Posted:1 day ago|
Platform:
On-site
Contractual
CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.
· Drive technology design, implementation, execution of IP and Optical Network to accelerate customer outcomes.
· Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
· Support presales activities and translate business requirements into solution design.
· Build customer simulations in test labs to resolve/validate issues.
· Build and deliver customer collateral, documentation, and knowledge transfer.
· Drive customer technology transitions, influencing solution architectures and services.
· Align with and support company processes and apply relevant tools to efficiently complete the role and support Professional Services’ strategies and goals.
· Play the role of an individual contributor.
Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electronics and Communication/Electrical/Computer Engineering, or a similar field.
· 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting.
· Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider).
· Installing, Configuring and Maintaining Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K)
· Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing.
· Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP
· Provide Planning, Designing, Implementation, Operation and Optimization assistance to the Customers around any of Cisco’s IP and optical solutions.
· Good business judgment, a comfortable, open communication style, and a willingness and ability to work with teams. Ability to quickly establish credibility with the customer as well as work collectively with technical professionals
· Possess creative problem-solving and excellent troubleshooting/debugging skills.
· Easily simplifies, communicates, and educates customers about sophisticated data and processes.
· Possess experience to have delivered 2/3 IP network deployment projects or optical networking projects for any of the large Service Providers.
· We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Neo Prism Solutions LLC
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