Deluxe Media

Job Localization Coordinator - Subtitling Description About the Company : As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary: This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments: As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits : You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Conversion Coordinator Description About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary Once the subtitle file is delivered from Production, a Conversion Coordinator's role is to carry out the final technical checks, convert the subtitle file to the Client specified format and then deliver it to the Client Servicing team for delivery to the Client. Responsibilities As a C&D Coordinator in the conversion and delivery Team, you will: Checking and converting files for conversion and Delivery. Reporting errors in files to the team lead. Checking for and applying studio requirements to final files from QC, Tech Services, Editorial, etc. Updating the scheduler/team lead about any A typical instructions. Ensure work orders are completed and delivered by the deadline mentioned. Follow-up with concerned departments on updates related to the Work Orders. Ability to work independently with minimum supervision. Follow department specific schedules, guidelines and demonstrate schedule adherence, and attendance. Participate in all job and personal knowledge training programs. Liaise and work with other departments for any related work. Communicate clearly and effectively with clients internal / external. Requirements Good comprehension skills. Effective communication skills with Strong customer service focus. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good research skills. Good typing speed and accuracy. Should be Accountable / Dependable. Should be methodical, possess a disciplined work approach and have an eye for detail. Ability to multi-task and work on tight deadlines. Good Knowledge of computers and internet Ability to multi-task. Good problem-solving skills with excellent divergent thinking ability Open to work in all Shifts including day / night. Knowledge of different image and video formats What You Bring: You are a Team player, detail-oriented, proactive. You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels You can operate in a fast-paced, deadline-driven environment Flexibility to work extended hours and/or weekends to meet team requirements Sound technical knowledge and excellent command of Microsoft Windows systems, Microsoft Office Suite, and Microsoft OneDrive, along with good research skills. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Audio Engineer Description Title: Audio QC Engineer Reports to: Team Lead, Audio Services Business Unit: Deluxe Localization About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary Your primary responsibilities include performing audio quality checks and deliver files per client specifications. This role requires a highly motivated individual with keen ear for identifying audio anomalies. You should possess expertise in audio localization, dubbing and quality control for OTT and home entertainment content. Outcomes and Accomplishments As an Audio QC Engineer, you will:  Perform audio conforms, and audio QCs on stereo, 5.1 surround and Dolby Atmos mixes for quality assurance.  Have good judgmental skills in identifying various audio anomalies and ability to fix the issues or report them back to the mixing team.  Ensure that the task assigned to them are completed in timely manner and ensure to update work trackers.  Be responsible for maintaining the audio equipment and ensure good functionality without any malfunctions and down time.  Work in a team contributing to departmental goals.  Engage in on-going training and upskill programs, as necessary.  Have strong organizational skills.  Have the ability to stay focused and work under pressure.  Be open to work in all shifts and work weeks based on business requirements. What You Bring:  You have good working knowledge in Avid Pro Tools software & hardware, and on Avid control surfaces.  You have good understanding of audio workflows in post-production for content related to OTT and home entertainment as per client specifications.  You must have a very strong technical understanding of digital audio, sample rates, bit depth, synchronization concepts like SMPTE time code, video sync, and be familiar with various video codecs.  You have the ability to understand client requirements and deliver accordingly.  You have working knowledge of signal flows and ability to troubleshoot.  You have the ability to manage projects in order to get the best output in a time-bound manner.  