326 Network Monitoring Jobs - Page 11

Skills Required : Experience with monitoring, network diagnostic and network analytics tools, Education/Qualification : B. Tech/M. Tech

Skills Required : Experience with monitoring, network diagnostic and network analytics tools, Understanding of Network protocols Education/Qualification : B.Tech / M.Tech.

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills Trans Ops Representative will be facilitating flow of information between different teams

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have hands-on in Service Assurance journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Assurance journey metrics. *Should have solid understanding of different BSS OSS applications that support Service Assurance Journey *Should have solid understanding of Billing & Rating *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS/OSS domains with in-depth knowledge in Network monitoring system, Fault Orchestration/Incident Management system, Test & Diagnostics system, Billing & Rating system, Provisioning & Activation system, Service Inventory, CRM, Field Engineering Management system, OmniChannel implementations, Network performance management system, TMForum Open APIs, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS/OSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.

Are you ready to grow your career in our global tech hub? Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with! Due to recent international acquisitions, our business has seen great growth and as a result we are now seeking a driven and engaging to join our team. This is a key position that will have you managing and truly partnering with a portfolio of our current clients. This is a fantastic opportunity for an experienced who wants to engage with their customer; you’ll become a part of their business and provide high quality, market leading advice and value-add service. So, what’s the job? Red Team You'll lead the Vulnerability Management Program, providing strategic guidance to regional technology teams to address cyber risks. You'll initiate and execute Red Teaming Exercises across global Business Units, testing security controls and delivering actionable feedback. You'll manage the External Attack Surface Platform, assess risks, coordinate remediation efforts, and report on enterprise-wide security posture. You'll perform regular penetration tests to identify and exploit weaknesses in the external attack surface. You'll establish a Counter-Adversary capability in the Global SOC, maintaining sandboxes, identifying attacker TTPs, and performing advanced threat hunting. You'll manage Threat Intelligence feeds and respond to Zero-Day vulnerabilities by configuring alerts and defining automated response actions. You'll track and ensure completion of security improvements discovered during critical incidents or P1 investigations. You'll document and maintain a robust Incident Response Plan, aligning with best practices and evolving threat landscapes. You'll stay ahead of the curve through research on emerging threats, new defensive technologies, and evolving industry standards. Blue Team You'll lead and facilitate Security Incident Response Drills and Tabletop Exercises, enhancing organizational readiness. You'll serve as the technical escalation point for complex detections across the enterprise security stack. You'll collaborate with the Global SOC to optimize and evolve defensive control strategies. You'll support ISO27001 and SOC 2 audits, providing technical evidence and ensuring compliance. You'll assist with the deployment of standard security tools, ensuring consistent implementation across regions. You'll manage security vendors, attend QBRs, and drive improvements in their services. You'll create and maintain Blue Team playbooks, ensuring up-to-date CrowdStrike Fusion SOAR automations. You'll ensure all security tools are fully integrated into the NextGen SIEM, with reliable log ingestion and correlation. You'll conduct proactive threat hunting using CrowdStrike Query Language and develop Fusion Workflows to detect IOCs, alert teams, and automate responses. You'll perform daily health checks to validate the functionality and reliability of all deployed security tools. And what are we looking for? You’ll have experience with security incident management and network monitoring in medium to large-scale enterprise environments. You’ll bring over 6 years of general Information Security experience, with proven exposure to both strategic and hands-on roles. You’ll have strong communication skills and demonstrated success collaborating across business and technical teams in large organisations. You’ll have a solid understanding of core security technologies, including endpoint protection, data loss prevention, network security, and identity access controls. You’ll ideally have experience working with tools like CrowdStrike, Netskope, and Vectra — or similar EDR, SASE, and NDR platforms. You’ll be familiar with SIEM technologies, with working knowledge of log correlation, threat detection, and rule creation. You’ll have experience in scripting (e.g., Python, PowerShell) and developing or integrating security tooling via APIs to automate tasks or enhance capabilities So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth . We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. We Also Offer Some Other Perks, Including Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary.

