NKAM (Ecommerce)

Job Title:

Location:

MBA from a Tier 1 B School.

Role Objective:

To drive growth and profitability across leading e-commerce and quick commerce platforms through strategic account management, platform execution, and performance marketing optimization.

Key Responsibilities:

Account Management – E-commerce & Q-Commerce (60%)

• Manage key relationships with platforms like Amazon, Flipkart, Blinkit, Zepto, Instamart, and BigBasket.
• Drive revenue targets, assortment planning, pricing strategy, and margin improvement
• Develop and execute joint business plans (JBP) with key accounts
• Ensure strong product availability, seamless order execution, and catalog hygiene
  

Quick Commerce Execution (15%)

• Manage dark store operations, including fill rates, OTIF, and platform-specific promotions
• Ensure proper SKU selection, rapid inventory replenishment, and in-app visibility
• Coordinate with supply chain for efficient stock planning at local hubs
  

Performance Marketing (20%)

• Collaborate with internal digital marketing and platform teams to plan and execute campaigns (e.g., AMS, Sponsored Ads, Flipkart Ads, Q-Commerce media slots)
• Optimize performance marketing spends to maximize ROAS and conversions
• Track campaign metrics: CTR, CPC, conversion rate, and take corrective actions
• Leverage insights to improve platform visibility and share-of-search
  

Data, Reporting & Analysis (5%)

• Track KPIs like sales, ROI, stock availability, and competitor pricing
• Maintain dashboards, weekly trackers, and share actionable insights with leadership
  

Desired Candidate Profile:

• Education:

  MBA (Sales, Marketing, Digital) from a Tier 1 B School.

• Industry: FMCG

• Experience:

  4–8 years of experience in e-commerce account management; experience with performance marketing is a strong advantage

Skills:

• Strong negotiation and relationship-building skills
• Working knowledge of e-commerce platforms and paid media tools (AMS, Criteo, etc.)
• Comfortable with Excel, analytics dashboards, and campaign metrics
• Prior exposure to Q-commerce and fast-moving product categories is preferred

https://lnkd.in/gyWcKW4g

https://lnkd.in/gx4Gn5yq

Compensation:

As per industry standards and experience level

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