance functions. 3. Drive NPS, C-SAT and related initiatives : Establish KPIs and feedback systems to monitor Net Promoter Score (NPS), Customer Satisfaction (C-SAT) and resolution efficiency, leveraging insights to enhance the customer journey, build trust and reduce churn rate. 4. Manage escalations from senior management : Act as the escalation point for leadership-raised concerns, ensuring prompt resolution through root cause analysis and guiding the team in handling complex cases with professionalism and empathy. Post-Handover Journey (Resident Experience) 5. Improve handover experience : Oversee seamless handover operations and ensure the customer relations office functions as an efficient, customer-centric service hub for new residents. 6. Plan and execute customer events : Organize community events and loyalty initiatives to strengthen resident engagement, foster brand affinity and encourage word-of-mouth advocacy. 7. Manage facility support and continuous customer service : Collaborate with facility management to resolve maintenance requests swiftly, ensuring ongoing, reliable support for residents and a superior living experience post-handover. Qualifications and Skills: 1. Education : Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred). 2. Experience : 15+ years of experience in customer engagement or customer service roles, preferably within the real estate or hospitality industry. Proven track record in driving NPS/C-SAT improvements and leading customer-centric initiatives. Skills : Business Ownership, Influence & Negotiation, Excellent Communication, Stakeholder Management, Collaboration & Customer Focus.

Key responsibilities Day-to-day site operations and its governance Schedule the assigned site visits to oversee the operations. Assign the tasks to EMs as per the operational requirements. Timely initiate for the critical jobs and completion within due course of time. Ensure scheduled monthly site visits having a comprehensive round of property with recorded observations, direct EM’s & other stakeholders to close the findings on time. Implement and monitor adherence to systems and processes which is to be signed off on monthly basis (Checklists, Logbooks etc) Regular reporting to City Lead & keep updated in all aspects (Operations, Financials, Compliances, Incidents if any). Conduct scheduled Monthly Management Report Review (MMR) with site Managers (EMs) and associated agencies Implement SLA’s on agencies for better service delivery Implement & manage security operations across sites, as per defined security requirements, procedures & guidelines Ensure timely closure of audit findings by Assurance lead / COE team Review the performance of the respective Site team members and initiate appropriate action, if required. Client engagement and service delivery Schedule meeting with RWA’s and update them on the latest operations update & Improvement. Timely response to client queries and issues within defined TAT Take corrective actions promptly on escalations to maintain client satisfaction Conduct fortnightly meetings with site teams, RWAs (Resident Welfare Associations), and Management to discuss operational issues and improvements Financial controls Prepare and submit the Annual CAM budgets Ensure timely Financial budgeting for all assigned sites. Ensure Timely billing & Collection of CAM as per budget Ensure the expenses should be under Charged CAM. Emphasize on collection of old outstanding, top 30 defaulters to be targeted every month Vendor management Ensure business continuity by timely renewal of vendors agreement, AMCs & Other work orders as per defined TAT i.e. has to initiate the process 45 days in prior & ensure timely closure. Reviewing vendor performance on monthly basis as per vendor score cards and accordingly appropriate action to be initiated Risk management and compliance Ensure check & balances of safety aspects (Fire Checklists should be filled & signed, Work permits, PPE’s availability, HOTO implementation) Emphasize employee safety and compliance with safety standards. Ensure all statutory compliances relevant to our sites are in place and renewed on time in coordination with compliance head Regularly check the qualifications and skillsets of the deployed vendors’ staff

Role & responsibilities: Implement and monitor QA/QC procedures across construction sites to ensure compliance with project specifications and standards. Conduct regular site inspections, raise and close NCRs, and ensure corrective/preventive actions are in place. Review and maintain quality documentation including ITPs, method statements, checklists, and reports. Support internal and external quality audits; address findings and drive continuous improvement. Conduct training sessions for site teams and contractors on quality standards and best practices. Coordinate with internal departments, consultants, and clients on quality-related matters. Ensure adherence to IS codes, QMS, and statutory regulations across all project phases. Qualifications & Skills: B.E./B.Tech in Civil Engineering. Minimum 6 years of experience in QA/QC within the real estate/construction industry. Strong knowledge of construction practices, IS codes, QMS, and audit processes. Proficient in MS Office and QA documentation; ISO certification preferred. Excellent communication, analytical, and team coordination skills.

