14475 Networks Jobs - Page 6

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. Job Overview: As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally, with a special focus on supporting our Bangalore office. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Key Responsibilities: Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues. Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance. Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Zoom/MS Teams). Manage the onboarding process for new employees in the Bangalore office. Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji Provide onsite IT support to Celonis employees at the Bangalore office. Ensure clear and effective communication with users to understand, document, and resolve their IT issues. Perform basic repairs and replacements for computing equipment when needed. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. Required Qualifications : 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments. Strong knowledge of macOS and Windows 11 operating systems. Experience with Active Directory as well as Azure Active Directory. Understanding of TCP/IP networks and fundamental network troubleshooting skills. Proficiency in M365 administration and support. Strong knowledge of collaboration tools such as Microsoft Teams and Zoom. Experience with Mobile Device Management (MDM) solutions like Intune and Kandji Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers. Required Skills: Strong communication skills with the ability to work effectively in a global, multicultural team. Detail-oriented, with excellent problem-solving abilities and a proactive mindset. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less

WHO YOU ARE We are looking for a passionate and experienced professional to lead IKEA’s total Public Affairs agenda in India. As a key member of the Communication leadership team, you will develop and implement strategies to engage with policy and advocacy, build strong relations, manage key stakeholders, help navigate complex situations and drive strategic communications. 15+ years of experience in public affairs, policymaking, or a related field - Strong understanding of policy-making processes, regulatory landscapes, and stakeholder management - Excellent strategic thinking, problem solving, communication and influencing skills - Passionate about positive societal impact and sustainability - Experienced in coaching, mentoring, and leading teams and people - Experience working with transformation and change - Guided by the IKEA/ humanistic values and a strong believer in leading by example - Comfortable navigating change, ambiguity, and complex stakeholder landscapes YOUR RESPONSIBILITIES Develop and deliver the IKEA India Public Affairs strategy in line with global Ingka agenda · Lead and coach a team of Public Affairs Leaders to achieve business and societal goal · Build strong relations, manage key stakeholders, and map influence networks · Function as a strategic partner to internal functions · Monitor and respond to regulatory developments, feeding insights into business planning · Contributing to building a relevant and trusted IKEA brand in India · Engage and contribute to shaping policy and regulations to support growth and transformation of IKEA · Integrate Public Affairs into broader communication and brand campaigns\ · Mitigate risks and proactively work with crisis situations · Representing IKEA in national and international events and forums · Represent IKEA India in national and global internal forums TOGETHER AS A TEAM Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: Job Description Summary What you need to know about the role- This role is for Technical Recruiter to join the India Talent Acquisition team. Beyond day-to-day hiring, you'll play a key role in shaping and rolling out TA initiatives and projects including recruitment campaigns & marketing, diversity, inclusion, equity and belonging hiring, and our Global TA transformation. Meet our team- The hiring TA team is responsible for achieving headcount needs for the Engineering & Products organization Job Description: Your way to impact: You will own end-to-end hiring activities across some of our most critical business areas across the India region, partnering closely with Coordination, Onboarding, and Sourcing. Additionally, you'll engage closely with leaders on the site, the broader HR community, and the Global GTA team. Your day to day: Achieves staffing objectives by recruiting and evaluating job candidates; advising managers Educating and guiding hiring managers on Talent Acquisition related policies, processes, and interview skills. Developing innovative recruitment strategies and managing the end-to-end hiring activities, delivering an efficient and effective service to all involved in the hiring process. Monitor and ensure 100% compliance with hiring process activities and resolve any discrepancies that may arise prior to the completion of the hiring process Conduct ongoing market research and analysis to develop innovative and effective sourcing strategies, providing market intelligence to the business as required. Use various sourcing platforms and techniques LinkedIn, Boolean strings, X-ray search, and other select sourcing tools to further build a robust pipeline of top-tier candidates Assist in identifying, organizing, attending, and participating in sourcing channels, such as community outreach events, job fairs, Meetups, conferences, educational institutions, non-profit