You are open to new trends, technologies, processes, etc. as per the evolving market and adapt accordingly  You have good technical knowledge and excellent command of Microsoft Windows systems, Mac OS, Microsoft Office Suite, and Google G-Suite. Benefits  You will be part of a large international and culturally diverse team  You will have the opportunity to make an impact for the organization, and for the customers  You will have opportunities to further grow your skills and grow within the company  You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Team Lead - Quality Control Description About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary Responsible for functioning of the shift and conveying information across all shifts, thereby ensuring the team is equipped with the latest updates. Should work closely with the QC management, Team Leads and editors to ensure smooth day to day functionality along with proper time and resource management. Implementing existing and new processes with the team and making certain that the team is aware and trained on the latest software updates. Outcomes and Accomplishments As a Team Lead, you are required to: Be directly responsible for 10 to 15 QC editors Oversee the daily work schedule. This is accomplished by: o Ensuring all client cores have adequate resources to complete daily deliverables o Hand over to the following shift on pending task when necessary o Making sure all mails, queries pertaining to QC are actioned in a timely manner o Taking over scheduling when required o Taking assistance from sister departments when workload cannot be accommodated internally o Tracking work schedules during rush periods, holidays and weekends and informing counterpart departments across offices for assistance and coverage, if required Conduct daily huddles with the team and core client group to discuss day to day work and updates Conduct refreshers when required Ensure core groups are always adequately staffed and audits are performed regularly Ensure proper training and mentoring is focused towards new recruits Required to track changes and updates in other departments that may impact QC, and regularly communicate the same to team Process internal and external feedback in the following ways: o Ensure external feedback to other departments and translator is logged in a regular and timely manner o Ensure internal feedback is provided within the team and assuring this is done in a positive approach which allows the team to perform better Ensure the team has adequate training to effectively perform their daily task and improve; and work with management to address any loopholes Maintain metrics for the team and present the same monthly, highlighting achievements and areas of improvement Liaise with Assistant Managers to maintain a monthly quality profile data and organize refresher based on feedback trends as needed Ensure overall adherence of protocol Maintaining discipline within the team with respect to schedule adherence Maintain a healthy work relationship with the team members and understand their challenges and help them overcome Act as a mentor to the team and help them improve their performances Alert team management about any non-compliance issue with editors Conduct 1-3-6-month probation reviews and annual appraisals, with input from reporting managers Recognize and reward team members’ accomplishments, through nominations for awards like performance premiums, Oscars, GPAs, etc. What You Bring: Will be managing the day-to-day activities of the team Motivate the team to achieve organizational goals Empowering team members with skills to improve their confidence, product knowledge, and communication skills Contributing to the growth of the company through a successful team Creating a pleasant working environment that inspires the team Ability to multitask and think critically Conflict resolution skills You are a team player Willing to learn and take on new tasks Benefits: You will be part of a large international and culturally diverse team You will have opportunities to upskill and grow You will have the opportunity to expand your professional network You will be part of a career driven and competitive work environment Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Position Summary Monitoring and overseeing the overall functioning and performance of the QC department, with regards to daily operations and personnel development. Focus on maintaining a quality yield of over 98% and 100% on-time delivery. Ensuring team functions at an ideal capacity between full time and freelance staff to manage peak volumes; and monitor benchmarks. Innovate and improve process thereby ensuring overall cost reduction and improved efficiency and quality gains. To motivate and keep high team morale and positive attitude towards work Outcomes and Accomplishments As an Assistant Manager, you are required to: Directly responsible for 2 to 3 Team Leads who will internal see 25 to 30 editors Ensure implementation of quality producers. This includes roll out of new procedures, keeping the team updated on client specifications Collaborate with other departments regarding policies and procedures Involvement in QA research and feedback. Channeling internally and externally through: timely follow-up with individuals or/ and the team to ensure the issue at hand is fully addressed and understood Suggest corrective and preventive actions Analyzing error trends and using the data to ensure the targeted group has received the required refresher/training To improve the overall quality of deliverables by the team and come up with initiatives that increase overall quality and productivity Identify areas of improvement in team by: Regularly review and analyze error trends and other quality issues and implement corrective and preventive solutions Regularly review the QC procedures they are up to date Improve efficiency Encourage and implement automation Ensure the team is updated on the latest software updates and collaborate with the Process Lead/SME to suggest improvements Represent the QC team in relevant meetings and calls Team metrics and data organization: To maintain the teams metrics and present them at monthly performance reviews Ensure this data is used to display current performance and to ensure adequate capacity for projected volumes To share this data with team management and the team to improve overall performance Training and Documentation: Work with trainers and documentation representatives and management: Organize the training plan for new recruits Schedule refresher training for the team Ensure all QC documentations are up to date Assess documents on a quarterly basis to ensure they are in accordance with Deluxe, client and department expectation Enforcement: Ensure all relevant trackers are accurately updated by the team Ensure that Team Leads are accurate and prompt with their task To also ensure that established procedures are followed by the team and enforced regularly by the Team Leads Be involved in business continuity and succession planning, ensuring the next generation of leaders are well groomed, think and act in the desire fashion: To chart out team members growth in the company, along with Team Leads and managers, and plan for future growth and numbers, promotions, etc, and groom them in accordance with this plan Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop Monitor how Team Leads plan their tasks and provide guidance on delegation of tasks and grooming, when required To ensure smooth and effective communication within the team Maintain discipline within the team with respect to schedule adherence To motivate the team and ensure high morale. Work with Leads, managers, and HR, to assure employee engagement are heard and addressed Conduct annual appraisals of the three Team Leads and participate in the appraisals of team members by the leads Recognize and reward team members accomplishments, through various award nominations To groom backups to take for all tasks What You Bring: You are a team player You will be able to think logically, critically, and independently, considering all potential scenarios You can look at the bigger picture and identify and solve potential problems before they arise You have leadership qualities You are a tactful objective and fair during problem assessment You can work and stay focused under pressure You can give constructive feedback and simultaneously encourage and motivate the team Act as a mentor or a guide to TLs and others and coach them to handle their own tasks better Your focus is on improving the process and increasing efficiency

Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. • Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when theyre ready to start. All tasks for a projects languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: • Candidate must have a graduate degree. • Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus • Good communication, time-management skills, excellent problem-solving skills. • A keen interest in media industry preferred with a knowledge of localization • Attention to detail and to work with a large data-set in Deluxe platforms.

Job Localization Coordinator - Subtitling Description Title: Localization Coordinator, Subtitling Reports to: Team Lead, Subtitling Coordination Business Unit: Deluxe Localization About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Position Summary Your primary responsibilities include creating very high-quality mixes that would meet the client specifications within agreed deadlines. This role requires a highly motivated individual with a passion for sound. You should possess expertise in audio localization, dubbing, quality control and mixing for theatrical and home entertainment. Outcomes and Accomplishments As an Audio Mixer, you will: Work on mixes and meet clients audio quality expectations. Have good judgmental skills in identifying various audio anomalies and try to fix in-house or report them back to the project team. Communicate with schedulers and account coordinators to provide updates on project status and ensure on-time deliveries. Oversee work of other sound engineers, train, and mentor them on best practices to ensure uniform quality is delivered. Be responsible for maintaining the audio equipment and ensuring good functionality without any malfunctions and downtime. Work in a team contributing to team goals. Be expected to work on audio QCs, conforms and other workflows as the need arises. Be open to work in all shifts and work weeks. What You Bring: You have good working knowledge in Avid Pro Tools software & hardware, and on Avid control surfaces. You have good understanding in mixing content related to Broadcast, OTT and Theatrical as per client specifications. You have ability to work with audio equipment like pre-amps, microphones, and audio interfaces. You must have a very strong technical understanding of digital audio, sample rates, bit depth, synchronization concepts like SMPTE time code, video sync, and be familiar with various video codecs. You have the ability to understand client requirements and deliver accordingly. You have working knowledge of signal flows and ability to troubleshoot. You have the ability to manage projects in order to get the best output in a time-bound manner. You are open to new trends, technologies, processes, etc. as per the evolving market and adapt accordingly You have good technical knowledge and excellent command of Microsoft Windows systems, Mac OS, Microsoft Office Suite, and Google G-Suite.