Role & Responsibilities: Ensure efficient day to day running and maintenance of Commercial/ Mall facilities and compliance to service level agreements. Monitor expenses incurred in daily operations and investigate cost overruns Ensure collection of service charges from customers for the provision of facilities, in a timely manner Monitor adherence to service level agreements in the provision of all facilities and services to provide superior customer experience Directly address the queries and concerns of customers and drive timely resolution of the same Interact with the vendors and service providers and support in resolving any payment/ terms/ facility management related issues faced by them Supervise the execution of day-to-day activities in the maintenance of all utilities and infrastructure, including - Mall/ Commercial Building Maintenance - Utility Monitoring - Maintenance of systems for fire, safety and security - Fire drills / evacuation drills - Building Safety audit - Management of House Keeping, Pest Control & Landscape Maintenance Services - Parking management - Electricity/Plumbing Services - Air-conditioning Services - Escalators and Elevators, etc. Solicit the cooperation of the Deputy manager/ Assistant Manager- Technical to resolve issues regarding breakdown of machinery/facility and other related problems Ensure that all required licenses and approvals regarding facility management are up to date. Monitor the timely preparation and submission of MIS for all activities Preferred candidate profile Good Communication skills Adept in trouble shooting and maintenance management strategies Adept in process oriented service delivery, MIS and governance frameworks Adept in CAFM (Computer aided Facility Management) /equivalent digital service management tools Perks and benefits As per industry norms

Role & responsibilities: Maintain a lead conversion rate (leads converted to site visits or qualified opportunities) of 40%. Make a minimum of 200-250 outbound calls per day. (Follow up 1, F2 same day, F3 on next day). Filtration of the Potential leads and generate maximum QFL's (Qualified / Interested) leads in SFDC. Sharing in brief, details of all the Active projects over the call. Convert the QFL's to site visit done Follow up with all the QFL's / Follow up leads in SFDC. Co-ordinate with the RM's (project wise) for the site visit of the customer. Maintain decent call quality Details sharing with the customers via whatsapp and co-ordination with the customers for the visit via whatsapp / call. Achieving the monthly calling targets, qualified lead target and site visit targets. Qualifications : Must have experience in Real Estate Industry Must be comfortable for complete work from office culture (No Hybrid or WFH) Excellent verbal & written skills Graduate / Post Graduate

Sustainability and Green Building Certification Coordinator Stakeholder Coordination: - Coordinate with internal stakeholders such as project teams, design teams, architects, and other relevant departments for the collection and consolidation of documents related to IGBC (Indian Green Building Council) and other sustainability certifications. - Liaise with external consultants for timely submission and compliance. Documentation & Compliance: - Ensure all required sustainability-related documents are collected, reviewed, and shared accurately with consultants. - Maintain proper documentation in line with IGBC and other green building certification standards. Site Visits: - Conduct regular and need-based site visits to assess progress, verify sustainability measures, and support on-ground implementation as per green building guidelines. Presentation & Reporting: Prepare and present sustainability performance updates, certification progress reports, and other relevant information to senior management and consultants. Soft Skills: Should be well-presentable, possess strong communication and coordination skills, and be able to represent the sustainability team effectively across functions.

Key Responsibility Areas (KRA): Email Oversight and Customer Handling: Monitor daily email activity and ensure timely responses. Handle walk-in customers with a focus on resolution and satisfaction. New Bookings and Documentation: Scrutinize new bookings and ensure proper welcome calls. Oversee the issuance of allotment letters, BBA registration, and tracking customer satisfaction to maintain high service quality standards. Payment and Registration Management: Ensure timely payments and BBA registration for all the assigned bookings (new and old) to ensure a seamless process. Customer Feedback and Monitor NPS : Work closely with the team to gather maximum feedback from walk-in customers and email closures. Monitor team performance and ensure efficient customer engagement. Payment Projections and Collections: Ensure monthly payment projections are met on time by following up with customers and bankers, especially in loan cases. MIS Reporting: Maintain MIS for collection data, payment drop reports, and daily/monthly projections. Loan Disbursement Follow-Ups: Coordinate with bankers, customers, and the finance team to expedite loan disbursement cases. Possession Coordination: Liaise with the site team to track possession timelines and project completion. Approvals and Escalations: Ensure all necessary management approvals are in place for concerned teams and individuals. Address and resolve escalations related to routine walk-ins by providing resolutions aligned with company policies. Project-Level Coordination: Collaborate with the Projects team for updates at the project and unit levels. Customer Satisfaction: Continuously track and enhance customer satisfaction by maintaining high service quality standards. Legal / Non-Legal Client Approvals: Prepare approval notes for legal & Non-Legal clients and ensure a structured follow-up process.

