Billing Analyst (02C)

Qualification & Experience

Bachelors Degree in Commerce (BCom) or equivalent, with strong academic background.

• Minimum 3 to 6 years of relevant experience in Billing / Accounts Receivable (O2C domain), preferably in handling complex billing processes.

Strong accounting knowledge and understanding of the end-to-end O2C

Key Responsibilities

• Review Unbilled status regularly and implement control measures to minimize unbilled revenue.
• Analyze and monitor Days to Bill (DTB), identify gaps, and implement corrective actions to reduce turnaround time.
• Ensure timely and accurate billing while adhering to client requirements and internal policies.
• Proactively follow up with stakeholders to obtain necessary inputs and resolve billing bottlenecks.
• Act as Subject Matter Expert (SME) by guiding team members, resolving process issues, and standardizing best practices.
• Partner with clients and internal teams during process transitions, ensuring seamless knowledge transfer and delivery.
• Drive process improvements and automation opportunities to enhance efficiency and accuracy.
• Support month-end and quarter-end activities, ensuring billing completeness and compliance with timelines.
• Prepare and analyze reports, identify trends, and provide insights to management.
• Collaborate with cross-functional teams to resolve escalations and meet client expectations.

Skills & Competencies

• Strong knowledge of Billing and AR processes within the O2C cycle.
• Advanced proficiency in MS Office tools, and exposure to ERP systems
• Familiarity with automation tools and digital solutions for process improvement.
• Excellent communication and interpersonal skills with the ability to convey complex information clearly.
• Strong problem-solving skills, detail-oriented, and results-driven mindset.
• Ability to work under pressure, manage priorities, and adapt to client demands.
• Leadership skills to mentor, coach, and provide guidance to junior team members.