Job Localization Coordinator - Dubbing Description About the Company: As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Localization Coordinator - Subtitling Description Title: Localization Coordinator, Subtitling Reports to: Team Lead, Subtitling Coordination Business Unit: Deluxe Localization About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Position Summary This position is ideal for individuals who have the drive and desire to make things happen. It requires a highly motivated individual with attention to detail, great organizational skills and passion for communication and connecting with others. The role of a Team Lead is to undertake assigned work and manage relevant processes, people and or projects. The Team Lead will manage people either directly or indirectly to deliver the agreed process or projects. Outcomes and Accomplishments As a Team lead, you will: Have strong leadership qualities with good problem solving and communication skills. Take responsibility for the work you and your team while ensuring high levels of attention to detail. Constantly seeking improvement and creating a climate where others are encouraged to do the same. Actively looking for ways to improve services and initiate them or bring them to the attention of others. Daily IMR to be checked and updated with the department's comments. Plan and delegate tasks while upholding high standard and delivering on set deadlines. Ensure that C&D files are delivered within established deadlines. Ensure C&D work is scheduled as per production needs and as per project specific requirements and deadlines. Assist in designing more efficient workflows and assist in implementation. Take responsibility for ensuring those directly or indirectly under your supervision are up to date with developments provided by the wider management team. Seek to obtain first-hand Client feedback and use it for improvements in services or process. Understand the need for flexibility and strong team leadership when communicating and implementing change. Refer Client feedback and concerns to your Manager when applicable. Contribute positively to any team initiative or activity (i.e. Team lunch, huddle, discussion). Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism. Actively acknowledge others efforts, contribution and commitment to the companys strategic objectives. Act as a role model, coaching/mentoring members of the team and ensuring there is an effective succession plan in place to maintain service delivery. Demonstrate a commitment and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under your supervision. Ensure on-time delivery and quality are not affected by absence or unavailability of staff. Support fellow team leaders / managers to achieve deadlines within and beyond your own area of responsibility. Working across teams and functions undertake specialist roles which require the experience and knowledge of a team lead. Ensure your monthly connect takes place on a timely basis and that objectives are agreed. Seek and provide regular constructive feedback through working together. Challenge poor behavior in others in a positive and constructive manner. What You Bring: Effective leaders bring team closer together by encouraging collaboration and facilitating and nurturing a healthy working relationships between employees. Clear and concise goals,well defined tasks to their team, aligning to the organisation goals. Responsibility and ownership of their and the team work, is able to anticipate issues and overcome obstacles quickly and efficiently. Understand the teams needs and requirements on personal and professional front while retaining talent. Be upfront and honest with their team and lead with example. Providing coverage in the absence of Manager. Good Communication and Motivator. Conducting regular meetings, leading 1-2-1s. Confident in the choices they make and can communicate why they made the decision. Act as a mediator with management and the other teams and be vocal about the teams achievements and work. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Editor-1 Description As an English Editor, you will: Ensure the quality of files is consistently high, and is accurate with regards to audio fidelity, timing, and other finer guidelines that need to be followed for the format. Creating English files, as well as correcting all errors while proofing a file and ensuring the file is checked against reference materials related to the project, conforms to department guidelines and/or client specifications, and the final product is consistent and error-free. Footnoting cultural references and expressions as an aid to translators. Adhering to deadlines for all assignments. Communicate clearly and effectively with supervisors and coordinators regarding the status of work as well as reporting problems as soon as they occur. Follow department-specific schedules and guidelines and demonstrate adherence to the schedule. Actively participate in all job / personal knowledge training programs. Comply with all administrative procedures including Workday compliance. Other duties as assigned by the Lead.