Role & responsibilities Experience with RFC2544 and Y.1564 service activation testing and result validation. Skilled in Layer 2 telecommunications service delivery, configuration, and troubleshooting, including VLAN tagging, trunking, and port channeling. Handson experience with Cisco, Ciena 5164, 5132, 3926, Nokia 7750, and RAD devices. Proficient in Switched Ethernet technologies, including EVCs and UNINNIENNI interfaces. Strong understanding of OSI Layers 1 and 2, with practical experience in Ethernet over Fiber, Metro Preferred candidate profile -Layer 2 telecommunications service delivery, configuration, and troubleshooting, including VLAN tagging, trunking, and port channeling -Switched Ethernet technologies, including EVCs and UNI/NNI/ENNI - OSI Layers 1 and 2, with practical experience in Ethernet

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Network Engineer to join our Mumbai office. Hybrid working is available after 6 months in role. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities While we desire candidates with experience in these specific technologies, we also understand that each of the following have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Cisco switching, routing and firewalls; Cisco Call Manager, Call Manager Express, Contact Center, and Unity; Cisco Meraki; Check Point firewalls; SDWAN from Silver Peak; and Solarwinds network monitoring tools. Establish and Maintain network performance Build network configurations and connections Troubleshoot network problems Defines, documents, and enforces system standards Maximizes performance by troubleshooting network problems and outages and scheduling upgrades Updates network equipment Collaborates with network architects on network optimization Maintains and coordinates installation of network links Qualifications Bachelor's degree in a related field; Cisco CCNA or CCNP is desired. Desire to learn and grow, with a solid foundation of experience. Problem-solving and analytical skills Strong documentation skills Time management skills Aptitude to manage many different devices, applications, and priorities effectively; and Ability to communicate effectively with peers, end users, and management. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

About PATRA Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Mode of Work : Both WFH & WFO Job Location : Hyderabad Flexible for rotational shifts including night Open for travelling to other PATRA offices based on business needs CORE DUTIES: Responsible for designing, organizing, modifying, installing, and supporting the company's network systems. Designs and supports LANs, WANs, Internet and intranet systems, network segments, VPN tunnels, and Wifi systems. The Sr. Network Administrator is expected to provide escalation technical support for the team and be a lead in network project implementations. Configure and support LANs, WANs, VPNs, IPSec tunnels, network segments, Internet, and intranet systems. Install and maintain network hardware and software and create network diagrams and SOPs. Analyze and isolate network issues. Monitor networks to ensure security and availability to specific users and systems. Complete firewall and switch log reviews to identify areas of opportunity. Evaluate and modify system configurations to improve network performance. Complete service desk tickets. Develop automation scripts for Firewall and Switches. Resolve Escalations needs for the Networking team. Determine network and system requirements. Support relationship development with ISPs across India locations (TATA, Airtel, etc.) Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations Design and deploy networks infrastructure, including VLANs, DHCP scopes, firewall access rules etc. Assign routing protocols and routing table configuration for Layer3 site to site and switch routing. Support customers with IPSEC tunnel configurations using Phase 2 NATing. Manage Cisco switch stacks in operations centers. Assign configuration of authentication and authorisation of directory services. Support scaled deployments of VPN configurations and other network optimisations. Maintain Intrusion Detection, Intrusion Prevention and network AV/AM systems. EQUAL EMPLOYMENT OPPORTUNITY Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Administer and maintain Fortinet firewalls (FortiGate), switches, and wireless controllers. Configure and manage VPNs, firewall rules, and security policies. Monitor network performance and troubleshoot connectivity issues. Perform regular firmware upgrades, patches, and backups. Collaborate with IT and security teams to implement network changes and enhancements. Maintain network documentation including diagrams, IP schemas, and change logs. Conduct network security assessments and implement mitigation strategies. Ensure compliance with internal and external security standards. Strong experience with Fortinet products (FortiGate, FortiManager, FortiAnalyzer). Solid understanding of network protocols (TCP/IP, DNS, DHCP, BGP, OSPF). Experience with LAN/WAN , VLANs, and routing/switching. Familiarity with network monitoring tools and SIEM platforms . Fortinet NSE certification (NSE 4 or higher) preferred. Strong troubleshooting and analytical skills. - Grade Specific Fortinet Technologies FortiGate (firewall configuration, VPN setup, UTM features) FortiManager and FortiAnalyzer FortiAP and FortiSwitch Networking Fundamentals TCP/IP, DNS, DHCP, NAT, VLANs Routing protocols (BGP, OSPF, EIGRP) Switching and routing configuration Security & Monitoring Firewall rule management and security policy enforcement Intrusion Detection/Prevention Systems (IDS/IPS) VPN technologies (IPSec, SSL VPN) Network monitoring tools (e.g., SolarWinds, PRTG, Wireshark)

