Responsibilities: * Manage front desk operations * Ensure guest satisfaction * Maintain hospitality standards * Coordinate housekeeping services * Greet guests with warmth Provident fund Food allowance Health insurance
ousekeeping Operations Cleaning & Sanitization Room Cleaning & Maintenance Linen Management Guest Service & Support Floor Management Dusting, Mopping & Vacuuming Bathroom Cleaning Bed Making & Turn-Down Service Inventory Management Chemical Handling Waste Management Deep Cleaning Time Management Attention to Detail Teamwork & Coordination Safety & Hygiene Standards Stock Repl
Role & responsibilities Cleaning and sanitation: Cleaning dishes, utensils, and equipment; maintaining a clean and organized kitchen and dining area; and adhering to all safety and sanitation regulations. Food and beverage support: Assisting servers with carrying food from the kitchen, helping prepare food like salads or appetizers, and ensuring bars and stations are fully stocked with items like napkins, silverware, and beverages. Guest service: Greeting and seating guests, taking drink and starter orders, answering phones, and responding to guest inquiries. Table and dining area setup: Setting tables with clean linens and silverware, and clearing tables as guests finish their meals. Preferred candidate profile Assisting with inventory of supplies like crockery and glassware. Following duty schedules and performing tasks as assigned by a supervisor or manager. Ensuring minimum wastage, breakage, and spoilage of items. In some cases, a steward may also have supervisory responsibilities over junior staff, particularly in a senior steward role.
develops and delivers programs to boost staff skills, service, and guest satisfaction, covering needs analysis, curriculum design (brand standards, operations, safety), delivery (workshops, e-learning), evaluation, budget management, and onboarding, while collaborating across departments and focusing on a "lead by example" culture, requiring strong HR/hospitality knowledge and communication skills . Role & responsibilities Preferred candidate profile Essential Skills & Qualifications: Proven training/HR role in the hotel/hospitality industry. Bachelor's degree in Hotel Management or related field often preferred. Excellent communication, presentation, interpersonal, problem-solving, and IT skills. Strong leadership, passion for hospitality, hands-on approach, commitment to guest service.
Roles and Responsibilities Manage accounts payable, ensuring timely payment to vendors and maintaining accurate records. Prepare and submit TDS returns on time, ensuring compliance with tax regulations. Handle petty cash management, including recording expenses and reimbursements. Process accounts receivable entries accurately and efficiently.
Role & responsibilities Greeting, checking in/out, providing information, handling requests/complaints, creating a positive first impression. Answering, directing, and taking messages for phone calls; sorting and distributing mail; responding to emails. Managing reception area cleanliness, coordinating with other departments (housekeeping, maintenance), handling payments/bills (in hotels). Preferred candidate profile Excellent Communication & Interpersonal Skills, Multitasking & Organization, Problem-Solving & Critical Thinking, Time Management, and Professionalism & Customer Service. Reservations & Booking, Managing Room Status & Keys, Guest Billing & Payments, and Safety Locker Management.
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Role & responsibilities Preferred candidate profile
Role & responsibilities Staff Management: Hiring, training new staff, scheduling shifts, monitoring performance, providing feedback, and resolving conflicts. Operations Oversight: Planning cleaning programs, assigning tasks, inspecting rooms/areas for cleanliness, and ensuring adherence to safety/sanitation rules. Inventory & Budget: Managing supplies, equipment, and linen inventory; ordering stock; and overseeing departmental budgets. Guest Satisfaction: Handling guest complaints, ensuring high service standards, and coordinating with other departments. Reporting: Documenting work, preparing reports, and updating management on department performance. Preferred candidate profile Skills Leadership: Motivating, training, and guiding a team. Organizational: Planning, time management, multitasking, and prioritizing. Communication: Clear verbal & written instructions, active listening, and de-escalation. Problem-Solving: Quick, decisive action for unexpected issues. Technical: Knowledge of cleaning chemicals, equipment, safety (OSHA), and inventory systems. Detail-Oriented: Thorough inspections and quality control. Education & Qualifications Required: High School Diploma or GED. Experience: Previous experience in housekeeping or a related supervisory role. Beneficial: Hospitality management courses or certifications like Certified Environmental Housekeeper (HM) can be a plus.
Roles and Responsibilities Manage food costing, wastage control, and cost control processes to ensure efficient operations. Conduct regular inventory audits to identify areas of improvement in stock management. Develop and implement effective strategies for minimizing waste and reducing costs. Collaborate with kitchen staff to optimize menu planning, portion sizes, and ingredient usage. Analyze sales data to inform pricing decisions and maintain profitability. Desired Candidate Profile 1-5 years of experience in F&B controlling or related field (hotels & restaurants). Strong knowledge of food costing principles and practices. Excellent analytical skills for identifying trends and making informed recommendations. Ability to work effectively under pressure in a fast-paced environment.