Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Cytiva
>
Customer Service Associate

Customer Service Associate

Cytiva

4 - 9 years

6 - 11 Lacs

bengaluru

Posted:5 hours ago| Platform:

Apply

Skills Required

order management erp sap analytical packaging life sciences customer service customer service associate oracle logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology

At Cytiva, one of Danaher s 15+ operating companies, our work saves lives and we re all united by a shared commitment to in ate for tangible impact.

You ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher s system of continuous improvement, you help turn ideas into impact - in ating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing in ative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Customer Service Associate is responsible for is responsible for end-to-end processing of customer orders, ensuring accuracy, timely fulfillment, and smooth coordination across internal teams. This role supports customers, sales teams, logistics partners, and finance to deliver a seamless order experience

This position reports to the Customer Service-Team Leader and is part of the Customer Service Team located in Bangalore and will be an on-site role . At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

Enter, vali , and process customer purchase orders in the ERP system (e.g., SAP, Oracle, Microsoft Dynamics). Review order accuracy: pricing, discounts, product availability, payment terms, and delivery instructions.
Coordinate order fulfillment with warehouse, logistics partners, and production teams. itor order status and proactively manage delays, backorders, or stock issues. Act as a pri y contact for order-related queries from customers and internal stakeholders.
Provide up on order confirmation, shipment, delivery timelines, and exceptions. Resolve order discrepancies, shipment issues, or documentation errors in a timely manner.
Prepare and verify shipping documents such as invoices, packing lists, and delivery notes. Ensure compliance with company policies, trade regulations, and customer requirements. Maintain accurate order records and documentation for audits.
Track daily orders, open orders, and delivery performance. Support root-cause analysis for recurring operational or order issues.
Identify opportunities to streamline processes and improve order cycle efficiency. Ensure data accuracy across systems and support reporting activities.

Who you are:

Experience - Solid 4+ years in Commercial Field - Order Management / Customer Service.
Knowledge of ERP systems (SAP/Oracle/MS Dynamics).
Ability to work under time pressure and manage multiple orders simultaneously.
Problem-solving and analytical thinking.
Proficiency with MS Excel and reporting tools.

It would be a plus if you also possess previous experience in:

LC and Bank Transactions will be an added advantage.
Hands-on knowledge in Warehouse operations, customs, banking, Freight forwarders

Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

More Jobs at Cytiva

Bioprocess Zone Leader

Pune

8 - 12 yrs

INR 12 - 14 Lacs

Field Service Engineer

Ahmedabad, Gujarat, India

Experience: Not specified

Salary: Not disclosed

Manager, Fast Trak Validation (Location -Bangalore)

Bengaluru, Karnataka, India

7 - 7 yrs

Salary: Not disclosed

Security Operations Analyst

Bengaluru, Karnataka, India

2 - 2 yrs

Salary: Not disclosed

Product Stewardship Engineer

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Cytiva

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Associate