Senior Network Engineer - J49107 Exp : 8 to 15 Years Job Location : Thane Shift Timing: US business working hours - Monday to Friday - 6:30pm to 3:30am Hybrid Working - 3 days Work from Office No pickup and drop service is available About the Role We are seeking an experienced and highly competent Senior Networking Engineer to design, deploy, and manage complexnetworking solutions acrossLayers 3 to 7. The ideal candidate will bring expertise in enterprise-grade networking and have hands-on experience with Cisco, Palo Alto, Fortinet, and Juniper technologies. With certi?cations like CCNA and CCNP, you will play a critical role in ensuring our clients networks are secure, scalable, and optimized for performance. Key Responsibilities: 1. Network Design and Architecture: Architect and implement advanced Layer 3 to Layer 7 networking solutions for enterprise environments. Design and configure routing and switching protocols (e.g., OSPF, BGP, EIGRP, MPLS) to meet customer requirements. Develop scalable and redundant architectures to ensure business continuity andhigh availability. 2. Implementation and Deployment Lead the deployment and con?guration of Cisco, Palo Alto, Fortinet, and Juniper networking and security devices. Configure and troubleshoot advanced ?rewall policies, VPNs, and secure remote access solutions. Implement Quality of Service (QoS) and tra?c shaping to optimize network performance. 3. Security and Compliance Design and enforce network security policies using Palo Alto, Fortinet, and Cisco ASA platforms. Monitor and mitigate threats with security tools, such as Intrusion Detection/Prevention Systems (IDS/IPS) and Zero Trust Network Access (ZTNA). Ensure compliance with industry standards (e.g., ISO 27001, PCI-DSS, HIPAA) and corporate security policies. 4. Troubleshooting and Optimization Diagnose and resolve complex network issues across all layers, using tools like Wireshark, SolarWinds, and Splunk. Perform regular performance monitoring and optimization of routing, switching, and application delivery. Collaborate with cross-functional teams to support hybrid cloud networking and SD-WAN solutions. 5. Collaboration and Leadership Provide mentorship and technical guidance to junior engineers and IT teams. Serve as a technical escalation point for high-priority incidents and advanced troubleshooting. Document and present network designs, operational procedures, and incident reports to stakeholders. 6. Continuous Improvement and Innovation Stay current with emerging networking technologies and trends, recommending innovations to improve operational e?ciency. Conduct proof-of-concept initiatives for new hardware and software. Standardize best practices for network deployment, security, and troubleshooting. Required Experience 5+ years of hands-on experience in designing, deploying, and managing enterprise networks. Advanced expertise in routing and switching, including protocols such as BGP, OSPF, EIGRP, and MPLS. Proven experience with Cisco Catalyst, Nexus, and ASA/Firepower devices. Extensive experience with Palo Alto firewalls, Fortinet appliances, and Juniper SRX and EX series. Proficiency in Layer 7 technologies such as load balancers, application gateways, and content filtering solutions. Skills & Technical Expertise Knowledge of SD-WAN technologies and hybrid cloud integrations (e.g., Azure, AWS, Google Cloud). Experience in automation using Python, Ansible, or Terraform. Familiarity with network monitoring and logging tools like SolarWinds, Splunk, or PRTG. Advanced understanding of QoS, traffic engineering, and WAN optimization. Strong analytical and problem-solving skills to diagnose complex network issues. Excellent verbal and written communication skills to interface with technical and non-technical audiences. Ability to work in a dynamic and fast-paced environment, managing multiple priorities effectively. Strong team player with a proactive approach to knowledge sharing and collaboration. Certifications CCNA (Cisco Certified Network Associate) Required. CCNP (Cisco Certified Network Professional) Required. [Other relevant certifications such as Palo Alto PCNSA/PCNSE, Fortinet NSE, or Juniper JNCIA/JNCIP are a plus.] Qualification - BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