Position Summary Join a dynamic and growth-oriented team at BPTP Limited as the Consolidation Head , a critical role pivotal to the organizations financial integrity and strategic vision. You will lead the preparation of consolidated financial statements, provide insights through advanced analysis, and support BPTPs standalone financials, ensuring timely and accurate reporting. This role plays a significant part in BPTPs listing journey, leveraging cutting-edge technology to enhance efficiency and drive excellence. Key Responsibilities Prepare quarterly and annual consolidated financials of BPTP limited ensuring compliance with Ind AS and listing guidelines . Support the preparation of BPTPs standalone financials , including critical notes to accounts and advanced variance analysis. Conduct detailed financial ratio and trend analysis to provide strategic insights to the Board and senior management. Ensure timely and accurate reporting , maintaining the highest standards of financial integrity. Actively contribute to BPTP’s listing process , aligning financial statements with regulatory and investor expectations. Drive process improvements through the use of technology , enhancing efficiency in financial reporting. Address GST, direct tax, and departmental queries, ensuring swift and accurate responses. Collaborate with cross-functional teams to meet statutory compliance requirements and support audits effectively. Why Join Us? Be at the forefront of BPTP’s listing strategy , contributing to a transformative journey. Opportunity to work with cutting-edge technology in financial reporting. Engage in a critical role that directly impacts the company’s strategic growth. Required Skills Expertise in financial consolidation, standalone financials, ratio analysis, and variance analysis . Strong technical knowledge of Ind AS , listing guidelines, and statutory compliance. Proficiency in advanced ERP systems (HANA) and reporting tools. Exceptional analytical skills with the ability to interpret complex financial data. Proven track record of driving efficiency through technology adoption. Qualifications CA/CPA 5–8 years of experience in financial consolidation and reporting. Significant experience in supporting listing processes is highly desirable.

EM role in residential societies facility management, with a focus on customer complaint resolutions, escalations management, regular customer engagement, meetings with key stakeholders and RWAs, feedback mechanisms, and implementation: To Manage Day to Day Operations: • Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. • Ensure proper signoffs for attendance and all the required details for compliance submission. • Ensuring timely submission of approved vendor invoices to office and following up for the payments. • Ensuring Accuracy of billing information. • Manpower planning for the site (playing a major role in their hiring process etc.) • Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. • Ensure proper teamwork for all the facilities. • Work closely with the GM / HO / SME/ Training teams and ensure closures of all required reports. • Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). • Resolving emergency maintenance matters with urgency. Customer Dealing & Grievances redressal: • Dealing with occupants queries in verbal/ written form. • Ensuring robust complaint management process is in place and is followed meticulously • Communicating and circulating information to occupants authorities on operational complications. • Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Financial Controls: • Formulating suitable budgeting controls and Monitoring SLAs & KPIs for outsourced agencies towards effective service deliverance. • Assisting GM in creating the annual budget for site operations and formulating strategies for effective management. • Creating business continuity plans. Vendor Management: • Maintaining service level agreements and keeping performance indicator scores above excellence. • Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. • Overseeing all vendor quotations and invoices. Health & Safety: • Ensuring health and life safety regulations/ manuals are adhered on site • All risk assessment recommendations are implemented and enforced for compliances. • Facilitate the services under the Slogan No Safety No Work . • Overall Coordination for smooth operations running: • Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. • Coordinate and maintain the as-built drawing and transition document library. • Coordinate with all stakeholders for each & every site requirement fulfillment. These KRAs are designed to ensure effective management of residential facilities, promote resident satisfaction, and drive continuous improvement in facility management practices through proactive engagement and responsive service delivery.

