Network Operations Specialist

Job Description

Iskraemeco by Kaynes Technology is looking for experienced NOMC Executive for our Trivandrum, Kerala. Location : Trivandrum, Kerala Experience: 2 to 5 years of experience in smart metering services and in NOMC operations is mandatory for this job role. Qualification: Diploma / B. Tech (Any stream). Knowledgeable about Advanced Metering Infrastructure Service Provider (AMISP) architecture, infrastructure, products & services. Looking for local candidates. Knowing Malayalam language is an added advantage. Job Role : 1. Operations of Smart metering products – HES, WFM & MDMS. 2. Events & alerts handling, Incident management. 3. Network operations cum monitoring center activities 4. SLA Management. 5. Technical support, testing & validation of smart metering products. 6. Dispute resolution & field staff coordination. Responsibilities : 1. Working in 24x7 rotational shifts. 2. Provide technical assistance to field staff for smooth execution of field activities. 3. HES, WFM & MDMS applications 24x7 monitoring, reporting and perform daily operations as per defined SOP. 4. Coordination with utility and other application providers for operational issues resolution. 5. Understanding of utility billing system / other applications integrations. 6. Resolutions of integration related issues. 7. Coordination with TSP vendors to resolve TSP related issues. 8. SLA monitoring and take necessary actions to ensure SLA compliance. 9. Perform SAT (Site acceptance testing), UAT (User acceptance testing) as and when required. 10. Working on Incident Management & Ticketing tool and resolve the tickets within SLA. 11. Effectively monitor system events / alerts and handle immediately. Interested candidates with relevant years of experience as NOMC Executive from the smart metering industry are requested to send me your resume to recruitment@iskraemeco.in with the following information in the subject line: Subject – Your Name_NOMC Executive_Kerala_Trivandrum Please save your resume in PDF format only with your proper name and not just resume. CVs received without names and subject line will not be considered anymore. #smartmeters #jobs2025 #kerala #trivandrum #nomc #amisp Show more Show less