Senior Network Engineer - J49107 Exp : 8 to 15 Years Job Location : Thane Shift Timing: US business working hours - Monday to Friday - 6:30pm to 3:30am Hybrid Working - 3 days Work from Office No pickup and drop service is available About the Role We are seeking an experienced and highly competent Senior Networking Engineer to design, deploy, and manage complexnetworking solutions acrossLayers 3 to 7. The ideal candidate will bring expertise in enterprise-grade networking and have hands-on experience with Cisco, Palo Alto, Fortinet, and Juniper technologies. With certi?cations like CCNA and CCNP, you will play a critical role in ensuring our clients networks are secure, scalable, and optimized for performance. Key Responsibilities: 1. Network Design and Architecture: Architect and implement advanced Layer 3 to Layer 7 networking solutions for enterprise environments. Design and configure routing and switching protocols (e.g., OSPF, BGP, EIGRP, MPLS) to meet customer requirements. Develop scalable and redundant architectures to ensure business continuity andhigh availability. 2. Implementation and Deployment Lead the deployment and con?guration of Cisco, Palo Alto, Fortinet, and Juniper networking and security devices. Configure and troubleshoot advanced ?rewall policies, VPNs, and secure remote access solutions. Implement Quality of Service (QoS) and tra?c shaping to optimize network performance. 3. Security and Compliance Design and enforce network security policies using Palo Alto, Fortinet, and Cisco ASA platforms. Monitor and mitigate threats with security tools, such as Intrusion Detection/Prevention Systems (IDS/IPS) and Zero Trust Network Access (ZTNA). Ensure compliance with industry standards (e.g., ISO 27001, PCI-DSS, HIPAA) and corporate security policies. 4. Troubleshooting and Optimization Diagnose and resolve complex network issues across all layers, using tools like Wireshark, SolarWinds, and Splunk. Perform regular performance monitoring and optimization of routing, switching, and application delivery. Collaborate with cross-functional teams to support hybrid cloud networking and SD-WAN solutions. 5. Collaboration and Leadership Provide mentorship and technical guidance to junior engineers and IT teams. Serve as a technical escalation point for high-priority incidents and advanced troubleshooting. Document and present network designs, operational procedures, and incident reports to stakeholders. 6. Continuous Improvement and Innovation Stay current with emerging networking technologies and trends, recommending innovations to improve operational e?ciency. Conduct proof-of-concept initiatives for new hardware and software. Standardize best practices for network deployment, security, and troubleshooting. Required Experience 5+ years of hands-on experience in designing, deploying, and managing enterprise networks. Advanced expertise in routing and switching, including protocols such as BGP, OSPF, EIGRP, and MPLS. Proven experience with Cisco Catalyst, Nexus, and ASA/Firepower devices. Extensive experience with Palo Alto firewalls, Fortinet appliances, and Juniper SRX and EX series. Proficiency in Layer 7 technologies such as load balancers, application gateways, and content filtering solutions. Skills & Technical Expertise Knowledge of SD-WAN technologies and hybrid cloud integrations (e.g., Azure, AWS, Google Cloud). Experience in automation using Python, Ansible, or Terraform. Familiarity with network monitoring and logging tools like SolarWinds, Splunk, or PRTG. Advanced understanding of QoS, traffic engineering, and WAN optimization. Strong analytical and problem-solving skills to diagnose complex network issues. Excellent verbal and written communication skills to interface with technical and non-technical audiences. Ability to work in a dynamic and fast-paced environment, managing multiple priorities effectively. Strong team player with a proactive approach to knowledge sharing and collaboration. Certifications CCNA (Cisco Certified Network Associate) Required. CCNP (Cisco Certified Network Professional) Required. [Other relevant certifications such as Palo Alto PCNSA/PCNSE, Fortinet NSE, or Juniper JNCIA/JNCIP are a plus.] Qualification - BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