Job Conversion Specialist Description Position Summary Once the subtitle file is delivered from Production, a Conversion Specialist's role is to carry out the final technical checks, convert the subtitle file to the Client specified format and then deliver it to the Client Servicing team for delivery to the Client. Responsibilities As a C&D Specialist in the conversion and delivery Team, you will: Final checking and converting files for conversion and Delivery. Reporting errors in files to the team lead. Checking for and applying studio requirements to final files from QC, Tech Services, Editorial, etc. Updating the scheduler/team lead about any A typical instructions. Ensure work orders are completed and delivered by the deadline mentioned. Follow-up with concerned departments on updates related to the Work Orders. Ability to work independently with minimum supervision. Follow department specific schedules, guidelines and demonstrate schedule adherence, and attendance. Participate in all job and personal knowledge training programs. Liaise and work with other departments for any related work. Communicate clearly and effectively with clients internal / external. Requirements Good comprehension skills. Effective communication skills with Strong customer service focus. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good research skills. Good typing speed and accuracy. Should be Accountable / Dependable. Should be methodical, possess a disciplined work approach and have an eye for detail. Ability to multi-task and work on tight deadlines. Good Knowledge of computers and internet Ability to multi-task. Good problem-solving skills with excellent divergent thinking ability Open to work in all Shifts including day / night. Knowledge of different image and video formats What You Bring: You are a Team player, detail-oriented, proactive. You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels You can operate in a fast-paced, deadline-driven environment Flexibility to work extended hours and/or weekends to meet team requirements Sound technical knowledge and excellent command of Microsoft Windows systems, Microsoft Office Suite, and Microsoft OneDrive, along with good research skills. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Quality Control Specialist Description Position Summary Performing QC checks on a regular basis on various file types and ensuring our subtitles align with industry and Deluxe standards and client requirements in regards with timing, formatting, and language guidelines along with ensuring on time delivery while maintaining an average quality record of 99.7%. Additional responsibilities will involve auditing and mentoring new joiners as required. Outcomes and Accomplishments As a QC Specialist, you are required to: Check that the language subtitles conform to Deluxe guidelines and client requirements Ensure that these subtitles are error-free by referring to the client and project documents and deliver a final consistent product Maintain an average quality of 99.7% throughout the year, for all clients Ensure 100% on-time delivery for all clients Effectively communicate with internal/external stakeholders Adhere to department specific schedules and to adhere to standard operating procedures What You Bring: You are a team player You are detail oriented and able to multitask You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels You can operate in a fast-paced, deadline-driven environment Sound technical knowledge and excellent command of Microsoft Windows systems and Office Suite You are eager to take more responsibilities A strong command over both written and verbal communication Benefits You will be part of a large international and culturally diverse team You will have opportunities to upskill and grow You will have the opportunity to expand your professional network You will be part of a career driven and competitive work environment Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

Job Senior Bids and Billing Coordinator Description Primary Responsibilities Support the development and submission of winning bid responses by working with the Bids team, internal experts and contractors, as required Solicit management reviews and approvals during proposal development Monitor monthly billing queue, proactively update projects within the billing system Coordinate with internal teams to generate invoices that comply with all client, vendor and audit standards Scan and organize documents. Review and enter information accurately into spreadsheets. Review and enter information accurately into internal billing tool Coordinating with groups of people from the department. Other duties as assigned. Qualifications The ideal candidate will possess the following knowledge, experience, and skill-set: Individual must be detail-oriented and focused. Working knowledge of computer skills (PC) Intermediate understanding of Excel and FileMaker Pro. Experience with exchange rates. Bid/Proposal experience is a plus Finance/Billing experience is a plus. Great communication skills, both written and verbal. Great interpersonal skills. Must be able to work is a fast-paced environment. Ability to work well individually and as part of a larger team.  Excellent attention to detail with strong organizational skills and ability to multitask We are looking for someone that has some exposure to billing, but not necessarily someone who has been an analyst or accountant. Benefits: You will be part of a large international and culturally diverse team You will have the opportunity to make an impact on the organization and the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discrimination.

Position Overview Performing Technical checks on files daily, on various file types. Ensuring our subtitles conform to industry and Deluxe standards and client requirements (timing, formatting, and language and client specific rules) and ensuring 100% on-time delivery, while maintaining an average quality record of 99%. Primary Responsibilities Checking that language subtitles conform to Deluxe guidelines and meet the specific client requirements. Ensuring that these subtitles are checked against reference material related to the project and implementing required instructions to ensure that the final product is consistent and error-free. Ensuring that the quality of work is very high with less than 1% error rate, thus maintaining an average quality yield of nothing less than 99% throughout the year, for all clients. Updating work trackers to denote accurate status of projects. Ensuring 100% on-time delivery for all clients. Coordinating with PC and updating Project Notes to implement changes or fixes in languages, based on errors found. Providing feedback to other users and departments, when standard procedure is not followed, so that quality measures are implemented upstream as well. Communicate clearly and effectively with clients, both internal / external. Should take ownership of one's work. Follow department specific schedules, guidelines and demonstrate schedule adherence, and attendance. Additional Responsibilities Mentoring and coaching newer recruits to bring them up to the expected quality standards set by the department. Promote teamwork. Suggest improvements to the platform or any of the subtitling workflows during your work. Actively participate in all job / personal knowledge training programs. Display eagerness and willingness to learn other aspects of the process such as task assignments, process evaluation, etc., that contribute eventually to individual growth Skills & Personal Attributes Exceptional audio sensitivity ability to understand a variety of English accents. Good comprehension and communication skills. Broad cultural knowledge and wide range of interests. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good knowledge of Computers and internet. Good typing speed and accuracy. Broad cultural knowledge and wide range of interests. Should be Accountable / Dependable Should possess Analytical Thinking & Problem-Solving skills

Position Summary As an Assistant Manager in the Subtitling Coordination team, you are responsible for the on-time delivery and quality of languages under your span as well as the people management in the team and their growth and development. Outcomes and Accomplishments As an Assistant Manager in Subtitling Coordination, you will: Lead and supervise the Localization Coordinators within your span of control. Set clear objectives and ensure each team member aligns with the teams vision. Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues proactively. Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved. Responsible for overseeing the day-to-day operations within the team, ensuring that all projects are delivered on-time, within scope and within budget. Is responsible for liaising and collaborating with the Translator Support team regularly to report linguist pool health and plan for capacity for rare languages] Involved in capacity planning to ensure that adequate Subtitling Coordinators are available for all new and ongoing work. Communicate regularly and proactively with management regarding project status and any issues that arise with capacity or resource crunches that may impact Client deadlines. Ensure that the team is meeting all project deadlines and goals, ensuring that all task and production due dates are accurate and attained per the Client deadline. Ensure compliance of internal Subtitling Coordination processes, which results in quality deliverables for the respective languages are adhered to. Generate reports on the teams performance, track KPIs and SLAs, work with the Assistant Manager to correct issues or negative trends if any, ensure internal reports (e.g., Productivity, Quality, OTD etc.) are maintained and updated regularly. Monitor email inboxes to ensure that your team adheres to email compliance of timely responses to email sent from community support and freelancers. Responsible for representing your team at relevant meetings and calls, as required. Facilitate effective handovers (if required) across shifts along with the Team Lead. Analyse data from CARs, Redeliveries and RCAs to identify areas of improvement and oversee the implementation of these processes and/or quality improvements for the department. Conduct regular team meetings to discuss progress and plan future activities. Ensure that all user payments are addressed in a timely manner and that there are none pending to be actioned on by your Coordinators. Assist the Team Lead on Performance Management conversations, Probation reviews and Confirmation, as well as any personnel issues that arise. Be responsible for driving HR processes and policies within the team and backing the managers as needed on certain team responsibilities. Conduct monthly 1:1s with all coordinators, as well as quarterly connects with your non-directs within your span. Be the back-up for the Manager. Mentor the Team Lead to bring them up to the next level. What You Bring: Candidate must have a graduate degree. Excellent command on English language. Good time management skills, excellent problem-solving skills. A keen interest in media industry preferred