organizations, and social networking activities, on behalf of PayPal, in order to promote PayPal’s employer-brand Conduct thorough pre-screen activities in line with PayPal and job requirements, and presents a shortlist and recommendations of the most suitable candidates for consideration for assigned requisitions. Support the administration and coordination of the end-to-end hiring activities of assigned requisitions, ensuring an efficient and effective service is delivered to all involved in the hiring process. Prepare, present, and negotiate job offers in accordance with PayPal compensation and benefits guidelines. Manage and actively participate in Talent Acquisition related projects of varying complexity, importance, and priority. Represent the Talent Acquisition team positively in relationships and communication with the Human Resource Business Partners, Centres of Expertise, business leaders, and other Global Talent Acquisition team members. What Do You Need To Bring- 10 years experience with full life cycle talent acquisition in a fast-paced corporate environment. Comfortable to multitask, project management, and presentation skills coupled with technical / business acumen Ability to work independently in a dynamic environment of change, challenge, and multiple deadlines and priorities Experience handling sensitive/confidential information Expert name-generation, networking, and relationship-building skills High level of comfort with direct sourcing and the ability to sell currently employed potential candidates on opportunities within the firm. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0125480 Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Penetration Tester Role: The Penetration Tester, will provide broad and in depth knowledge to conduct offensive cyber operations across the organization globally. In this role, you will conduct offensive security operations to emulate adversary tactics and procedures to test preventative, detective and response controls across the global technology landscape. You will use your expertise to help influence technology decisions and work as part of a team to create consistent approaches to the offensive security processes and techniques. Penetration Testing Duties and Responsibilities: Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex applications, operating systems, wired, wireless networks, and mobile applications/devices, Cloud(Azure, AWS, Google Etc) apps and software’s. Set up environment and maintain required tools needed for the team. Lead and manage Penetration Testing team and Supporting vendors to get qualitative deliveries to our customer. Develop and maintain security testing plans Able to automate penetration and other security testing on networks, systems and applications. Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk. Produce actionable, threat-based, reports on security testing results Act as a source of direction, training, and guidance for less experienced staff Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators Deliver the annual penetration testing schedule and conducting awareness campaigns to ensure proper budgeting by business lines for annual tests. Foster and maintain relationships with key stakeholders and business partners Certificates: Must Have Offensive Security Certified Professional (OSCP) Good to have CREST Registered Penetration Tester (CRT) Certified Ethical Hacker (CEH) Certification GIAC Certified Penetration Tester (GPEN) Penetration Testing Expert Requirements and Qualification: Previous working experience as a Penetration Testing Expert for 5 - 7 year BE in Computer Information Systems, Management Information Systems, or similar relevant field In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell) Must know about standard Industry security Practices (OWASP, SANS, etc), Knowledgeable about industry Security guidelines and compliance such as ISO27001, SOC2, HIPPA etc. Hands on experience with testing frameworks such as the PTES and OWASP. Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud Critical thinker and problem solver Excellent organizational and time management skills Show more Show less

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role And Responsibilities In the IBM Chief Information Office, you will be part of a dynamic team driving the future of AI and data science in large-scale enterprise transformations. We offer a collaborative environment where your technical expertise will be valued, and your professional development will be supported. Join us to work on challenging projects, leverage the latest technologies, and make a tangible impact on leading organisations. As a Data Scientist within IBM's Chief Information Office, you will support AI-driven projects across the enterprise. You will apply your technical skills in AI, machine learning, and data analytics to assist in implementing data-driven solutions that align with business goals. This role involves working with team members to translate data insights into actionable recommendations. Key Responsibilities Technical Execution and Leadership: Develop and deploy AI models and data analytics solutions. Support the implementation and optimisation of AI-driven strategies per business stakeholder requirements. Help refine data-driven methodologies for transformation projects. Data Science and AI: Design and implement machine learning solutions and statistical models, from problem formulation through deployment, to analyse complex datasets and generate actionable insights. Learn