Role & responsibilities: Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded. Any matter which may affect the interests of organization should be brought to the attention of the Management. Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner Record all customer complaints / issues received and resolved by the front desk Maintain and update the database with information on the nature of queries and status of resolution Coordinate and follow-up with other internal departments Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration (Security, Housekeeping maintenance, etc.) Prepare MIS and reports on daily basis

Key Responsibility Areas of job: CRM CRM role in residential societies facility management, with a focus on customer complaint resolutions, escalations management, regular customer engagement, meetings with key stakeholders and RWAs, feedback mechanisms, and implementation: 1. Customer Complaint Resolution : Ensure prompt and effective resolution of all facility-related complaints raised by residents, maintaining high satisfaction levels. 2. Escalations Management : Handle escalated issues with urgency and professionalism, ensuring they are resolved satisfactorily and in a timely manner. 3. Regular Customer Engagement : Conduct regular interactions with residents through surveys, meetings, and feedback sessions to understand their needs and concerns regarding facility management. 4. Meeting with Key Stakeholders and RWAs : in coordination of facility operations team, Organize and participate in meetings with Resident Welfare Associations (RWAs), key stakeholders, and committees to discuss facility management issues and improvement opportunities. 5. Feedback Implementation : Actively analyse feedback received from residents and stakeholders to identify trends and areas for improvement and implement appropriate actions. 6. Service Quality Assurance : continuous connect with facility team to monitor and basis the client feedback maintain high standards of service delivery across all facilities, ensuring adherence to agreed service levels and standards. 7. Conflict Resolution : Facilitate and mediate in conflicts related to facility management between residents, ensuring fair and prompt resolutions. 8. Communication Management : Manage effective communication channels to keep residents informed about maintenance schedules, service disruptions, and improvements in facility management. 9. Reporting and Documentation : Prepare and maintain comprehensive reports on complaint resolution metrics, feedback analysis, service performance, and improvement initiatives for management review. 10. Experience with Salesforce is a plus. . These KRAs are designed to ensure effective management of residential facilities, promote resident satisfaction, and drive continuous improvement in facility management practices through proactive engagement and responsive service delivery.

Role & responsibilities : Booking Cycle Handling: Coordinate the entire booking process efficiently. Ensure accurate documentation and timely communication at every stage. Customer Onboarding: Execute welcome calls and welcome emails to introduce the customer to the project and post-booking process. Share next steps and point-of-contact details for smooth engagement. Documentation Execution: Facilitate timely execution and dispatch of essential documents including: Allotment Letter Agreement for Sale (BBA) PTM & NOC processing in case of loan Conveyance Deed formalities Possession documentation Customer Communication & Relationship Management: Maintain a healthy and professional relationship with customers. Ensure clear, timely updates regarding: Construction milestones Demand payment notices Project timelines Any customer queries or concerns Demand Notice & Collection Follow-up: Monitor and share payment demand notices as per the approved payment plan. Follow up regularly to ensure dues are cleared within the stipulated timelines. Work towards meeting monthly/quarterly collection targets. Possession Formalities: Assist customers in completing possession formalities smoothly. Coordinate with internal teams to ensure handover readiness and documentation.

Role & responsibilities: Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Update existing customer information Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports Contact customers by phone/email Follow up on customers with outbound collection calls Requirements: Any graduate/Diploma Excellent Communication skills Proficient in relevant computer applications Required language skills (read and write) English & Hindi Knowledge of customer service principles and practices

Role & responsibilities: Based at project site, Work under Cluster/ Project Safety Lead & ensure implementation of HSEG Policy in the vicinity. To provide training to the building workers/ Supervisors/ Engineers/ Site Leads in planning and organizing measures necessary for effective control of personal injuries. To advise & enforce compliance on safety aspects in a building or other construction work and to carry out detailed safety studies of selected activities; To check and evaluate the effectiveness of action taken or proposed to be taken to prevent personal injuries; To advise purchasing and ensuring quality of personal protective equipment conforming to national standards; To carry out safety inspections of building or other construction work in order to observe the physical conditions of work and the work practices and procedures followed by building workers and to render advice on measures To be adopted for removing unsafe physical conditions and preventing unsafe actions by building workers; To investigate incidents & provide training on precautionary measures for prevention of similar incident; To investigate the cases of occupational diseases contracted and reportable dangerous occurrences etc To advise & enforce on the maintenance of such records as are necessary with regard to accidents, dangerous occurrences and occupational diseases; To promote the working of safety committees and to act as an advisor & assistant to such committees; To organize, in association with concerned departments, campaigns, competitions, contests and other activities which will develop and maintain the interest of building workers in establishing and maintaining safe conditions of work and procedures; To design and conduct, either independently or in collaboration with other agencies, suitable training and educational program for prevention of accidents to building workers; To frame safe rules and safe working practices in consultation with Head (HSE) & Cluster Lead (HSE); Supervise and guide safety precautions to be taken in building and other construction work. Prepare Daily/Weekly/ Monthly reports & submit as per schedule.

Role & responsibilities: Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Update existing customer information Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports Contact customers by phone/email Follow up on customers with outbound collection calls Requirements: Any graduate/Diploma Excellent Communication skills Proficient in relevant computer applications Required language skills (read and write) English & Hindi Knowledge of customer service principles and practices

Role & responsibilities Identify and prospect potential NRI clients interested in investing in real estate properties in Gurgaon. Develop and maintain strong relationships with NRI clients through effective communication and personalized service. Understand the specific needs and preferences of NRI clients and recommend suitable properties accordingly. Provide comprehensive information about available properties, including pricing, location, amenities, and legal requirements. Coordinate property viewings and organize site visits for NRI clients, ensuring a seamless and memorable experience. Assist NRI clients in understanding the legal and financial aspects of property transactions, including documentation and mortgage options. Negotiate terms and conditions of property sales with NRI clients to achieve mutually beneficial agreements. Collaborate with internal teams, including sales, marketing, and legal, to facilitate smooth transactions and address client inquiries. Stay updated on market trends, real estate regulations, and investment opportunities relevant to NRI clients. Maintain accurate records of client interactions, property inquiries, and sales activities using CRM software. Preferred candidate profile Proven experience in real estate sales, particularly in catering to NRI clients. Strong understanding of the real estate market dynamics, property valuation, and investment strategies. Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele. Perks and benefits Best in the industry

Role & responsibilities JOB RESPONSIBILITIES: Identify, recruit and on-board new channel partners within assigned territory & manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals & analyze market trends and accordingly develop sales plans to increase brand awareness. Handling HNI and Super HNI clients on daily basis. Communicate to up- date information about new products and enhancements to partners & develop process improvements to optimize partner management activities. Valuate Channel partner sales performance and recommend improvements & Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner & manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business and stay current with latest developments in marketplace and competitor activities. Work with partners to develop sale proposals, quotations, and pricing & Deliver customer presentations and attend sales meetings and partner conferences. Coordination with the CRM department and ensuring that the all customer queries are forwarded them well in time to enable them to address and resolve the issues at the earliest; submitting the MIS to the management. Responding to client criticism and comments in a positive approach & assisting manager in tasks such as recruiting, training, developing business plan and so on. Work with partners to develop sale proposals, quotations, and pricing & Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as campaigns and other promotional activities. Preferred candidate profile Proven experience in real estate sales, particularly in catering to HNI clients. Strong understanding of the real estate market dynamics, property valuation, and investment strategies. Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele. Perks and benefits As Per industry norms.

Roles and Responsibilities Qualification: Any graduate JOB RESPONSIBILITIES: Identify, recruit and on-board new channel partners within assigned territory & manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals & analyze market trends and accordingly develop sales plans to increase brand awareness. Handling HNI and Super HNI clients on daily basis. Communicate to up- date information about new products and enhancements to partners & develop process improvements to optimize partner management activities. Valuate Channel partner sales performance and recommend improvements & Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner & manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business and stay current with latest developments in marketplace and competitor activities. Work with partners to develop sale proposals, quotations, and pricing & Deliver customer presentations and attend sales meetings and partner conferences. Coordination with the CRM department and ensuring that the all customer queries are forwarded them well in time to enable them to address and resolve the issues at the earliest; submitting the MIS to the management. Responding to client criticism and comments in a positive approach & assisting manager in tasks such as recruiting, training, developing business plan and so on. Work with partners to develop sale proposals, quotations, and pricing & Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as campaigns and other promotional activities. Desired Candidate Profile Excellent communication skills Must have residential sales exp. with developer company Should have pleasing personality Perks and Benefits Best as per industry norms