As a Senior Bids and Billing Coordinator, you will play a crucial role in supporting the development and submission of winning bid responses. Your primary responsibilities will include collaborating with the Bids team, internal experts, and contractors to ensure timely and accurate bid submissions. Additionally, you will be responsible for soliciting management reviews and approvals during proposal development. Monitoring the monthly billing queue and proactively updating projects within the billing system will be a key aspect of your role. You will work closely with internal teams to generate invoices that comply with client, vendor, and audit standards. Organizing and maintaining documents, as well as accurately entering information into spreadsheets and internal billing tools, will be essential tasks. The ideal candidate for this position will be detail-oriented, with a strong focus on accuracy. Proficiency in computer skills, particularly in Excel and FileMaker Pro, is required. Experience with exchange rates, bid/proposal processes, and finance/billing will be advantageous. Excellent communication skills, both written and verbal, along with great interpersonal abilities are essential in this role. As part of a fast-paced environment, you must be capable of working effectively both independently and in a team setting. Strong organizational skills and the ability to multitask are critical. While exposure to billing is preferred, prior experience as an analyst or accountant is not mandatory. In this role, you will have the opportunity to be part of a large international and culturally diverse team. You will also be able to make a significant impact on the organization and its customers. Furthermore, there will be ample opportunities for skill development, career growth within the company, and expanding your professional network. If you are looking for a dynamic role that allows you to contribute to bid submissions, billing processes, and organizational success, this position offers a rewarding opportunity for professional growth and development.,

As an English Editor based in Bangalore, India, you will be responsible for formatting, editing, and proofreading English subtitles with a focus on audio and grammatical accuracy for major Hollywood studios. Additionally, you will work on English subtitles intended for the deaf and hard of hearing, ensuring cultural references and expressions are appropriately footnoted to aid translators. Your role will involve performing audio fidelity quality checks to ensure synchronization with the audio, as well as localizing language and spelling for British and U.S. English releases. You will be expected to manipulate English files using proprietary software to prepare scripts and convert between formats. Staying updated on changing studio requests is crucial to ensure timely project delivery. Your responsibilities will also include editing DHI files according to set quality and quantity standards, using team documentation effectively, and navigating platforms like Sfera and databases efficiently. Promptly identifying and reporting any issues that arise during work is essential, along with thorough reading and response to emails from leads and managers. To excel in this role, you must possess exceptional audio sensitivity, strong comprehension skills, and effective communication abilities. Research skills and fact-checking using online search engines will be key to maintaining accuracy. Being a team player with attention to detail, multitasking capabilities, and the ability to work under pressure will be essential. Proficiency in Microsoft Office tools, good knowledge of computers and the internet, along with a high typing speed and accuracy are required. Your positive attitude towards colleagues and superiors, flexibility in work schedules, willingness to take on new responsibilities, and ability to work independently with minimal supervision are highly valued attributes for this position.,

Job Deluxe ONE Technician Tier I Description Ingest Operator: Job Description – Tier I Deluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video, and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers, and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com We are seeking a full-time Ingest Operator with file-based video ingesting experience to work out of our Burbank, CA Hollywood Way facility. Position Overview Responsible for ensuring compliance assurance of customer assets and metadata into the Deluxe One platform. Analyze and perform quality control for customer media content including video, captions, subtitles, audio, data and images. Conform and manipulate assets when required, as well as augmenting system data with key title, logging and other relevant information. Utilize web-based tool and services to accurately handle asset ingest and updates to allow Deluxe’s downstream workflow automation. Key Responsibilities Perform ingest for all types of media assets. Utilize enterprise system SAN storages, S3 Cloud buckets and Networking tools. Interface with end users from various internal and external groups to ensure asset fulfillment workflows are optimized to the Deluxe One platform. Responsible for reading and learning evolving documentation and participating in occasional training sessions. Multitask between the use of JIRA ticketing system and Stubs queue to respond to requests in a timely manner. Have the ability to make sound judgements when dealing with issues that arise during troubleshooting and escalating when required. Must be able to prioritize high priority requests to meet next day turnarounds and deadlines. Work in a global team and provide handoff information where necessary. Provide feedback and suggestions to management for improved process improvements and system enhancements. Other duties as identified and assigned. Qualifications Education - 10+2+3 or equivalent Experience - Freshers/0-1year The ideal candidate will possess the following experience, knowledge, and skillset: Hands on file and data experience strongly desired, Video, Audio, Subtitle industry conformance tools (Final Cut Pro, Premiere, DaVinci Resolve, Mac Captions, Pro Tools or similar equivalents) Excellent attention to detail with organizational skills and ability to multitask Some understanding of content fulfilment, digital workflows, asset and data management systems/platforms, storage systems, cloud services, and networking protocols Excellent teamwork, written and verbal communication skills. Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player. Must be able to follow instructions, juggle multiple priorities, and solve problems involving several concrete variables in busy production environment Willingness to work overtime and adjust working hours/shifts or workdays to accommodate client needs including nights and weekends when needed.