and utilise cloud platforms to ensure the scalability of AI solutions. Leverage reusable assets and apply IBM standards for data science and development. Project Support: Lead and contribute to various stages of AI and data science projects, from data exploration to model development. Monitor project timelines and help resolve technical challenges. Design and implement measurement frameworks to benchmark AI solutions, quantifying business impact through KPIs. Collaboration: Ensure alignment to stakeholders’ strategic direction and tactical needs. Work with data engineers, software developers, and other team members to integrate AI solutions into existing systems. Contribute technical expertise to cross-functional teams. Preferred Education Master's Degree Required Technical And Professional Expertise Bachelor’s or Master’s in Computer Science, Data Science, Statistics, or a related field is required; an advanced degree is strongly preferred Experience 5+ years of experience in data science, AI, or analytics with a focus on implementing data-driven solutions Experience with data cleaning, data analysis, A/B testing, and data visualization Experience with AI technologies through coursework or projects Technical Skills Proficiency in SQL and Python for performing data analysis and developing machine learning models Knowledge of common machine learning algorithms and frameworks: linear regression, decision trees, random forests, gradient boosting (e.g., XGBoost, LightGBM), neural networks, and deep learning frameworks such as TensorFlow and PyTorch Experience with cloud-based platforms and data processing frameworks Understanding of large language models (LLMs) Familiarity with IBM’s watsonx product suite Familiarity with object-oriented programming Analytical Skills Strong problem-solving abilities and eagerness to learn Ability to work with datasets and derive insights Other Requirements Good communication skills, with the ability to explain technical concepts clearly Enthusiasm for learning and applying new technologies Strong project management skills, with the ability to balance multiple initiatives, prioritize tasks effectively, and meet deadlines in a fast-paced environment. Successful completion of Coding Assessment Preferred Technical And Professional Experience Data Science specialized Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MS Teams Support Engineer At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 Microsoft Teams support, Escalation management, Vendor management, Service/Change management and service roadmap deployment evaluations. Your Key Responsibilities Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Chat & Meetings, Audio conference, Microsoft Copilot and Teams Health monitoring Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs Responsible for handling Level 3 service requests and operational activities Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests Coordination with different escalation teams during high-risk Incidents or Projects Adheres to engineering methodologies, standards, and leading practices Provide feedback regarding engineering methodologies and various user requirements Produce accurate, brief, and clearly written documents tailored to audience needs and expectations Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors Execution of application environment tasks as required for incident resolution Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents Follow-up & respond to automated alerts on the health of systems Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management Ensures all work is carried out and documented in accordance with required standards, methods and procedures Responsible for assisting senior team members in research and development of new products and technologies Root cause analysis and service improvement solutions Skills And Attributes For Success Ability to work well within a multi-disciplinary team structure, but also independently Ability to work with 3rd party vendors (i.e., PSTN carriers, Cloud, MS, IBM) for escalation of issues Demonstrates analytical and systematic approach to problem solving Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences Personal drive to improve and develop as well as ability to improve work processes, find automation opportunities and areas for improvement Responsible to plan, schedule and monitor work activities to meet time and quality targets Responsible to absorb rapidly new technical information, business acumen, and apply it effectively Outstanding management, interpersonal, communication, and organizational skills Flexibility to adjust to multiple demands, work shift priorities, ambiguity, and rapid change Demonstrable basic knowledge of key products such as Skype for Business, Telephony, Voice over IP, Public Switched Telephone Network, Internet & Cloud computing Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Microsoft Windows Basic understanding of networking/LAN/WAN & SDWAN concepts including but not limited to Quality of Service, Call Admission Control Basic knowledge in analytical tools and monitoring tools and usage of those tools Knowledge of troubleshooting tools and techniques related to networks and systems i.e., remote access tools, Windows Support tools, connectivity tests, etc Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments General understanding of various IT security concepts as they relate to production environments 10-15 years of related work experience Flexibility with rotational shifts will be an added advantage Other Details Participate in a variable shift pattern/On-Call rotation as needed Flexibility in scheduling with a willingness to work extra non-standard hours to meet business demands Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently Strong interpersonal and verbal and written communication skills Ability to meet agreed deadlines, with demonstrable productivity What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Job Reference # 317264BR Job Type Full Time Your role Are you excited to work with a global Innovation team with diverse backgrounds and talents? Can you apply your technical skills to help evaluate business risks and requirements? Do you enjoy the challenge of converting a business hypothesis into an analytical automation? At UBS, we have re-imagined the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative. We’re looking for an Analytics Products Developer to: Work collaboratively with stakeholders within Group Internal Audit (GIA) to deliver and operate data analytics and automation solutions to support audit processes and risk assessments. Advise GIA stakeholders on analytical options to address their specific needs, including discussing potential analytical approaches to problems, associated costs, trade-offs, and recommendations. Plan, design, implement and own a range of analytical products, proactively monitor the usage of these and take initiative to maximize the products’ benefits to end users. Be an active member of the development team, leading by example in stakeholder management, solution design, development and testing. Build and maintain constructive relationships with colleagues across our GIA Innovation team, collaborate with and provide technical guidance and mentorship to other pod members. Display effective communication, interpersonal, and leadership ability coupled with effective problem solving, conceptual thinking, quantitative and analytical skills. Be able to understand technical limitations/possibilities and escalate/resolve blockers, through networks of wider UBS technical communities. Meet our internal standards for the execution, and documentation of products and reporting, taking account of relevant compliance requirements. Your team You will be working in Group Internal Audit (GIA) Innovation Team, based in Poland, but working across a global team. GIA is an independent function that supports UBS in achieving its strategic, operational, financial and compliance objectives. We do this by assessing key processes as well as governance, risk management, and the control environment within all business divisions and Group Functions (GF) functions globally. We are independent in our work and report directly to the Chairman of the Board and the Audit Committee. We are a talent powerhouse that attracts and develops the best people by driving career growth in and outside the department. Our GIA innovation team supports GIA’s mission and vision by empowering all staff to embrace innovative automation and data analytics tools and techniques. In your role, you will own and support the development of a pipeline of innovative automations and analytics which deliver important capabilities to our audit function. Your expertise Experience in software development is essential – specifically Python, PL/SQL or T-SQL and Power-BI are desirable Able to work effectively independently as an individual or as part of a wider team with minimal supervision in the delivery of analytics and automation solutions. Excellent project management skills, and comfortable with managing multiple, concurrent projects within an Agile methodology framework, including familiarity with common Agile concepts such as sprints, ceremonies, and product backlog prioritization. Experience in applying advanced data analytics / science techniques to solve business problems. Team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills. An interest and prior experience in building and maintaining complex and innovative data-driven solutions. Experience of working closely with technology partners and processes is desirable. About Us UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.. We have a presence in all major financial centers in more than 50 countries. Join us At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves. We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us. Disclaimer / Policy Statements UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Your Career Comeback We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. Job Overview: As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally, with a special focus on supporting our Bangalore office. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Key Responsibilities: Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues. Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance. Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Zoom/MS Teams). Manage the onboarding process for new employees in the Bangalore office. Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji Provide onsite IT support to Celonis employees at the Bangalore office. Ensure clear and effective communication with users to understand, document, and resolve their IT issues. Perform basic repairs and replacements for computing equipment when needed. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. Required Qualifications : 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments. Strong knowledge of macOS and Windows 11 operating systems. Experience with Active Directory as well as Azure Active Directory. Understanding of TCP/IP networks and fundamental network troubleshooting skills. Proficiency in M365 administration and support. Strong knowledge of collaboration tools such as Microsoft Teams and Zoom. Experience with Mobile Device Management (MDM) solutions like Intune and Kandji Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers. Required Skills: Strong communication skills with the ability to work effectively in a global, multicultural team. Detail-oriented, with excellent problem-solving abilities and a proactive mindset. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less

Job Title: Brand Sales Manager Education: Any Graduate Experience: 1 - 3 years Location: Ahmedabad, Mumbai, Pune Role type: Full Time Working Days: 6 days working About the Role: As a Brand Sales Manager with clients, you will be responsible for conceptualizing digital solutions with the creative team to deliver client and brand requirements. You will also be responsible for independently driving timely and high-quality sales pitches for the company. In addition, you will be expected to actively reach out to brands and agencies to create new monetization opportunities and drive them to closure with seamless execution. Key Responsibilities: Identify potential clients/brands to offer them advertising services. Initiate discussions with the brands through emails, calls, and scheduled meetings. Deliver Client’s sales pitches convince clients to subscribe to an advertising space. Highlight the benefits of various ad properties and their capacity to reach a target audience with our 3.5 Million users in 25K communities. Explain the features of available ad space and their accompanying rates. Negotiate and finalize deals in accordance with the company's contract guidelines and policies. Forecast, measure, and report the results of various projects with partners. Keep a great ongoing relationship with current partners and offer new ways to grow the partnership. Deliver a great experience to our partners working with our organization - you will represent our brand and be our partner's liaison internally. Manage and scale a revenue pipeline with advertisers, and online ad networks/agencies. Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships. Ensure brand consistency through all marketing channels. Requirements: Experience of 1-3 years in similar role Excellent Communication & Presentation Skill Good interpersonal and management skills Strong analytical & reasoning skills. A hustler, who is hungry to be a part of the fabulous growth story. The role will have an overall revenue target and may require to travel within the city Show more Show less

Urgent Hiring || AGM CALL CENTER || Gurgaon Position:- AGM CALL CENTER Experience:-Min 13 years CTC:- upto 30 LPA (depend on the interview) Working Days- 6 Days Location:- Gurugram Job Responsibilities- • To look after 700 seats outbound call center operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Show more Show less

Job Summary We are looking for an experienced and detail-oriented Fiber Optic Splicer to join our telecom deployment team. The ideal candidate will have a strong background in splicing, testing, and troubleshooting optical fiber networks. Key Responsibilities · Perform fiber splicing on live and new cable networks (FTTH/FTTx/Backbone). · Handle OTDR, Power Meter, and Splicing Machines efficiently. · Interpret fiber network plans, routes, and schematics. · Execute fiber testing, fault finding, and rectification. · Coordinate with field teams for network activation and maintenance. · Ensure proper documentation of splicing records and daily reports. · Maintain safety protocols and quality standards at all job sites. Required Skills · Strong knowledge of optical fiber types, color codes, and standards. · Proficient with fusion splicing machines and fiber test tools (OTDR, VFL). · Ability to work in field conditions and travel to deployment areas. · Basic understanding of telecom infrastructure and routes. · Good physical stamina for outdoor tasks. Qualification & Experience • 12th Pass or ITI in Electrical, Electronics, or Telecommunication • Minimum 2 years of hands-on experience in fiber optic splicing Salary & Benefits · Competitive salary based on experience · Travel allowance and field incentives · PF/ESIC as per company policy · Opportunity to work with leading telecom infrastructure projects How to Apply Send your updated resume to: Hiring@telecrats.com Show more Show less

Use personal contacts, industrial networks, ex-employees, trade unions, plant-based manpower agents, and HRs from peer companies to identify and onboard the right manpower fast. Recruit across all levels: Blue collar riggers, welders, fitters, helpers Yellow collar site supervisors, safety officers, technicians Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Our Offensive Security professionals are on a mission to make the world a safer place, one company at a time. We believe that our work to help our clients discover and remediate their unique security risks makes every one of us safer. Our clients trust us to use cutting-edge offensive security tools, creativity, imagination, and expert knowledge to find cybersecurity risks in their networks, systems, and software. We're looking to grow our team of penetration testers in India. We perform testing of web and smartphone applications, computer networks, cloud infrastructure, hardware devices, employees via social engineering, organizations via red team testing, and more. As an Offensive Security Consultant, you’ll be reporting to a Vice President in our APAC Offensive Security team and deliver projects for some of the biggest enterprises in the world. You will perform various web application, API, mobile, and infrastructure penetration tests. You will also draft reports based on the assessment results and gathered evidence and help address client inquiries regarding these results. In addition to the execution of traditional security assessments, you will participate in their refinement and improvement. Below are the roles and responsibilities for the Consultant, Offensive Security role based in India: Day To Day Responsibilities Execute offensive security and consultative engagements for our clients’ applications, cloud assets, and infrastructure Author deliverables such as vulnerability reports and executive reports Engage with our clients to understand their requirements, update them on project status, answer their queries, and present your findings and recommendations Keep your skills and knowledge up to date with the latest trends in cybersecurity and emerging technology Willingness to work in EST Time zone Essential Traits 2+ years in cybersecurity, with at least 1 year in penetration testing, cloud security, or red teaming A strong understanding of offensive security methodology and vulnerability frameworks such as the OWASP Top 10, MITRE ATT&CK, PTES, or others An ability to analyze root causes and deliver technological recommendations to our clients Prerequisites Bachelor’s degree or college diploma in information security, computer science or engineering, software engineering, or IT/System/Network administration Excellent oral and written communication skills Experience working both as part of a team and independently About Kroll Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via careers.kroll.com Show more Show less

Portfolio Solutions: Our portfolio solutions optimize pre- and post-trade processes, so investors can unlock efficiencies across the entire trade lifecycle. We offer customizable trading services in low-touch, modular or full-service options to meet any need while helping our clients reach peak performance. Select if Research and Insights: To deliver strong performance in today’s markets, institutional investors need an edge. Research that provides high-value insights before the markets shift. Distinctively focused data and insights that help reinvent models, shift perception and convert fresh ideas into actionable opportunities. At State Street Markets , we’ve designed an award-winning platform of topical research and insights that accelerate investors’ competitive edge, helping to achieve performance goals, make better-informed decisions and seize market opportunities as they emerge. Join us if making your mark in the capital markets industry from day one is a challenge you are up for. What You Will Be Responsible For As Officer/AVP you will Monitor the daily submission of Mifid Transaction Reporting and Post Trade Transparency (PTT) Evaluate the defects identified by the repository and re-submit the transactions post remediation Liaise with stakeholders across Middle Office, Tech and Reference Data teams to remediate glitches Work in a focused, timely manner, with optimal delivery goals Prioritize your work stack per business demand Escalate matters which cannot be resolved and / or impacting regulatory submissions Enrich knowledge across EMEA and US regulations to provide fungibility to the team What We Value These skills will help you succeed in this role Transaction scoping for Mifid – factors that result in a transaction being scoped or de-scoped for Mifid Understanding Equity and Fixed Income Derivatives – Equity Swaps, Bond / Equity Futures, IRS, Options Trade Lifecycle Events Ability to adopt to fast paced working environment Go getter attitude – one who would reach out to stakeholders on their own to resolve matters Active Time Management – uber critical for Regulatory deliverables Education & Preferred Qualifications Masters in Banking, Finance, Commerce desirable Experience in BSFI added advantage 13 - 17 years of prior work experience in Non Financial Regulatory Reporting Trade and Transaction reporting experience for EMEA markets Data Attribute mapping capabilities of products to reporting template Additional Requirements Must be willing to work in EMEA Shifts (1AM – 10PM) Must be willing to come to office at least thrice per week as per hybrid model Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer Job ID: R-773890 Show more Show less

Are you passionate about cybersecurity and driven to protect organizations from evolving threats? Do you thrive in a collaborative environment where you work with sharp minds to detect, respond, and stay ahead of cyber adversaries? Join our DTS - Global Security Operations Team The Security Operations Team is responsible for safeguarding the security of Control Risks systems, infrastructure and providing internal advocacy for security practices. Opportunity to work closely with product and platform teams throughout the company to help ensure that Control Risks systems meet both safety and security compliance. As a Security Analyst, you will be responsible for continuous threat detection, monitoring, and incident response across the organization's environment. This role plays a critical part in safeguarding systems, networks, and data from cyber threats and requires a combination of technical expertise, situational awareness, and analytical thinking. Requirements What You'll Do: Key Responsibilities: Continuously detect, investigate, analyze, and respond to security incidents, providing root cause analysis and documenting findings for post-incident reviews. Collect, evaluate, and integrate threat intelligence—specifically related to Microsoft products and services—to strengthen detection and response capabilities. Identify and implement opportunities for automation and process improvement to reduce manual efforts and improve operational efficiency. Perform detailed analysis of security investigations and incidents to generate metrics and assess the effectiveness of operational workflows. Develop and enforce procedures for auditing and remediating non-compliance with established information security standards. Investigate, contain, and coordinate recovery from security incidents across both enterprise and cloud environments. Support the creation, enhancement, and continuous improvement of incident response playbooks and escalation procedures. To be successful in this role you will: Bring 2-4 years of relevant experience in Security Operations, IT Security, or a related domain. Have practical knowledge of security technologies including network firewalls, proxy solutions, endpoint detection and response (EDR), security information and event management (SIEM), and email security systems. Demonstrate hands-on experience with security tools and platforms, preferably but not mandatorily including Microsoft Defender for Endpoint, Microsoft Sentinel, Microsoft Defender for Identity, and Azure Security Center. Be familiar with key cybersecurity frameworks and standards such as ISO 27001, Cyber Essentials, and NIST. Have working knowledge of both Windows and Linux environments, along with exposure to open-source intelligence (OSINT) tools and techniques. Exhibit strong analytical thinking and problem-solving abilities, complemented by excellent technical documentation skills. Communicate effectively and confidently, with the ability to explain complex security issues to both technical and non-technical audiences. Show more Show less

Job Description: Job Description About US At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* CTO part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world Job Description: ISO 8583 Payment processing for Merchant Services, Unix, Splunk, Dynatrace, Production support knowledge on Merchants or Payments Domain, AWS will be added advantage. Responsibilities: You will be responsible for support of applications relative to Merchant & Payment industry, Cards, POS Terminal and transaction processing protocols i.e., ISO 8583, fixed length message formats etc. As a Support Engineer, you can look forward to: Supporting card transactions for Visa, MC, AMEX, DISC. Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures. Making strong technical decisions and complete tasks & assignments under limited supervision. Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation. Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues. Assisting the team in devising new support processes and ensure their implementation as per company policy. Requirements* Education* Any Graduation in Engineering/Science/Post Graduate Experience Range* 8 to 10 years Foundational Skills: Extensive experience in supporting payment gateway or processor for Merchant Services. Standards – ISO 8583 message standard, and its versions for different card networks like Visa, MC, Discover, Amex from Merchants gateway. E-commerce Hosted Payment Pages/Secure Acceptance Recurring and Tokenized payments Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite, E-signature services like Docusign, rightSignature Mobile Payments Apple Pay Google Pay Point of Sale Technologies NCR PAX REST APIs VISA Developer APIs Fraud and Transactional Risk Management concepts Technologies Linux – Scripting - python, shell Tools – Grep, awk, netstat, pstat, free, vmstat Networking cacti SQL – Oracle preferred Programming Language Java (enterprise JBOSS) C++ Python Desired Skills: Networking – Cacti, Python Server Administration experience would be a plus to compliment the card industry experience. Administration of tools relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols Work Timings* 11.30AM to 8.30PM Job Location* Hyderabad Show more Show less

Who we are looking for Charles River Development is rapidly growing its Software-as-a-Service platform. We are looking for a hands-on, well rounded solution and support engineer for our growing Infrastructure Support team. This team is responsible for the design, administration, and daily operation of critical systems used to support our clients’ Production, Disaster Recovery, and Test environments. The team also helps to develop new support services and architects our core infrastructure. We offer an opportunity for talented and driven individuals to get on board with an organization that values personal initiative and growth. Why this role is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for. What you will be responsible for Working closely with clients, provide application administration and support for client production Charles River IMS solutions, including: User administration/privileges Configuration and testing of software changes and operational processes Interface/integration configuration, testing, and support Assistance resolving escalated problems Migration of changes and problem resolutions to production environments System availability Performance troubleshooting Charles River IMS and database software patches Charles River IMS version upgrades Business Continuity/Disaster Recovery assistance Working with CRD colleagues to smoothly transition new clients to production operation. Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients. Participation in the development and on-going refinement, enhancement and continuous process improvement for the services. Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services. What we value A degree of technical aptitude and troubleshooting skills A strong sense of customer service, attention to detail, and issue ownership Education & Preferred Qualifications A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration. A minimum of 5+years of progressively responsible experience. Experience in managing and supporting mission critical production software applications is required. Experience with SQL, MS SQL Server preferred. Expert in PowerShell development and scripting with demonstrable projects for automation Mainly working in Windows Servers and not Linux A desire and sense of satisfaction to automate tasks done previously were manual Hands on scripting experience in combination with scheduler tools such as BMC Control-M, Autosys, etc. Experience with log aggregation tools to identify errors in software such as Elastic (ELK) stack Working knowledge of the Azure Cloud Nice to have – knowledge of Azure DevOps Experience in DevOps (or related) technologies is preferred. Proven ability to work in a mission-critical operations and production support environment. Experience or familiarity with servers and networks is preferred. Proven ability to partner with various internal departments to deliver superior customer service. Break down moderately complex processes into simple and reliable components. Experience with automation using scripting languages such as Python/ Perl and PowerShell. Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. Database software or IT technical experience. Charles River IMS or securities trading software experience is preferred. A background in portfolio management and trading system applications is preferred. Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX. Strong written and verbal communication skills. Ability to manage multiple, simultaneous priorities. Proven organizational skills with attention to detail. Ability to achieve results without close supervision. Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team. Demonstrated practical, hands-on, “can-do” approach, and the ability to work efficiently and creatively. Strong analytical and problem-solving skills. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers Job ID: R-773825 Show more Show less

Job Description Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. Applies scientific methods to analyse and solve software engineering problems. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: GCP AI ML . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute CIENA's Packet Optical products portfolio comprises of a broad family of products for Aggregation, Metro and Core Optical networks. Successful candidate for the role of SVT/PV Engineer will be responsible for developing feature and solution test strategies, test plans, and test execution for Ciena’s Packet Optical products based on technologies such as OTN Transport/Switching, Control Plane, and associated Network Management System. Essential Duties And Responsibilities Knowledge of Product Architecture, Product Features & associated Standards, Network Use-Case Scenarios and Test Automation Develop Test Plans to validate Telecom Network Use Cases and product capabilities. Identify Test Scenarios for Automated Test Execution, work with Automation team on new APIs and develop Automation Test Suites for new features. Participate in Test Plan reviews and contribute to reviews held by Test and Design Teams Execute test cases, analyze test results, file defect reports, and verify defect fixes. Analyze and characterize defects found during test execution and work closely with the design on debugging and closure of issues. Must Have Expertise in OTN Transport, Switching, Control Plane technologies, Automation Development using TCL/Python. Exposure to photonics/DWDM, NMS and packet technologies would be a plus. Ability to understand customers’ needs, expectations, and perspective. Knowledge of Transport Network Design of Telecom Service Providers and Content Provider Networks, and experience of working with R&D team on product defects in Customer Networks. Experience in test effort estimation and captive resource planning based on Requirement Specifications would be a plus Experience in Test Planning to validate Telecom Network Solutions and Use Case Scenarios that include interactions of different product features, including NMS Experience in developing Automation Scripts in tcl and/or Python Strong analytical and problem-solving skills; experience of working closely with design engineers for debugging of product defects. Strong communication and inter-personal skills to effectively communicate and collaborate with Test and Design teams in India and North America. Knowledge of relevant ITU-T, IETF, IEEE and ANSI standards. Proficient with a wide range of test equipment. Bachelors or Masters in Electronics Engineering, Computer Science, or Optical Communications with 4+ years of relevant experience of system test in telecommunications domain Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Show more Show less