Responsibilities: * Design, implement & maintain monitoring solutions using Nagios, SolarWinds & Zabbix. * Develop Python scripts for automation & alerting integration with Grafana.

NOC In-Charge ( Network Operations Center Manager ) - J49101 The NOC In-Charge (Network Operations Center Manager) is responsible for overseeing the day-to-day operations of the Network Operations Center (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC In-Charge plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime.

Looking for a career at a company that seeks to be Earth s most customer-centric company? If so, meet Amazon. Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazons transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Within NOC s umbrella, resides a fast-growing Last Mile support function AMZL CO (Amazon Logistics Central Operations). AMZL CO is responsible for centrally supporting daily planning and execution of functions that impact Delivery Station (DS) operations across Routing, Scheduling, On-Road and Payments workstreams. We are looking for an experienced Program Manager to coordinate and lead efforts across operations, and program teams. Were looking for a hands-on and motivated self-starter whos passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. Responsibilities of a NOC PM We are looking for an experienced Manager to coordinate and lead efforts across operations, and program teams. Were looking for a hands-on and motivated self-starter whos passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. This PM I will lead IN Central Ops driving improvements in SPR, DPPH, routing metrics while ensuring smooth execution of daily operations. Scope of work (in addition to above) The manager will lead a team of people manager (s) overlooking operations for a team size of 40+ associates. Manager may be expected to operate in different shift structures (for instance 2 PM to 11 PM or 7 AM to 4 PM) depending on business need Work with PM teams to successfully manage difficult, cross-functional projects (from inception to completion) delivering high quality results (e.g., efficient, compliant, understandable, secure, maintainable, low-defects, etc.). Partner with stakeholders and/or managers to secure resources, scope efforts, set project priorities, milestones, and drive delivery to meet deadlines to meet program goals. Be proficient at transforming raw thoughts into clear, consistent, accurate documentation and/or direction. Competently represent your team s processes and goals to customers and other teams (technical and non-technical). Keep the scope of effort under control and accelerate progress, or operational efficiencies by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. Improve team processes and metrics; unblock delivery and reduce costs. Scope out teams career development plans through performance assessment Own project status communicationconsistently impart clear and concise summaries for the projects owned, to your leadership/management team and are effective at answering questions in detail. Represent the team in Business reviews (WBRs/MBRs) Have good working relationships with stakeholders, managers, and peers. Be able to recognize discordant views and take part in constructive dialogue to resolve them. 2+ years of program or project management experience Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document

for Transportation Specialist NOC INDIA NOC (Network Operations Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. Bachelor s degree 10-24 months of work experience. Good communication skills Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment Logistics background and lean/six sigma training is a plus Proficient in SQL

Dear Candidate, We are hiring an IT Systems Engineer to manage and support enterprise infrastructure, ensuring optimal performance, scalability, and security of IT systems. Key Responsibilities: Install, configure, and maintain servers, networks, and endpoints. Monitor system health and respond to outages or anomalies. Perform upgrades, patch management, and system backups. Enforce security standards and policies across IT assets. Collaborate with other IT teams for project deployments. Required Skills & Qualifications: Experience with Windows/Linux system administration. Strong knowledge of networking (TCP/IP, DNS, DHCP). Familiarity with virtualization (VMware, Hyper-V) and storage systems. Good understanding of security practices and troubleshooting tools. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Job Skills: Hardware : Cisco/Juniper/ Arista Networking: TCP/IP, IP addressing, subnetting, routing protocols ( OSPF, BGP , EIGRP). Network security: firewalls, VPNs, IPS/IDS systems, access control lists (ACLs) Responsibilities: A Technical Assistance Center (TAC) Network Engineer is typically responsible for providing technical support, troubleshooting, and resolving network-related issues for customers. The required skill set for a TAC Network Engineer typically includes: Networking Fundamentals: Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, SNMP, etc.), OSI model, and network architectures. Routing and Switching: Proficiency in configuring, managing, and troubleshooting routers and switches, including dynamic routing protocols ( OSPF, BGP, ISIS ), VLANs, STP, and routing policies. Network Security: Knowledge of network security principles, firewalls, VPNs, IPS/IDS systems, access control lists (ACLs), and security best practices. Network Monitoring and Management: Experience with network monitoring tools (such as SNMP-based systems), network management protocols (SNMP, NetFlow), and performance optimization techniques. VRF, Routing instances, BFD, VXLAN, Data Center Fabric- Leaf and spine concepts Troubleshooting Skills: Strong problem-solving skills to identify, diagnose, and resolve network issues efficiently and effectively. Hardware Knowledge: Familiarity with networking hardware from various vendors ( Cisco, Juniper, Airsta, etc. ), including routers, switches, firewalls, and load balancers. Communication Skills: Excellent verbal and written communication skills to interact with customers, understand their requirements, and provide clear explanations and instructions. Documentation: Proficiency in documenting network configurations, troubleshooting steps, and solutions for future reference and knowledge sharing. Continuous Learning: Willingness to stay updated with the latest networking technologies, trends, and industry developments through self-study, training, and certifications. User-level knowledge: Jira ticketing, Slack usage and Splunk. Overall, a TAC Network Engineer should possess a combination of technical expertise, problem-solving abilities, communication skills, and a customer-centric approach to effectively support and maintain network infrastructure. Note: Notice period: Immediate to 15 days 12 hours shift (4days working and 3days week off) 24/7 support rotational shift (every 3 months)

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Engineer who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Engineer, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! You will be responsible to collaborate and communicate effectively with cross-functional teams, including technical and non-technical stakeholders, to ensure timely resolution of network-related issues. You will maintain network security through the implementation of various security protocols, including firewalls, intrusion detection systems, and access control lists and major incident handling. Responsible to monitor network performance and analyze network traffic, utilizing network monitoring tools to proactively identify and resolve potential issues. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 8+ years of working experience in Networking. Proven knowledge and experience in Network security, WAN, trouble-shooting, switching, routing Firewall on Cisco, Juniper and Fortigate devices. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Experience in design and implement complex network solutions that meet the business requirements of our clients. Install, configure, and maintain network equipment, including switches, routers, firewalls, NSX, WIFI, and virtual private networks (VPNs). Troubleshoot and resolve network-related issues, both proactively and reactively. Participate in an on-call rotation for critical network incidents and issues outside of business hours. Create and maintain technical documentation for all network-related processes, architectures, and solutions. Preferred Skills and Experience Experience on Physical and Logical firewall devices. CCNP certification or equivalent knowledge. Bachelor's Degree. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Summary: Azure Network Engineer will assess, design and implement relevant changes in the Azure networking layer to ensure proper connectivity is established between Cloud-to-Cloud and Cloud-to-On-prem service. Proper network design will be mandatory to ensure proper virtual environment setup with respective accesses established for desktops and applications. Responsibility Support implementation and transformation programs for complex enterprise scale solutions Design and implement Azure infrastructure to support AVD workloads Ensure alignment with enterprise architecture and IT strategies Design and implement AVD infrastructure on Azure, including virtual machines, networks, and storage Configure and optimize AVD settings for optimal performance and user experience Ensure seamless integration with existing IT systems and tools Review the available network topologies and architectures and propose changes or updates with regards to project scope Ensure Azure infrastructure and AVD workloads meet security and compliance requirements Implement and maintain Azure security policies, access controls, and monitoring Collaborate with security teams to ensure alignment with enterprise security policies Provide technical delivery support to the Virtual Desktop engineers and architects, with regards to ensuring networking layer is configured as per Customer s requirements, security and compliance regulations as well as Capgemini s best practices and market standards Implement relevant network changes to ensure virtual desktops and applications are reachable and available with proper performance and user experience achieved Demonstrate technical thought leadership around network connection between cloud and on-prem Partner with and provide guidance to customer s network and infrastructure team Education/Experience/Training: 8+ years of experience in cloud computing and IT infrastructure. Minimum 3+ years of experience with Microsoft Azure. Expertise in designing and implementing Azure architecture and solution design artifacts. Strong knowledge of Azure networking, storage, IAM, and virtual machines. Experience with Azure Landing Zone design and implementation. An experience in designing and deploying cloud-based networking or hybrid network solutions Network Certifications and security awareness will be advantageous AZ-104 certification preferred Specialized Knowledge/Skills: In-depth knowledge of TCP/IP IPv4 and IPv6 Experience in managing LAN and WAN, Azure Solution Deployment - Networking (VNET, NSG, Hub and Spoke, Express Route,VPN) Azure Solution Deployment - Services (Load Balancers, Highly available Virtual Network Appliances - Netscaler\Bluecoat NSG) Azure Solution Deployment - Security (NSG, Firewalls) Experience in configuration of switches, routers, VPN, firewalls, high availability, Experience in designing or transformation of network environments, Knowledge of network monitoring tools, Strong analysis and problem-solving capabilities. Fluent English spoken and written

Firewall Engineer- Total Yrs. of Experience >=5 Years Relevant Yrs. of experience >=5 Years Detailed JD (Roles and Responsibilities) Firewall Engineer Setting up and managing Fortigate firewall devices to ensure optimal security. Continuously monitoring network traffic. Diagnosing and resolving firewall-related security issues. Develop and review firewall rule sets Work with network teams to review and approve firewall rule changes Ensure firewall and OS are up to date and compliant with vulnerability management patches Work with associated tools to monitor firewall health Implement firewall rule changes after required approved Monitor firewall logs and alerts Assist with day-to-day management of FortiGate firewall infrastructure Help troubleshoot security policy issues Mandatory skills Firewall Engineer Desired/ Secondary skills Setting up and managing Fortigate firewall devices to ensure optimal security. Continuously monitoring network traffic. Diagnosing and resolving firewall-related security issues. Develop and review firewall rule sets Work with network teams to review and approve firewall rule changes Ensure firewall and OS are up to date and compliant with vulnerability management patches Work with associated tools to monitor firewall health Implement firewall rule changes after required approved Monitor firewall logs and alerts Assist with day-to-day management of FortiGate firewall infrastructure Help troubleshoot security policy issues Domain Firewall Engineer WFO/WFH/Hybrid WFO Hybrid Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO 3.30 am to 12.30 pm EDT. 2:00 PM to 11:00 PM IST (depends on daylight saving time)

Required Skills Technology | Network Monitoring Tools | Traverse Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Technology | Network Monitoring Tools | Solarwinds Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Microsoft Windows Server Networking Fundamentals Details: 1. SCCM Administration - Working knowledge of SCCM administration and related dependent components like AD, DNS, BitLocker, Group Policies etc. 2. Patch Management: a. Deployment of monthly updates on every patch Tuesday following the Change process b. Provide the patching status report to the customer 3. Software Distribution: a. Deployment of application versions to keep the devices complaint b. Provide the deployment status report to the customer 4. Hardware and Software Inventory: a. Generate hardware and software inventory reports as per the customer requirements 5. Configure features Asset intelligence, DCM, Reporting 6. Manage and administer the client settings, system discoveries, collections, boundaries and bandwidth settings etc. 7. SCCM Client installation on Servers and Desktops 8. Hands on experience on fixing SCCM/Packaging related issues on End User Windows 10 devices 9. Expertise in Windows Batch Scripting 10. Windows 10 Autopilot 11. Create and Manage Windows 10 Image with customizations, LTI and ZTI 12. OS upgradation - In-place upgrade and Feature Upgrade 13. Troubleshoot OSD Task sequence errors 14. Monitor and troubleshoot the SCCM infrastructure components and client health issues 15. Monitor and Troubleshoot: a. Monitoring the daily health of SCCM infrastructure components and client issues b. Troubleshoot failed SCCM components and clients c. Troubleshoot failed Software and Patch Deployments 16. Backup and Maintenance - Knowledge on the SCCM site backup and Maintenance tasks 17. Incident and Service Request Management - Monitor the ticket queue and act up on the reported incidents on a daily basis 18. Address the tickets escalated from L1/L2 team 19. Manage and lead team of L1/L2 Technical Skills: In-depth hands-on experience on any two of SCCM, SCOM, Traverse, SolarWinds, ManageEngine, Nexthink etc.,

Dear Candidate, We are hiring a NOC Engineer to monitor and support network infrastructure for high availability and performance. Ideal for professionals with strong troubleshooting and network analysis skills. Key Responsibilities: Monitor network systems for outages and performance issues Troubleshoot Layer 13 network problems and escalate as needed Document incidents and perform root cause analysis Maintain network dashboards and alerting systems Required Skills & Qualifications: Experience with network monitoring tools (Nagios, SolarWinds, Zabbix) Understanding of routing, switching, and TCP/IP Familiarity with SNMP, syslog, and DNS Bonus: Certifications (CCNA, CompTIA Network+, or equivalent) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Roles & Responsibilities include: Router & Switch Management. Patch and Upgrade Switch & Router with recommended version. Troubleshoot and resolve network/routing issues. Perform and maintain backup of all the Network Devices & Ensure Log Capturing of all the Network Devices. Monitor bandwidth utilization and recommend upgrade whenever needed. Maintain inventory of Network Devices and all links. Perform Basic Hygiene & Health Check for all the Network Devices as per customer defined schedule. Ensure monitoring is enabled for all Network Devices and Interface. Ensure Network Redundancy at every layer and highlight gaps (if found). Resolving Incidents/Service Requests with respect to Routing & Switching. Coordination with OEM for advanced troubleshooting. Firewall/NIPS Management. Patch and Upgrade Firewalls/NIPS with recommended version Implement Client approved Firewall Rules & Perform Firewall Rules Review as per agreed schedule Monitor & Manage Firewalls & NIPS & Ensure log capturing is enabled and is being performed for all the Firewalls/NIPS Perform and maintain backup of all the Firewall/NIPS Resolving Incidents/Service Requests with respect to Firewalls/NIPS Managing & tracking license and signatures on Firewall/NIPS & Coordination with OEM for advanced troubleshooting. Monitor health for Access Points installed through Central Wireless Controller Coordination with OEM for advanced troubleshooting Cisco Meraki Manage Wireless Reporting Prepare and submit Network Device related reports as and when asked. Physical Support & Wireless Network Management Mount/Unmount Network Devices, as and when required Replace faulty network devices in case of hardware failure Providing cabling support, as and when required Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Total exp of 6 to 8 years. Must have cleared associate level certification like CCNA, JNCIA,CCNP Routing & Switching – Cisco, Juniper, Arista, Brocade, Huawei, HP, KYNDRYL PureFlex Excellent Firewall, VPN & NIPS Understanding – Cisco ASA, FortiGate. Good troubleshooting skills on Routing Protocol (BGP, OSPF, Static Route). Should have understanding about network technologies like SDN (Cloud Vision), L3 Fabric, VxLAN, NSX. Good understanding and troubleshooting skills for Switching/Redundancy Protocol (HSRP, Spanning Tree, VLANs, EtherChannel) Good troubleshooting skills for User Network Issues including WiFi Support. Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail. Bachelor's Degree. Preferred Technical and Professional Experience : Sound knowledge about various Network Monitoring and management tools (like SolarWinds, Infoblox) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Required Skills Technology | Basic Networking Activities | Configuring and Managing TCP/IP Technology | Data Center Administration | Networking Technology | Telecom OSS / BSS | Network Monitoring Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Network Monitoring Tools | Eventlog Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.