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MS Specialist OSS

MS Specialist OSS

Nokia

4 - 7 years

8 - 12 Lacs

chennai

Posted:Just now| Platform:

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Skills Required

snmp it operations telecom shell scripting python nagios redhat linux ssh networking ansible docker temip open source git linux jenkins jira lvm dns system support bmc remedy network monitoring grafana troubleshooting aws ccna centos opennms itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

As Operational Support Systems Specialist, ensures the maintenance of OSS SQM and upgrades and updates of the OSS SQM SW HW within the agreed SLA. You will be responsible for the OSS SQM maintenance upgrade, error collection, and preventive maintenance. It is responsible for data administration, CMDB, and identity Management functions. You have:

Bachelor's or Masters degree in or related field with 7+ yrs professional experience in telecom/IT operations.

Working experience in TeMIP for fault and event management.

Basics of Linuxcommand-line proficiency, system navigation, basic scripting (shell/awk/sed).

Work experience in telecom OSS and alarm flow from EMS (Element Management System) to NMS.

Handling P2/P3/P4 customer incidents, adhering to defined SLAs. Willingness and ability to work in rotational shifts (24/7 support environment).

Experience with the UCA platform for alarm correlation and fault data aggregation.

Configuration of new devices in OpenNMS, MIB Loading,ensuring proper data flow, and correlation.

It would be nice if you also had:

Scripting experience (Shell/Python) for automating routine tasks.

Exposure to ITIL processes, including Incident, Problem, and Change Management.

Understanding of SNMP, syslog, and other telemetry protocols.

Administration of OSS applications, preferably Open NMS , HP TeMIP, and other third-party NMS.

Ensure the performance and quality of the technical platform, servers, applications, etc, by doing proactive preventive checks.

Co-operate with other Network Operation Centre personnel in trouble and emergencies related to TeMIP applications.

Change management and governance to handle deployment.

Filter management & customisation of filters on the TeMIP system.

Troubleshooting and fault rectification in the OSS system within the SLA time frame.

JIRA mgmt. on handling requests related to external interface communication and upgrade support.

Case handling governance and implement TSN & minor patching in Lab & production systems.

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