New Accounts Analyst

At GNA we review and approve the applications for new customers and existing customers. We not only approve the application; however, we provide one touch solution to US Customers since we do not have any counterpart anywhere except INDIA. 

We are a team of 150+ CCP’S delivering extra ordinary customer service since we are the first face of the organization. 

We work inbound and outbound both.

How will you make an impact in this role?

• Timely And Error Free Processing of Card Applications.
  
• Provide excellent service to US card applicants/Card Members
  
• Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile, adhering to outlined Procedures.
  
• Ability to connect with customer’s and willingness to go beyond the call of duty.
  
• Ability to Demonstrate exceptional customer service etiquettes.
  
• Understand the bank environment and confidentiality of customer data.
  
• Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified and Addressed.
  
• Acts as a brand ambassador for the company
  
• Support All Other Day-To-Day New A/C Processes and All New Initiatives
  
• Shift Timings – 24*7    
  

Minimum Qualifications

•  Proven ability to craft and implement effective communications plans serving a broad audience
  
•  Effective understanding of employee communications best practice
  
•  Minimum 1Year Of Experience In relevant field
  

Preferred Qualifications

• Excellent Communication skills
  
• Good Analytical Skills with Eye for Details.
  
• Good Interpersonal Skills.
  
• Basic Computer skills mandatory  
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities