NON-VOICE_CUSTOMER_SERVICE_EXECTIVE @PART-TIME & FULL-TIME

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Mega Hiring Customer Service (Chat & Email) | Full-Time & Part-Time Roles

massive walk-in drive

Job Overview

As a Chat & Email Support Executive, you will be responsible for handling customer queries, resolving issues, providing accurate information, and ensuring a smooth and positive experience for customers. This role requires strong communication skills, professionalism, and basic computer knowledge.

Roles Available

1 Full-Time Chat & Email Support

Ideal for graduates with or without experience who want to grow in the e-commerce support industry.

2 Part-Time Customer Service (Chat & Email)

Perfect for students, homemakers, or individuals seeking flexible work hours.

Key Responsibilities

• Handle customer queries through chat and email in a professional and friendly manner
• Assist customers with order status, delivery queries, returns, payments, and product information
• Ensure timely responses and maintain quality standards
• Identify customer needs and provide appropriate solutions
• Document customer interactions accurately
• Coordinate with internal teams for quick issue resolution
• Follow company guidelines, processes, and compliance standards
  

Eligibility Criteria

• Undergraduates & Graduates

  can apply for both roles

• Freshers & Experienced

  candidates welcome
• Strong

  communication skills

  (Excellent communication required for full-time)
• Basic computer & typing skills
• Knowledge of

  E-commerce

  preferred for full-time roles
• Ability to work in a fast-paced environment
• Customer-focused and responsible attitude
  

Salary Structure

Full-Time:

• Freshers:

  19,000 CTC

• Experienced:

  23,000 CTC

Part-Time:

• CTC:

  13,500

• In-hand:

  10,800

Shift Timings

Full-Time:

• Standard rotational shifts (details provided during interview)
  

Part-Time:

• Shift 1:

  9:00 AM – 2:00 PM

• Shift 2:

  6:00 PM – 11:00 PM

• 6 days working

Transportation:

• One-way cab facility

  available during odd hours

Interview Mode

WALK-IN INTERVIEW

Why Join Us?

• Opportunity to work with a top e-commerce brand
• Career growth in customer service industry
• Flexible part-time options
• Supportive team & healthy work environment.
• Ideal for both freshers and experienced professionals
  

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Regards,

Kaynat Khan

HR_LEAD

SHININGSTARSITPL

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