Posted:5 days ago|
Platform:
Work from Office
Full Time
Billing Senior Associate : Role requires a person with good knowledge in the Billing process, especially in Invoice Processing & billing support.
Independently working on multiple billing systems and knowledge in SAP would be an added advantage.
Complete the work assigned and ensure daily deadlines are met for all work flows.
Ensure all completed PO/WOs are submitted for invoicing. If any issues then needs to be addressed to respective team on priority.
Ensure to follow-up on queries until and unless they are resolved.
Customer Engagement- Be the primary point of contact and build long term relationships with customers, both externally and internally
Updating of relevant billing trackers to know the current status of the PO/WOs received.
Analyzing/updating of reports on a timely manner with accuracy
Identifying the areas of improvement in the process or change, and escalating the same to supervisors in a timely manner
Ensure to update SOPs on regular basis.
Ensuring 100% on-time error free delivery for all clients
Clear & precise communication skills.
Should have Eye for detail skill to attain error free work
Logical thinking and should be able to see the big picture of the process
Quick learner & should be flexible to work under changing environment
Should be good at Multi tasking and work collaboratively with other teams to resolve the project related issues.
Proficient in MS Office and PowerPoint
Understanding of accounting and finance principles
Ability to work well in high pressure situations in order to meet deadlines
High energy, high ownership of work product and dedication and commitment to driving results
Should be flexible with any shift timings
He/she needs to be able to work autonomously.
Deluxe Media
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